Duties
A. Technical Program Support
Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, and aerobatic competency. Processes FAA issued operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correctness, if required.
Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Assures correction, if required. Monitors and tracks returned files.
B. Correspondence and Reports
Researches, writes, and types non-technical and routine technical correspondence. Assists in composing more complex technical correspondence. Maintains, reviews, and revises form letters.
Receives, sorts, and distributes incoming correspondence, attaching background information when necessary. Responsible for maintaining correspondence control and suspense files. Reviews and assembles outgoing material for mailing.
Prepares reports (such as accident, incident, violation, recurring and special reports) by researching, requesting, information, creating files, preparing control sheets, copying and distributing preliminary and final report documents, and reviewing for accuracy and completeness. Responsible for maintaining individual report logs including the assignment of report or control numbers. Responsible for researching and composing sections of reports, as directed. On own initiative, composes and prepares special and recurring reports. Extracts information for reports from automated databases.
C. General Office Support
Responsible for assigned administrative and technical files such as certificated operator and designee case files in accordance with agency directives. Determines need for new files, initiates action to create files, prepares file folders, dividers, and labels. Maintains administrative/technical library with includes orders, notices, FARs, Master Minimum Equipment Lists (MMELs), aircraft technical manuals and advisory circulars, etc. Assures that charts and office logs are kept current. Determines disposition of and deletes obsolete material or records.
D. Communication
Receives incoming telephone calls, answers inquiries, and directs incoming calls appropriately. Interacts with the public (both domestic and foreign, when applicable) and other FAA offices. Assists visitors, determines needs and provides information or refers as appropriate.
E. Automation Program Support
Assembles and enters information into various automated programs and reviews output. Retrieves data concerning airmen records, certificates, violation histories and aircraft registrations for National Data Base (NDB) and EIS database systems. Using automated systems, backs-up and archives automated files to floppy disks, screens databases, and determines disposition, deletes obsolete or unnecessary files. Transmits data electronically. May assemble and organize work program data for input. Generates routine or ad hoc reports such as inspector planned activity, quarterly work program accomplishment report, quarterly NPG report, and inspector open items.
Assist organization personnel in developing annual work program forecast using National Program Guidelines (NPG); revises work program forecast when required.
F. Administrative Program Support
Surveys organization to which assigned in order to ensure adherence to administrative procedures that are outlined in agency directives. Examines current procedures and practices and recommends or implements changes.
Required Documents
Persons with Disabilities and Persons with Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that: 1) May be a letter or other documentation on official stationery/letterhead with an official signature. 2) Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority as outlined in 5 CFR Section 213.3102(u). 3) Does not need to detail the specific disability, medical history, or need for accommodation.
Form(s) may be uploaded to your on-line application or submitted by mail or fax. If you choose to submit the form via fax, we cannot guarantee timely receipt or assume responsibility for the quality or legibility of the form. Illegible forms will result in loss of consideration. Mailed or faxed forms should be addressed to the agency point of contact listed in this vacancy announcement.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at
Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
Forms:- SF-15 : Application for 10-Point Veteran Preference
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documentation can also be faxed to (817) 222-5852 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages. We cannot guarantee timely receipt or assume responsibility for the quality or legibility of any faxed documents. Regardless of the method of delivery, all supporting documentation MUST be received in the servicing Human Resources Office prior to the closing date of announcement.
30% or More Disabled Veteran Program you must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred), and supporting documentation as required by form SF-15 such as an official statement, dated 1991 or later, from the Department of Veterans Affairs or from branch of the Armed Forces certifying to the present existence of the veterans service-connected disability.
Veterans Recruitment Appointment you must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred). Applicants claiming l0-point preference must provide supporting documentation as required by form SF-15 such as, an official statement dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the present existence of the veterans service-connected disability before preference is awarded.
Persons with Disabilities and Persons with Targeted Disabilities Appointment you must provide proof of disability documentation (i.e. Schedule A Letter) that: - May be a letter or other documentation on official stationery or letterhead with an official signature. - Clearly states that you are eligible for appointment under the PWD and PWTD hiring authority or a Schedule A appointment authority as outlined in 5 CFR Section 213.3102(u). - Does not need to detail the specific disability, medical history, or need for accommodation.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.Please ensure EACH work history includes ALL of the following information:- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.