Duties
A. Technical Program Support
Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, and aerobatic competency. Processes FAA issued operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correctness, if required.
Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Assures correction, if required. Monitors and tracks returned files.
B. Correspondence and Reports
Researches, writes, and types non-technical and routine technical correspondence. Assists in composing more complex technical correspondence. Maintains, reviews, and revises form letters.
Receives, sorts, and distributes incoming correspondence, attaching background information when necessary. Responsible for maintaining correspondence control and suspense files. Reviews and assembles outgoing material for mailing.
Prepares reports (such as accident, incident, violation, recurring and special reports) by researching, requesting, information, creating files, preparing control sheets, copying and distributing preliminary and final report documents, and reviewing for accuracy and completeness. Responsible for maintaining individual report logs including the assignment of report or control numbers. Responsible for researching and composing sections of reports, as directed. On own initiative, composes and prepares special and recurring reports. Extracts information for reports from automated databases.
C. General Office Support
Responsible for assigned administrative and technical files such as certificated operator and designee case files in accordance with agency directives. Determines need for new files, initiates action to create files, prepares file folders, dividers, and labels. Maintains administrative/technical library with includes orders, notices, FARs, Master Minimum Equipment Lists (MMELs), aircraft technical manuals and advisory circulars, etc. Assures that charts and office logs are kept current. Determines disposition of and deletes obsolete material or records.
D. Communication
Receives incoming telephone calls, answers inquiries, and directs incoming calls appropriately. Interacts with the public (both domestic and foreign, when applicable) and other FAA offices. Assists visitors, determines needs and provides information or refers as appropriate.
E. Automation Program Support
Assembles and enters information into various automated programs and reviews output. Retrieves data concerning airmen records, certificates, violation histories and aircraft registrations for National Data Base (NDB) and EIS database systems. Using automated systems, backs-up and archives automated files to floppy disks, screens databases, and determines disposition, deletes obsolete or unnecessary files. Transmits data electronically. May assemble and organize work program data for input. Generates routine or ad hoc reports such as inspector planned activity, quarterly work program accomplishment report, quarterly NPG report, and inspector open items.
Assist organization personnel in developing annual work program forecast using National Program Guidelines (NPG); revises work program forecast when required.
F. Administrative Program Support
Surveys organization to which assigned in order to ensure adherence to administrative procedures that are outlined in agency directives. Examines current procedures and practices and recommends or implements changes.
Requirements
Conditions of employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Typing Proficiency: You must self-certify on your application that you are able to type 40 words per minute. Failure to indicate this on your application will eliminate you from consideration.
- Security Requirement: Low Risk (1). This position requires completion and favorable adjudication of a background investigation prior to appointment.
- In-grade/downgrade applications will be accepted.
Qualifications
To qualify for this position at the FG-7 level:
You must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FG-6 or FV-D (FG-5/6) level. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled.
Specialized experience includes:
Knowledge of agency directives and various agency policies governing technical programs; performing a variety of technical administrative work, such as, preparing complex reports; assisting in interpreting and implementing newly modified agency directives and determining action needed; managing records; providing tracking and validation support of funds for employee travel; assist in writing complex technical and non-technical correspondence and reports; researching technical data; reviewing and analyzing complex information; and interpreting directives.
Qualifications must be met by the closing date of this vacancy announcement.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include WORK HISTORY THAT DESCRIBES HOW YOU MEET THE ANSWER YOU CHOSE FOR EACH KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.
Education
Education may not be substituted in lieu of specialized experience.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
Security Requirement: Selection and placement are contingent upon waiver or completion of satisfactory security requirements. For Low-Risk (1), this position requires completion and favorable adjudication of a National Agency Check and Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.
Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Interviews: Some, all or none of the applicants may be interviewed.
Pay: Pay will be set IAW with the PASS/AVS Collective Bargaining Agreement: https://my.faa.gov/content/dam/myfaa/org/staffoffices/ahr/emp_labor_management_relations/labor_relations/agreements/2013_PASS_AVS_CBA.pdf
Links to Important Information: Locality Pay, COLA
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action. Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.
All FAA employees MUST submit their most recent Notification of Personnel Action (SF-50). See further details below. Form(s) may be uploaded to your on-line application or submitted by mail or fax. If you choose to submit the form via fax, we cannot guarantee timely receipt or assume responsibility for the quality or legibility of the form. Illegible forms will result in loss of consideration. Mailed or faxed forms should be addressed to the agency point of contact listed in this vacancy announcement.
"Applicants are reminded that Form SF-50 (Notification of Personnel Action) is required and NOT SF-52 (Request for Personnel Action)."
If you are an FAA employee, you
MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.