Biomedical Equipment Support Specialist (Information Systems) Job in Detroit, MI

Vacancy No. CBSR-12747138-25-CB Department Veterans Health Administration
Salary $102,037.00 to $132,653.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 6/10/2025 Close Date 6/17/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Detroit, MI


Summary

Serves as a Biomedical Equipment Support Specialist (BESS) specialized in information systems within Facilities Management Service at the John D. Dingell VA Medical Center, in Detroit, MI, a 1B facility. The Info Sys BESS works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.



This job is open to

Clarification from the agency

Current, permanent Department of Veterans Affairs Employees Only; current, permanent John D. Dingell VA Medical Center employees will receive first consideration

Duties

The major duties of the Biomedical Equipment Support Specialist (Information Systems) includes, but is not limited to:

  • Manages and maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.
  • Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.
  • Manages hardware components of virtual servers, physical servers, and medical workstations.
  • Facilitates operating system updates, upgrades, and virus protection.
  • Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.
  • Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems.
  • Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.
  • Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.
  • Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
  • Complies with the facility's medical device protection program. Ensures networked medical equipment and clinical systems are inventoried in the appropriate database.
  • Serves as a subject matter expert on assigned committees, projects, and workgroups.

Work Schedule: Monday-Friday, 7:00am-3:30pm or 7:30am-4:00pm
Telework: Ad hoc telework is available per approval from supervisor
Virtual: This is not a virtual position.
Functional Statement #: 93841-A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part.
  • Education, Experience or Certification:
    • Associates or higher degree in the biomedical technology or biomedical engineering field; OR
    • Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
    • Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
    • Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
    • Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
    • Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR
    • Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision. Employees in VHA in this occupation, under a permanent, appropriate, and legal placement on the effective date of the qualification standard are considered to have met all qualification requirements for the grade and assignment held including positive education and certification. For employees who do not meet all the basic or assignment-specific requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed, the following provisions apply:
(1) Employees may be reassigned, promoted up to and including the full performance (journey) level, or be changed to a lower grade within the occupation, but they may not be promoted beyond the journey level or be newly placed in supervisory or managerial positions.
(2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.
(3) Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re- entry to the occupation.

Grade Determinations:
In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:

Biomedical Equipment Support Specialist (Biomedical Information Systems), GS-12

(1) Experience: At least one year of experience equivalent to theGS-11 grade level. Examples of creditable experience include, but are not limited to: manage medical equipment and clinical systems including installation, planned maintenance, troubleshooting, repair, calibrations, electrical safety inspections, patient safety, cybersecurity, and decommissioning; plan, implement, and provide technical and project oversight for medical equipment and clinical systems; develop technical requirements, draft requests for proposal (RFP) language, sole-source justifications, and statements of work (SOW); conduct market research, product evaluations, evaluate contractor performance, and conduct pre-procurement assessments; perform incoming inspections on medical equipment and systems to determine that all safety regulations, manufacturer's specifications, contract requirements, and needs of users are met, and they initiate corrective action when necessary; and provide instruction and guidance to end users on proper use and care of equipment including operator-level maintenance of equipment and accessories.

(2) Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.
(b) Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.
(c) Skill in maintaining computer and server based medical equipment, databases, and software.
(d) Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.
(e) Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.
(f) Ability to apply information security tools including virus protection, software updates, and operating system patches.
(g) Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.

Preferred Experience: HTM Network courses and network troubleshooting experience; knowledge of Cerner/Oracle implementation

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

You must ensure all duties are detailed in your resume and it clearly shows how you meet the KSA's of the position. We cannot make any assumption on duties performed or level of experience based on a job title. All duties must be described under each job entry with the beginning and ending dates of employment (month and year and hours worked per week). If we are unable to determine your qualifications based on the application materials submitted we are unable to refer you for consideration.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action


**Please ensure you provide any documentation to show how you meet the basic requirements (transcript, certificate of completion for training programs, or copies of certifications).**

For all General Schedule (GS) employees, a SF-50 Notification of Personnel Action dated 01/12/2025 or later must be submitted for verification of your current, permanent status. Any non-GS employees must submit a SF-50 Notification of Personnel action dated within the last year for verification of your current, permanent status. Failure to submit a current SF-50 as stated will result in you being disqualified for consideration.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • Other (3)
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' preference does not apply for internal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/17/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12747138.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Areas of Consideration - Applicants will be considered based on the following areas of consideration.
  • First Area of Consideration (facility employees) - Current, permanent John D. Dingell VA Medical Center employees
  • Second Area of Consideration (other VA employees) - Current, permanent Department of Veterans Affairs Employees (VA employees who are located at other VA medical centers).

Agency contact information

Cassandra Barlow
Address
John D Dingell Department of Veterans Affairs Medical Center
4646 John R Street
Detroit, MI 48201
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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