Blind Rehabilitation Outpatient Specialist (BROS) Job in Jamaica Plain, MA

Vacancy No. CBTD-12736693-25-MC Department Veterans Health Administration
Salary $100,371.00 to $130,488.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 5/21/2025 Close Date 6/20/2025
Job Link Apply Online Who may apply Public
Locations:
Jamaica Plain, MA


Summary

The primary purpose of Blind Rehabilitation Outpatient Specialist (BROS) position is to manage and provide direct blind and vision rehabilitation training services to visually impaired Veterans and Servicemembers. The position is located at the Jamaica Plain Campus of VA Boston Healthcare System.





This job is open to

Clarification from the agency

If you are a current, permanent employee of Veterans Health Administration (VHA) please apply to CBTD-12736692-25-MC

Duties

The BROS identifies, assesses, trains, manages and provides follow-up for veterans using clinical resources of the facility. The incumbent serves as a member of the Blind Rehabilitation Service, Advanced Low Vision Clinic and will interact with the Visual Impairment Services Team, Optometry, Ophthalmology, Rehabilitation Medicine, Audiology, Social Work, Prosthetic and Sensory Aids, and other services and agencies of the VA and the community. The work is performed in a number of settings including hospitals, clinics, rehabilitation centers, long-term care facilities, educational institutions and home environments.

BROS study visual and non-visual barriers and related processes that result in activity limitations, participation restrictions, loss of vocational and avocational opportunities and psychological distress. In providing direct services, they use diagnostic and therapeutic techniques and instrumentation to identify and resolve or minimize these problems.
Functions and Scope of assigned duties include but are not limited to:

  • Provides direct patient care and support services to an adult population of patients and must tailor patient care and support services to meet the needs of the individual patient.
  • Consults with Poly trauma team and all VIST, eye clinical, blind and vision rehabilitation services and community resources to locate and serve potential veterans.
  • Assesses, plans, trains and outcomes evaluation of each veteran for whom service is provided.
  • Selects, interprets and adapts traditional strategies to meet veteran needs.
  • Develops an individualized rehabilitation-training plan for each veteran with rehabilitation potential.
  • Uses complex assessment tools and trains veteran on sophisticated prosthetics and sensory aids to accomplish the work.
  • Monitors and supervises the quality and quantity of non-VA contract or fee-basis blind and vision rehabilitation services provided to eligible beneficiaries.
  • Administer a blind and vision rehabilitation-training program for the operations of a Poly Trauma team, creating necessary local policies, projecting and administering budgets, documenting workload, writing reports, outcomes, scheduling of patients, etc.
  • Functions as an independent provider of blind and vision rehabilitation services.
Work Schedule: Full Time - Monday - Friday, Day Shift
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: F06181
Relocation/Recruitment Incentives: Not Available
Permanent Change of Station (PCS): Not Available

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Position is a bargaining unit position.
  • May be expected to travel to other Boston locations.

Qualifications

Applicants should be fully qualified by the closing date of this announcement

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English language proficiency. Candidates will not be appointed under authority of 38 USC chapters 73 or 74, to service in a direct patient-care capacity in VHA who are not proficient in written and spoken English.
  • Education: The individual must have earned:
    A bachelor's degree from and accredited college or university with a major field of study in blind or vision rehabilitation, or closely related program in rehabilitation, special education for the visually impaired, family and consumer science education, or technology and industrial arts education.
    OR
    A master's degree from an accredited college or university with a major field of study in blind or vision rehabilitation, or closely related program in rehabilitation, special education, family and consumer science education, technology, and industrial arts education.
    OR
    A bachelor's [or master's] degree from an accredited college or university (without a major field of study as outlined above) and obtained a certificate from an accredited college or university in the core curriculum in orientation and mobility, vision rehabilitation therapy, assistive technology for blind and visually imparted individuals, or low vision therapy. This education must have included supervised practice; and
    Completion of one year of progressively complex experience equivalent to the BRS, GS-9 grade level.
    OR
    Three (3) years of progressively higher-level graduate education leading to a doctoral degree in blind rehabilitation or a directly related field.
    Foreign graduates must have proof of a minimum of a bachelor's degree from and accredited college or university (or foreign equivalent, as verified through an independent credential evaluation company), with a specialization in blind rehabilitation.
  • Certification: Required at all levels for the BROS
    Applicants must possess at least one active, current, full and unrestricted certification to be eligible for appointment.
    NOTE: The Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP) administers four (4) certification programs: Low Vision Therapy, Orientation and Mobility, Assistive Technology Instruction and Vision Rehabilitation Therapy. They may then use the designation for the certification they hold listed below:
    BROS who provide the following services must obtain and maintain one certification at the GS-11 level and tow certification at the GS-12 grade level granted by ACVREP as follows:
  • Orientation and mobility training - Certified Orientation and Mobility Specialist (COMS)
  • Communication and daily living therapy - Certificated Vision Rehabilitation Therapists (CVRT)
  • Low vision Therapy - Certified low Vision Therapists (CLVT)
  • Assistive Technology - Certified Assistive Technology Instructional Specialists (CATIS)
Grade Determinations:
BROS GS-12 (Full Performance Level)
Experience: In addition to meeting the basic requirement, completion of a minimum of one year of experience equivalent to GS-11 grade level is required
Certification: Candidates must meet the certification requirements listed above. BROS at the GS-12 grade level must achieve two ACVREP certification to demonstrate full mastery in two areas of blind rehabilitation
Demonstrated Knowledge Skills and Abilities (KSAs): in addition, candidates must be able to demonstrate the following KSAs:
  • Skill to independently develop, plan, and administer complex treatment programs.
  • Ability to act as subject matter expert in the blind/vision rehabilitation field and as consultant, supervisor, and/or mentor in evaluating and treating patients in specialty or program areas.
  • Ability to coordinate, motivate, and effectively manage staff and/or committee members to include organizing work, setting priorities, and delegating tasks and responsibilities.
  • Ability to disseminate appropriate information through various media as a consultant or mentor.
  • Skill in interpersonal relationships in dealing with patients, employees, other team leaders, managers and other stakeholders.
  • Ability to identify team group dynamics, objectively observe, and modify behaviors.
  • Ability to apply decision-making principles to adjust programs on a day-to-day basis to develop short-term and long-term goals, and to plan for future utilization of resources.
In addition, candidates should be able to demonstrate the KSAs of the developmental level (GS-11):
  • Knowledge and understanding of highly specialized complex evaluations and diagnostic tests and procedures of blind/vision rehabilitation.
  • Ability to properly assess a wide variety of patients having multiple disabilities to make recommendations for blind/vision rehabilitation therapeutic interventions.
  • Skill in development and wring of a blind/vision rehabilitation plan that includes evaluation information form multiple disciplines with observable, measurable goals and that identifies specific outcomes.
  • Knowledge of teaching methods and learning principles.
  • Ability to employ interventions, unusual motivational techniques, and coordinate treatment with other professionals to achie3ve outcomes of the rehabilitation plan.
  • Skill in recommending appropriate blind/vision rehabilitation prosthetic devices for patients with scope of practice, making adaptation and modifications as required.
  • Ability to plan, direct and distribute work assignments to volunteers, assistants, interns, and/or BRSs at lower grade levels and perform assigned mentoring duties for staff, students and interns.
Assignment: Individuals in this assignment may service as the only BROS at a medical center, or and outpatient clinic, or in patients' homes and communities, and are responsible for independent decision-making and independent care. Individuals in this assignment may service as a member of, or as a consultant to a specialty care team, such as the Polytrauma System of Care. BROS will demonstrate mastery abilities in two of the blind/vision rehabilitation specialty areas: orientation and mobility, low vision therapy, vision rehabilitation therapy, and assistive technology for blind and visually impaired individuals. BROS will also demonstrate advanced skill in the practice of the other content specialties in blind rehabilitation, e.g., computer training and manual skills. At the GS-12 grade level, BROS practice independently, seeking support for the Blind Rehabilitation Service National Consultant for the region when necessary.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12.

Physical Requirements: Physical requirements include light lifting and carrying, walking and standing up to 2 hours at a time, moderate kneeling, ability to read typewritten and handwritten characters, ability to hear, and mental and emotional stability.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

Resume Reminder: Your resume must include the following information for each job listed:

- Employer name and complete address;
- Job title; Duties (be as detailed as possible);
- Month & year start/end dates (e.g., June 2007 to April 2008);
- Full-time or part-time status (include hours worked per week); and
- Series and Grade, if applicable, for all Federal positions you have held.

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy.

We cannot make assumptions regarding your qualifications.

To apply for this position, you must provide a complete Application Package which includes:

  • Professional Certification
  • Resume
  • Transcript


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/20/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12736693.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Marianne Coutinho
Address
VA Boston Healthcare System
940 Belmont Street
Brockton, MA 02301
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.