Building Management Specialist Job

Vacancy No. 9P-2025-0019 Department Public Buildings Service
Salary $62,635.00 to $109,673.00 Grade 09 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 11/7/2024 Close Date 11/21/2024
Job Link Apply Online Who may apply Public
Locations:
Phoenix, AZLos Angeles, CA


Summary

As a Building Management Specialist, you will provide occupants of both Federal Government buildings and privately leased space with safe, secure, clean, and sustainable facilities in which to conduct agency business.

Location of position: Public Buildings Service, Los Angeles, CA OR Phoenix, AZ. 

Please note that a selection may be made for each location.  Separate referral Certificates will be created for each location. 

Duties

GS-11

Customer Satisfaction:

  • Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.
  • Works closely with other personnel,customer agency personnel and contractors in the planning, design, renovation, construction, alteration,operation, maintenance and repair of buildings.
  • Works with tenant agencies, building occupants, contractors, appropriate program experts and other stakeholders to coordinate sustainability-related programs.
  • In response to particular problems and on a recurring basis, gathers information to assess the level of customer satisfaction, to tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups.

Contract Administration:

  • Assists Building Manager in managing the contracting and leasing administration process as needed on behalf of tenant agencies. In this capacity, oversees force account operations (where applicable) and administers various types of contracts, leases, and serves as the contracting officer’s representative (COR). Develops and implements a cost-effective quality assurance plan; monitors contractor's quality control and performance; plans and oversees the work of on-site contractor personnel; informs the contracting officer of any technical or contractual difficulties encountered.
  • Evaluates any proposed contract changes and makes recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers’ needs, or changes in the site conditions; performs final inspection of completed work against contract requirements and approves or rejects the final product.

Lease Administration:

  • Performs pre-occupancy and transition tasks including reviewing space requests; participating in market surveys and design kickoff/acceptance meetings; preparing lessor transition and customer welcome packages; providing past performance information to the LCO for succeeding leases; and perform space condition inspections, key collection for vacated space, and coordinate overtime utility services and payments.
  • Collaborates with the lessor’s facility staff to ensure that service levels are delivered as required in the lease.
  • Provides contract administration and lease management services to ensure that lessors comply with the scope, terms and conditions of the lease.
  • Meets with lessors, property managers and contractors to discuss and potentially resolve complaints or disputes concerning issues such as quality of services delivered, adequacy of maintenance and operation of mechanical systems, custodial services or grounds maintenance.

Building/Facility Management:

  • Assists Building Manager with building operations, maintenance, repair,alteration, historic preservation,recycling, concessions, safety,environmental and security in agency-owned and leased buildings assigned. The facilities managed consist mostly of large buildings, located in large urban areas or scattered through several medium-size cities in a State.
  • Assist Building Manager monitor efficient occupant space utilization,energy and water conservation,sustainability and environmental hazards programs, and fire and security protection.
  • Manages grounds and exteriors including parking structures and lots,site utilities, landscaping and grounds,snow removal, and exterior building maintenance; assesses the effect of climate and extreme environmental conditions and evaluates the performance of grounds and exterior elements.
  • Assists Building Manager in monitoring,information and trends related to facility management technologies and assesses their applicability in assigned buildings; plans for and oversees the acquisition, installation, operation,maintenance, upgrade, and disposition of components supporting facility management technologies.

Project Management: 

  • Assists Building Manager direct and/or coordinate the operation of all construction, alteration and repair projects to minimize or ideally avoid adverse impact to customer agencies. Ensures that customer agencies are aware of the schedule and timing of building related activities that may impact their operation.

Financial Management:

  • Participates or assists in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities. Activities include preparation of the annual budget estimates for maintenance, mechanical workloads, utility rate increases; development of overtime and additional services estimates.
  • Uses Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets for building services, repair & alteration, and capital design & construction.

The GS-09 will perform similar duties with closer supervision as the GS-11 duties listed above. 

Requirements

Conditions of Employment

  • US Citizens and National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Have a valid driver's license.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here. 

The GS-09 salary range starts at $69,729 per year and the GS-11 salary range starts at $84,366 per year for Los Angeles, CA.

The GS-09 salary range starts at $62,635 per year and the GS-11 salary range starts at $75,783 per year for Phoenix, AZ.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

To qualify for the GS-09:  You must have at least one year of specialized experience equivalent to the GS-07 level or higher in the Federal service. Specialized experience is experience assisting in the management of a commercial office building  (or equivalent non-housing high rise building) consisting of building mechanical system (i.e., HVAC, alarm systems, elevators, etc.).  This experience typically includes:

  • coordinating repair and/or alteration  projects;
  • maintaining customer satisfaction programs that include feedback mechanisms used to evaluate the effectiveness of services provided
  • gathering data to assist with the development of operating budgets; and
  • inspecting contractor performance.

Education may be substituted for specialized experience: Have a master's (or equivalent graduate degree such as LL.B. or J.D. as specified in qualification standards or individual occupational requirements),or 2 academic years of progressively higher level graduate education; and/or at least one year of specialized experience equivalent to the GS-7 level in the Federal service.

OR

Have a combination of graduate education and specialized experience that when combined together meet the qualification requirements of this position.

To qualify at the GS-11:  You must have one year of specialized experience equivalent to the GS-9 level in the Federal service; Specialized experience is experience assisting in the management of a multi-level commercial office building (or equivalent non-housing high rise building) consisting of building mechanical system (i.e., HVAC, alarm systems, elevators, etc.). This experience typically includes:

  • monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs;
  • coordinating repair and/or alteration- projects;
  • maintaining  customer satisfaction  programs that include feedback mechanisms used to evaluate the effectiveness of services provided;
  • monitoring real property budgetary and financial data; and,
  • administration of repair and/or operation and maintenance contracts.

OR 

Education may be substituted for specialized experience if you have a PH.D. or equivalent doctoral degree or have successfully completed three full years of progressively higher level graduate education leading to such a degree or LL.M., if related.  To be creditable, such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR

Have a combination of qualifying graduate education and specialized experience that when combined together meet the qualification requirement of this position. 

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:   https://sites.ed.gov/international/recognition-of-foreign-qualifications/ 

Additional information

Bargaining Unit Status: 
- This position is eligible for the bargaining unit

Criminal History Inquiries - Not allowed before offer

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Promotion Policy

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.  

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:

·       Recruitment incentive if you are new to the federal government

·       Relocation incentive if you are a current federal employee

·       Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Concurrent MP Vacancy Announcement

If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement # 9P-2025-0018.  You must apply separately to each announcement to be considered for both.

Diversity

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: 
  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is: 
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including:

  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities (KSAs).  Your responses to these questions must be supported by your resume or your score may be lowered.  

GS-11 KSA's: 

  • Knowledge of qualitative and quantitative techniques and statistical interpretation.
  • Advanced skills in interpersonal relations and in written and oral communications.
  • Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements.
  • Knowledge of contracting rules and regulations regarding the technical soundness of contractor-provided supplies/services/processes and decisions.
  • Comprehensive knowledge of quality assurance and quality control methods and standards, inspection and evaluation procedures and issue resolution.
  • In-depth analytical knowledge of the property management industry, including private sector leasing protocols and practices involving facility operations and systems.
  • Knowledge of a wide range of real estate principles, concepts, and practices as well as a good understanding of the real estate market in order to perform such duties as acquire property or space; or advise others on acquisition of space; or relocation of employees and tenants.
  • Technical knowledge of building operations and maintenance, including Federal and industry operations and maintenance best practices; major systems and equipment such as HVAC, controls, mechanical, electrical, plumbing, roofing, structural, elevators, and renewable energy systems.
  • Ability to integrate knowledge of legal, engineering, architecture, fire and life safety, physical security, food service, finance, asset preservation, HVAC, environment, cost estimation, contracting, lease management.
  • Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements.
  • Knowledge of budget formulation and execution processes to include Life Cycle Cost Assessment and Total Cost of Ownership.

The GS-09 will perform similar KSAs with closer supervision as the GS-11 KSAs listed above. 

Your answers to the questions will be used to place you in one of the following categories and standard score ranges:

  • Best Qualified = Candidates scoring between 95 - 100
  • Well Qualified = Candidates scoring between 85 - 94 (Well Qualified for CTAP/ICTAP)
  • Qualified = Candidates scoring between 70 - 84

We will verify your answers to the questions in your resume.  If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.

Within each category, veterans will receive selection priority over non-veterans.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.


You may preview questions for this vacancy.

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

If you are claiming veterans’ preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.
(b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214:  (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.  

College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a photocopy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.

For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application.  For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application. 

To begin, click the Apply Online button on the vacancy announcement.

  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this vacancy.
  • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

Need Assistance? 

  • Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
  • Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline

You must receive HR approval before deviating from these instructions.

Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

Agency contact information

Julie Lindsey
Phone
303-597-8218
Fax
000-000-0000
Email
pbsavacancyinquiries@gsa.gov
Address
GSA, Public Buildings Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Learn more about this agency

Next steps

After the closing date/deadline:

  1. ELIGIBILITY/QUALIFICATIONS: Applicant eligibility and qualifications are reviewed.
  2. REFERRAL TO MANAGEMENT: Eligible/Qualified applicants are referred to management for review and possible interview.
  3. SELECTION/TENTATIVE JOB OFFER: If a selection is made, a Tentative Offer is extended to the selectee and suitability and/or security background investigation is conducted.
  4. FINAL JOB OFFER: A final job offer is made (typically within 40 days after the closing date/deadline for applications).
  5. FINAL COMMUNICATION TO APPLICANTS: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

Thank you for your interest in working for U.S. General Services Administration!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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