Summary
As a Building Manager, you will provide occupants of Federal Government buildings and privately leased space with safe, secure, clean, and sustainable facilities in which to conduct agency business.
Location of position: Public Buildings Service, EbM Division, Caribbean Field Office
We are currently filling one vacancy in either Hato Rey, PR or Guaynabo, PR.
Additional vacancies may be filled as needed.
Duties
As a Building Manager, your duties will include:
- Serves as the Building Manager of the day to day operations of a designated building or groups of buildings within the GSA inventory. The facilities managed consist of large-sized office buildings in a metropolitan area and/or smaller buildings scattered throughout a portion of a State.
- Manages grounds and exteriors including parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance; assesses the effect of climate and extreme environmental conditions and evaluates the performance of grounds and exterior elements; assesses the need for alterations in grounds and exterior.
- Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.
- Uses Life Cycle Cost Analysis and Total Cost of Ownership concepts (or similar) and is fully engaged in development of budgets for building services, repair and alteration, and capital design and construction.
- Works with other personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings.
- In response to particular problems and on a recurring basis, gathers information to assess the level of customer satisfaction. Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups.
- Manages the contracting and leasing administration process as needed on behalf of tenant agencies and GSA.
- Oversees force account operations (where applicable) and administers various types of contracts, leases, and serves as the contracting officer’s representative (COR). Develops and implements a cost effective quality assurance plan; monitors contractor's quality control and performance; plans and oversees the work of on-site contractor personnel; informs the contracting officer of any technical or contractual difficulties encountered; informs the contractor of failures to comply with technical requirements of the contract;
- Evaluates any proposed contract changes and makes recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers’ needs, or changes in the site conditions; performs final inspection of completed work against contract requirements and approves or rejects the final product in whole or in part.
- Manages building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and security in GSA-owned and leased buildings assigned. Promotes and monitors efficient occupant space utilization, energy and water conservation, sustainability and environmental hazards programs, and fire and security protection.
- Monitors information and trends related to facility management technologies and assesses their applicability in assigned buildings; plans for and oversees the acquisition, installation, operation, maintenance, upgrade, and disposition of components supporting facility management technologies.
- Directs and/or coordinates the operation of all construction, alteration and repair projects to minimize or ideally avoid adverse impact to customer agencies. Ensures that customer agencies are aware of the schedule and timing of building related activities that may impact their operation.
- Participates in planning and developing operating budgets, procedures and activities for assigned facilities. Activities include preparation of the annual budget estimates for maintenance, mechanical workloads, utility rate increases; development of overtime and additional services estimates; related equipment, pest control and waste systems; and the cost of minor repairs, and security support.
- Utilizes agency business performance goals and objectives in the operations of assigned facilities. Consistently provides reliable data that can be used in budget formulation and financial management activities.
Requirements
Conditions of Employment
- US Citizens and National (Residents of American Samoa and Swains Island)
- Meet all eligibility criteria within 30 days of the closing date
- Register with Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
- Have a valid driver's license
Qualifications
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-12 salary range starts at $86,962 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service. Specialized experience is defined as: evaluating policies and implementing programs related to the operation and maintenance of medium size (e.g. 500K sq ft), multi-level, commercial buildings (or equivalent non-housing high rise building); analyzing the effectiveness and efficiency of building operations, automated systems, and mechanical equipment; establishing and maintaining customer satisfaction programs that include feedback mechanisms used to evaluate the effectiveness of services provided; and managing or monitoring real property budgetary and financial data.
SELECTIVE PLACEMENT FACTOR (SPF): In addition to the qualification requirements listed above, you must also meet the following SPF, which has been identified as: Ability to speak fluently and understand the spoken and written word of English and Spanish.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will use a method called Category Rating to assess your application. Here’s how it will work:
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:
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Knowledge of qualitative and quantitative techniques and statistical interpretation required to perform extensive coordination and fact-finding in order to identify client agency and building tenants’ facility needs in relation to customer satisfaction.
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Skill in interpersonal relations and in written and oral communications.
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Knowledge of customer relations and conflict resolution sufficient to develop and maintain a high level of customer satisfaction in the building(s) managed.
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Knowledge of policies, regulations and Desk Guides, and applicable Federal statues, regarding property management and safety issues, required to plan and manage the operation of buildings including lease administration processes.
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Knowledge and understanding of policies regarding use and management of purchase cards.
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Knowledge of building operations and maintenance, including Federal and industry operations and maintenance best practices; major systems and equipment such as HVAC, controls, mechanical, electrical, plumbing, roofing, structural, elevators, and renewable energy systems and how they contribute to whole building energy and water use; programs such as commissioning, building retuning and continuous commissioning, energy and water efficiency, sustainability, zero environmental footprint and related energy goals, custodial, waste management and recycling; art and historic preservation; space alterations; safety, emergency management, environmental management and concessions.
- Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements, such as complex alterations, and to independently determine and execute the appropriate sequencing of work required to fulfill client agency needs.
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Knowledge of budget formulation and execution processes to include Life Cycle Cost Assessment and Total Cost of Ownership; project management process.
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Ability to use of building automation systems (BAS), CAD/CIFM, BIM, advanced metering, CMMS and other data and technology tools used to effectively manage properties; and trends in the facility management technology.
Your answers to the questions will be used to place you in one of the following categories and standard score ranges:
- Best Qualified = Candidates scoring between 95 - 100
- Well Qualified = Candidates scoring between 85 - 94 (Well Qualified for CTAP/ICTAP)
- Qualified = Candidates scoring between 70 - 84
We will verify your answers to the questions in your resume. If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.
Within each category, veterans will receive selection priority over non-veterans.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority. You may preview questions for this vacancy.
Required Documents
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are claiming veterans’ preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.
(b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this vacancy.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Next steps
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Applicant eligibility and qualifications are reviewed.
- REFERRAL TO MANAGEMENT: Eligible/Qualified applicants are referred to management for review and possible interview.
- SELECTION/TENTATIVE JOB OFFER: If a selection is made, a Tentative Offer is extended to the selectee and suitability and/or security background investigation is conducted.
- FINAL JOB OFFER: A final job offer is made (typically within 40 days after the closing date/deadline for applications).
- FINAL COMMUNICATION TO APPLICANTS: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
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