Business Manager NF-04

Department of the Army

United States Army Installation Management Command

MWR Fort Shafter Hale Ikena

Summary

This position is located at Hale Ikena, Fort Shafter, Hawaii (Island of Oahu).

Incentives and Bonuses

Incentives will not be paid.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

Manages a large business activity. Formulates instructions and directives necessary to operate a fluid, profit generating business activity with a fluctuating customer base.
Represents the activity at conferences, to special interest groups and other agencies. Coordinates functions with community, and military representatives. As a second level supervisor reviews the actions of subordinate supervisors.
Conducts management review of patron programs to identify problems and initiate appropriate corrective measures.
Evaluates the success of programs in terms of profitability, customer satisfaction and mission accomplishment
Reviews financial reports, estimates projected costs, develops activity financial plan. Monitors the procurement of all supplies and equipment for the activity.

Requirements

Conditions of employment

Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one-year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2.
Incumbent is required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities.
Willing to work rotating shifts that may include nights, weekends and holidays.
Satisfactorily complete a pre-employment physical examination and immunization.
Able to lift and move items weighing up to 40 pounds.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

Minimum Qualification Criteria:

Work experience managing or directing the activities of the type of business (Banquet, Conference Center, Community Club, Catered Special Events) to be managed.
Manage and fulfill the duties listed under duties and requirements

In addition to the above qualifications, candidates who possess ALL of the following qualifications will be considered "Highly Preferred" or "Best Qualified"

Highly Qualified Criteria:

Possess supervisory experience in catering and conference operations, to include contract management and production planning within the last 5 years.
Possess a minimum of four (4) years' experience, background in the Food and Beverage industry, to include two (2) years as a manager within the last five (5) years.
Possess two (2) years of demonstrable experience in financial analysis, budget development and execution, food and labor cost management, management and training of employees, and menu/pricing menu development.
Possess two (2) years of demonstrable experience in the development and execution in marketing and programming events within the last 5 years.
Possess at least (2) years of working in or managing both a catering operation and a quick serve style operation (coffee shop / Grab and go).

*Resume MUST clearly reflect the knowledge and experience listed under the minimum qualifications criteria above.

*NOTE: Applicants who met both minimum qualifications and highly qualifying / best qualified criteria will be referred to the selecting official for consideration first. To be evaluated as a highly preferred/best qualified candidate, your resume MUST clearly reflect the knowledge and experience listed under the highly qualified criteria above.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

The Area of consideration for this vacancy announcement is WORLDWIDE.

Manual Application Option

If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3 p.m. HST on 08/19/2026 to ensure timely processing.
Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.

PCS Costs

Payment of Permanent Change of Station (PCS) costs are based on a determination that a PCS move is in the Government's interest.

Allowances and Differentials

This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
Non-foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility.

Important Information Regarding Access to Certain Federal Facilities:

Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Your Application:

After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
Army PAY SETTING Rules/Requirements apply to this vacancy announcement.
Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.

Termination of Spouse Employment Preference

Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Discover Your Path to Success

Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
We will consider your responses to our application questionnaire.
If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

NAF Priority Consideration 1 Business Based Action (BBA)
NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)

If you are claiming any of the above eligibilities, your supporting documentation must be received at the time of application.

Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Required Documents

About Your Resume

Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to:
- https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/.
Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit).
Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.

Required Documents

Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

Resume

Other Accepted Documents

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

Cover Letter
DD-214/ Statement of Service
DA Form 3434
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number O3NAFEW-26-13032500. The complete application package must be submitted by 11:59 PM Eastern Time on 08/19/2026 to receive consideration.

Click Apply to access the online application.
- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to include in your application.
  - Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
- You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/13032500.
Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us.
To verify of check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each application status means, visit https://help.usajobs.gov/how-to/application/status.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.

Agency contact information

NAF CPAC Hawaii Job Information Center

Email: usarmy.shafter.usarpac.mbx.nafjobs@mail.mil

Address: EW-NAF-W3RBAA US ARMY GARRISON HAWAII
DO NOT MAIL
Fort Shafter, HI 96858
US

Next steps

Our Next Steps to Review Your Application and Keep You Informed

1. Application Review

Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.

2. Keeping You Informed

If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
As your application moves through the hiring process, we'll send you updates and notifications via email.
Processing times may vary, but we'll do our best to keep you informed every step of the way.

Your Next Steps to Stay on Top of Your Application

1. Check Your Contact Information

If your contact information changes after the job announcement closes, let us know as soon as possible.

2. Ensure You Receive Updates

Double-check that your email address is accurate and that your inbox can receive messages from us,
Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.

3. Sign Up for Text Alerts

Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.

We're excited about your interest in this position and look forward to reviewing your application!

Business Manager NF-04 Job in Fort Shafter, HI