CASUALTY ASSISTANCE PROGRAM SPECIALIST (Title 5) Job in Camp Mabry, TX

Vacancy No. TX-12642706-T5 Department Army National Guard Units
Salary $61,593.00 to $80,071.00 Grade 9 to 9
Perm/Temp Permanent FT/PT Full-time
Open Date 12/19/2024 Close Date 12/23/2024
Job Link Apply Online Who may apply Public
Locations:
Camp Mabry, TX


Summary

This position is located in the Joint Force Headquarters (State), Deputy Chief of Staff Personnel (G-1).Personnel Services Branch. Located in Austin, TX. The purpose of the position is to manage the day to day operations of the Casualty Assistance Program within an assigned state.




Texas is one of 9 states with NO state income tax.

This job is open to

Clarification from the agency

Open to public (Nationwide) - US citizens, US nationals or individuals who owe allegiance to the United States.

Duties

As a CASUALTY ASSISTANCE PROGRAM SPECIALIST (Title 5) with the Texas National Guard, your duties will include, but will not be limited to:

  • Provides administrative support to states that occur casualties while soldiers are in a duty and non duty status. The incumbent of this position provides support to Casualty and Mortuary Affairs Center (CMAOC), Soldiers, Commanders, Federal agencies, Casualty Notification/Assistance Officers, Military Funeral Honors teams, funeral/cemetery directors, NOK, relatives, and other interested parties. Receives notifications, initiates casualty reports, contacts unit responsible for notification, briefs key personnel, assists Funeral Details, and provides assistance to Next of Kin (NOK) and other interested parties. Responsible for 24/7 casualty management within the assigned state. Responds when state casualty reports are generated. Responsible for training casualty management alternates to take charge of operations when manager is not available.
  • Receives notification of all death's and/or casualties such as: the death or believed to be death, serious or very serious illness or injury, or special category; of a soldier in a duty and non-duty status. Notifies the chain of command of incident, paying particular attention to cases with special requirements (Medal of Honor recipients, General Officers etc.), ones of a sensitive nature or if the case appears to have above average media or political interest and any problems that are encountered. Upon receipt obtains available information and initiates casualty report. Makes telephonic contact with DA and reports information locally in accordance with procedures. Notifies the Casualty Assistance Center (CAC) for notification of NOK (next-of-kin). Assists the CAC to ensure casualty notification is completed in a timely manner. Assists the CAC with assignment of a trained Casualty Assistance Officer. Makes contact with the Casualty Notification Officer. Briefs notification officer of any specials need or concerns in regards to the soldier. Performs follow-up to ensure NOK was properly notified according to procedures and informs unit and state leadership of notification.
  • Receives notification of death of veterans with requests for burial honors and forwards the request to appropriate state Military Funeral Honors personnel. Ensures identification of team by name, if possible and monitors performance through contact with team and funeral home. Identifies those cases where exceptions to normal policy may be necessary and notifies supervisor.
  • Works with the Casualty Assistance Officer and the Survivor Outreach Services personnel to ensure that all of the surviving family members needs are addressed and taken care of. Assists the CMAOC and CAC in preparing travel orders and assists with necessary arrangements for those directed to travel in conjunction with notification, assistance and honors. Assists travelers with preparation of travel voucher as necessary. Prepares and submits reports for all casualties and documents all associated actions and inputs data in appropriate databases.
  • Briefs personnel on the most current procedures for casualty notification, NOK assistance and burial honors. Conducts Casualty Assistance/Notification training to all units within the state, and provides training classes as required. Provides refresher training to CNO/CAO's when tasked by the CAC to provide the notification and assistance after a casualty with the state. Assists the Summary Court Marshall Officer (SCMO) in resolving any issues that arise and support them in the performance of their duties.
  • Composes correspondence that requires reference to regulations, related correspondence manuals, etc. Prepares a variety of materials, narrative correspondence, forms, reports, etc. Uses a computer system in the preparation of different reports necessary to complete actions on all cases. Maintains forms, files, and data base/share drive related to casualty tracking and assignment of notification and assistance officers.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

Appointment Factor(s): This is a Title 5 Excepted Service position.

Area(s) of Consideration: Nationwide - US Citizens, Nationals, or individuals who owe allegiance to the United States.
Remarks:

  • The Texas National Guard is an Equal Opportunity employer.
  • Direct deposit is mandatory.
  • This is a Bargaining Unit position.
  • The incumbent of this position description must have at a minimum, a completed National Agency Check (NAC) prior to position assignment.
  • Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
  • The employee may be required to travel in military and/or commercial vehicles to perform temporary duty assignments.
  • . The work may require the employee to drive a motor vehicle and if so, an appropriate valid driver's license is required.
  • This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. This designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG.

Qualifications

In describing your experience in your resume, please be clear and specific. Assumptions regarding your experience will not be made.
To qualify at the GS-09 grade level your resume must include relevant experience/education with beginning and ending dates reflecting the following:

Specialized Experience:

At least 1 year of specialized experience equivalent to the next lower grade level (GS-07) or pay band in the federal service or equivalent experience in the private or public sector. Knowledge of the Army casualty and memorial affairs program in order establish, implement, and manage all phases of the care and assistance to family members. Knowledge of the Casualty and Memorial Affairs Operations Center (CMAOC) organizational structure, functions, policies, procedures, and legislation in order to provide decisions and sound judgment in researching and responding to varied topics of correspondence from a number of sources and to assist Division personnel in their composition of such correspondence. Knowledge of commonly applied military personnel principles, concepts, legal requirements, and methodology to gather facts, responds to questions, ensure regulatory compliance, and provide advisory services. Knowledge of the regulatory and policy material from Department of Defense (DOD), DA, HRC, and HQ USAREUR to determine changes resulting from new directives within the framework of such guidance. Knowledge of the organization, mission, functions, and operations of the installation serviced and higher echelon organizations. Ability to interpret and apply regulations, procedures and/or precedents to provide advice and solve specific problems. Ability to analyze facts, identifies problems, report findings, make conclusions, and recommend corrective or other appropriate action. Must be able to analyze issues relevant to casualty operations, evaluate the situation and take actions accordingly. Requires complete understanding of Casualty Notification and Assistance and Summary Court Marshal Officer responsibilities. Knowledge of the interrelationships of military personnel programs sufficient to properly refer management and service members for assistance and technical problem solving. Skills in oral communications to present training and briefings. Ability to use the computer and software applications in support of office functions and preparation of reports and briefings

Master's or equivalent graduate degree. -OR- 2 full years of progressively higher level graduate education leading to such a degree -OR- LL.B. or J.D., if related

-OR-

A combination of education and specialized experience totaling 100 percent computed by dividing total months of experience by 12, then dividing the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18 and adding the two percentages together.

Only experience/education gained by closing date of this position will be considered. You MUST submit your transcripts if using education to meet qualifications.

Education

Only experience/education gained by closing date of this position will be considered. If you are using education to qualify for this position, you must provide transcripts to support your educational claims.

Education:

Master's or equivalent graduate degree. -OR- 2 full years of progressively higher level graduate education leading to such a degree

Substitution of Education for Specialized Experience:
In addition, completion of courses such as the Officer Advanced Course, Squadron Officer School, Command and Staff College, Air and Army War College, National Security Management Course and others of comparable level will be credited at the rate of 1 month of education for 2 months of specialized experience.

Additional information

Other Requirements:
For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Accountability, Customer Service, Interpersonal Skills, Oral Communication, Stress Tolerance, and Writing

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job. Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume. BASIS OF RATING: The assessments for this job will also measure

  • Knowledge, Skills and Abilities (KSA) as listed under Qualifications are based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements.

Your application will be rated in the appropriate numeric value group and ranked according to preference eligibility and non-preference eligibility. Veterans' preference points, as prescribed, are added to each veteran applicant's final numeric value score. All qualified preference eligibles are placed ahead of non-preference eligibles Veteran's Preference is considered where applicable. Highly Qualified Group ranges from 90-100 points: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements Well Qualified Group ranges from 80-89 points: Candidates in this category possess good skills and experience above the minimum requirements. Qualified Group ranges from 70-79 points: Candidates in this category meet the minimum education and/or experience requirements. To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the assessment may also result in your removal from consideration.



Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume must include the following for related positions held:

  • Work schedule (ex. Full-time, part-time, intermittent)
  • Hours worked per week
  • To and From dates (ex. MM/YYYY - MM/YYYY)
  • Duties performed - In describing your experience, please be clear and specific. Assumptions will not be made regarding your experience.
2. Transcripts if using education to meet minimum qualifications.

3. Other supporting documents:
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • OF-306
  • Other (1)
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

Veterans Information:
Veterans' preference must be validated by formal submissions including all necessary supporting documentation. Acceptable documentation may be:

1. A copy of your DD-214 Member-4 Copy, "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions.

2. A "certification" that is a written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

3. You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or visiting their website.

4. If claiming 10 point preference, you will need to submit a Standard Form, SF-15, "Application for 10-point Veterans' Preference". You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or online. Click the following link to determine your eligibility for Veterans' Preference. https:// webapps.dol.gov/elaws/vets/vetpref/mservice.ht

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12642706

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Human Resources Office
Address
TX J1
2200 West 35th St
Austin, TX 78703
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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