Duties
NONAPPROPRIATED FUND POSITION DESCRIPTION
JOB TITLE: Catering Coordinator
JOB SERIES: 1101 PAY LEVEL: NF-2
DUTIES AND RESPONSIBILITIES:
The position acts as an Activity Catering Coordinator in an Enlisted, SNCO, or Officers club to ensure high standard catering services. In coordination with Club Manager/Executive Chef, organizes and coordinates various catering and special events including off-site catering banquets such as; membership affairs, command functions, cultural events, balls, etc. Meets with clients, discusses requirements for events such as date, number of guests, occasion, and explains services offered, i.e., room, decorations, menu, entertainment, etc. Coordinates and communicates with kitchen and wait staff on the arrangements of each event including menus. In support of Club Manager/Executive Chef, prepares contracts, obtains clients¿ signature, etc.
Receives schedules of banquet or arrangements of related activities on a weekly and/or daily basis. Reviews the scheduled functions to ascertain that required preparations are made, to include proper staffing, room arrangements, supplies and equipment. Handles any change orders promptly and correctly. Implements all catering booking strategies to maximize the profitable utilization of time and space in each function room or activity. Understands and follows catering procedures, ensuring timely communication is maintained and pertinent information is dispensed.
Checks and verifies work in progress ensuring procedures, methods and deadlines are met. Ensures quality in service, food and beverage products. Ensures that all work areas of the catering department are organized, well maintained and that all equipment and supplies are clean and stored in their proper places. Maintains private party logbook and contract files. Follows up with client evaluation of services rendered.
May be required to verify accuracy of receipts at the Close of Business, complete and post function reports, as well as other reports deemed pertinent and distribute to appropriate department. Responsible for funds generated from all sources, their collection, reconciliation, recording, safeguard and deposit as directed by applicable policies and procedures.
Determines the need for replenishment of materials and obtains needed items in accordance with routine procedures and authorizes stock or supply levels and may make minor deviations in procedures and methods to overcome problems such as delays in the receipt of needed materials or equipment failure.
Ensures that all security, sanitation, health, environmental, fire and EEO regulations are adhered to within areas for which responsible. Ensures that employees are appropriately dressed, neat and clean at all times and in compliance with sanitation regulations.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.