CLUB MANAGER, NF-04/RFT, MCB CAMP BUTLER, OKINAWA, JAPAN

Department of the Navy

U.S. Marine Corps

CAMP BUTLER MCCS

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

NONAPPROPRIATED FUND POSITION DESCRIPTION

JOB TITLE: Club Manager
BUSINESS TITLE: Club Manager

JOB SERIES: 1101 PAY LEVEL: NF-04

INTRODUCTION:
The incumbent serves as Club Manager for Marine Corps Community Services (MCCS) Okinawa, reporting directly to the Deputy Director, Food & Beverage. Responsible for the operational and financial performance of an assigned club and its associated dining concepts, catering, entertainment, and recreational programs, the Club Manager provides leadership and oversight to ensure efficient operations, financial accountability, and exceptional customer service. The position emphasizes revenue growth, cost control, personnel development, and consistent execution of established standards while delivering quality programs and services to Marines, Sailors, civilians, and their families.

DUTIES AND RESPONSIBILITIES:
Plans, directs, and manages the daily operations of an assigned club, including associated dining concepts, bars, catering services, entertainment, and recreational programs. Establishes operational priorities, implements established policies and procedures, and ensures effective coordination between front-of-house and back-of-house operations to maintain high standards of service, efficiency, and customer satisfaction.

Responsible for the financial performance of assigned operations, including budget development, revenue projections, labor management, inventory control, and expense management. Routinely evaluates profit and loss statements, cost of goods sold (COGS), cost of labor (COL), sales trends, and key performance indicators. Identifies opportunities to increase revenue, improve profitability, optimize resources, and implement corrective actions to achieve established financial objectives.

Directly or through authorized subordinate supervisors, manages assigned personnel, including staffing, scheduling, performance evaluations, training, and professional development. Establishes clear performance expectations, promotes accountability, and fosters a positive, customer-focused workplace culture. Evaluates staffing requirements and labor productivity to ensure operational efficiency while maintaining appropriate service levels.

Oversees the planning, coordination, and execution of catering services, military functions, formal banquets, special events, and entertainment programs. Works closely with customers, installation leadership, and internal stakeholders to ensure successful event execution, appropriate resource allocation, and achievement of financial and service objectives.

Coordinates with the Corporate Chef and Food & Beverage leadership to implement approved menus, limited-time offerings (LTOs), promotional initiatives, and culinary programs. Evaluates menu performance, customer preferences, service efficiency, and operational requirements to ensure consistent execution, product quality, and financial sustainability.

Requirements

Conditions of employment

See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMENTS:

Minimum of four years of progressively responsible management experience in food and beverage, hospitality, restaurant, club, or catering operations. Experience managing multiple dining concepts or high-volume hospitality operations is highly desired.
Demonstrated experience in financial management, including budget development, profit and loss analysis, labor management, inventory control, and cost containment. Ability to analyze financial performance and implement strategies to improve profitability.
Comprehensive knowledge of food and beverage operations, including front-of-house and back-of-house coordination, customer service standards, purchasing, sanitation, and operational controls.
Proven ability to lead, supervise, train, and develop a diverse workforce. Demonstrated success in establishing performance expectations, promoting accountability, and building effective teams.
Experience planning, coordinating, and executing catered functions, banquets, special events, and entertainment programs is highly desired. Experience supporting military ceremonies and formal functions is preferred.
Demonstrated ability to identify revenue opportunities, implement promotional initiatives, introduce new concepts, and develop innovative approaches to improve business operations and customer satisfaction.
Strong interpersonal, verbal, and written communication skills, including the ability to establish effective working relationships with employees, customers, military leadership, and executive management.
Highly developed organizational, analytical, and problem-solving skills, including the ability to manage competing priorities, meet deadlines, and proactively address operational challenges.
Experience in hotel, resort, private club, military club, or commercial hospitality management is highly desired. Experience in conference and catering management or full-service restaurant operations is also highly desirable.
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, with the ability to prepare operational reports, analyze financial data, and present recommendations to leadership.
Must be able to accommodate a flexible work schedule, including weekends, holidays, evenings, and special events, based on operational requirements.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

*Resume that does not exceed 2 pages

**IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

• Stability of Federal Civilian Service

• People with passion for doing work that matters

• Quality of Work Life Balance

• Competitive Pay

• Comprehensive Benefit Packages

• Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Please Note: Due to character limitations in USAJOBS, the full Position Description may not display. Please refer to MCCS Careers for the complete Major Duties and additional details.

Social Security Card is required to be presented during the application process.

THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA.

All military and DoD civilian spouses are required to provide a copy of their sponsor¿s orders during the application process.

Agency contact information