COMPUTER ASSISTANT Job in Grand Forks AFB, ND

Vacancy No. 25-6OFSR963629 Department Air Mobility Command
Salary $20.00 to $20.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 8/25/2025 Close Date 8/29/2025
Job Link Apply Online Who may apply Public
Locations:
Grand Forks AFB, ND


Summary


About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 319th Force Support Squadron, Grand Forks AFB, ND. This is a regular full-time position.

This position includes a comprehensive benefits package. Benefits include Annual and Sick Leave, 401K, Retirement, Medical and Dental Insurance, etc.

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Incumbent assists computer specialists in the Data Processing Division, Systems and Programming Branch. Collects and consolidates input data and program documentation. Installs or modifies computer programs as appropriate. Identifies system requirements. Verifies required information is available, and places in operations for processing according to schedule. Reviews documentation and stages materials to allow for data and program dependencies. Ensures input data is current and annotates operator instructions to show multiple program runs. Enters jobs into priority queue according to simple or priority sequence, dependency sequence or by special priority indicator. Accepts priorities as indicated by users, or upgrades priorities on customer request if it does not interfere with established production or existing priorities. Monitors programs in progress through terminal inquiry or system printer status. Advises users of current status of job, estimates time of completion, or advises of processing problems such as conflicts of priority, equipment or power failure and similar conditions. Responds to operator notification of processing problems. Reviews instructions and program specifications and corrects problems. Advises operator of restart or rerun instructions, adjusting priority if necessary. Reviews instructions and stages test runs under varying priority and control conditions. Spot checks program to determine that it is properly formatted, and that the quantity and print quality are as required. Notifies users of completed high priority work. Develops schedules for 1-3 day periods to include recurring jobs, established and ad hoc priorities, special and test requirements and system maintenance time. Installs software and installs and repairs hardware and peripherals. Reviews system status reports, prior schedules and flow charts. Identifies computer time required for each job; the availability of input data; and program dependencies. Ensures input media and computer systems are matched. Reviews computer components for correct use, input identification and the presence of special controls. Adds, changes or removes components as required from a specified, limited number that control processing variables. Adjusts established schedules due to late receipt of requests, program changes, new priorities, late or nonreceipt of input, or machine failure. Coordinates with users to clarify instructions, obtain missing data, explain processing delays, discuss priority adjustment options, discuss alternative processing methods and anticipated time of program completion. Coordinates with computer operators to determine system status, to correct minor set-up and control errors and to determine status of previously installed programs. Compiles statistics on the number, kinds and elapsed processing time of computer usage. Identifies equipment and forwards summaries to accounting section to be used for purchasing purposes. Reviews information from the operating system reports to determine reasons for compliance or non-compliance with Payment Card Industry standards. Identifies trends in peak and slack processing periods and similar information that can impact on future scheduling or advice to users. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12789239

Requirements

Conditions of Employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • The incumbent is subject to random testing for drug use.
  • This position requires the incumbent to obtain and maintain a valid drivers license.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/29/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Knowledge of production processing procedures and flow, and knowledge of computer equipment utilization options for processing each assigned program. Knowledge of program documentation, terms and usage of system control language and run-sheet instructions in order to interpret repetitive and one time processing requests. Practical understanding of organization policies and procedures controlling the assignment of processing priorities to accommodate customer requests or to refer conflicting priorities to specialists for resolution. Familiarity of recurring and production workload requirements and the distribution of processing among the available systems in order to assure that demand and test requirements are properly inserted within available capacity and time availability. Must possess a valid driver's license. Must have the ability to operate a motor vehicle in a safe manner. Must be able to satisfactorily complete- National-Agency Check W/Inquires (NACI) requirements. This is a drug testing designated position. The incumbent is subject to random testing for drug use.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Individual must fully meet qualification/eligibility/background requirements for this position.

  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 08/29/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Grand Forks NAF HR Office
Address
Grand Forks Resource Management Flight
319 FSS/FSCN
226 Steen Blvd, Bldg 101
Grand Forks AFB, ND 58205-6631
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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