COMPUTER TECH NF3* Job in Havelock, NC

Vacancy No. 71994 Department U.S. Marine Corps
Salary $18.95 to $18.95 Grade 03 to 03
Perm/Temp Permanent FT/PT Full-time
Open Date 2/24/2025 Close Date 3/3/2025
Job Link Apply Online Who may apply Public
Locations:
Havelock, NC


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

MAJOR DUTIES: 
Provides technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components. (i.e.,Master Incident Management Plan)

Performs a variety of direct user support tasks such as installing computer hardware and communication devices and software programs on new or ready for use computer equipment to ensure system is functional and meets end-user¿s requirements.  Performs system and application software upgrades.  Participates with supervisor to diagnose and correct errors in logic and coding and to ensure prescribed systems standards and procedures are used.  Documents maintenance of network.  Reviews directives pertaining to assigned information system. Assists supervisor in updating internal data collection process.

Assists supervisor in application reviews of MCCS operations, including field assessment studies on ADP issues directed by Personal and Family Readiness Division.  On assigned portions of projects, conducts preliminary analysis and assembles data for use in recommending modifications to ensure responsive product results.  Assists in implementing system security measures to safeguard information in system files against accident or unauthorized modification, destruction, or disclosure.

Performs first echelon assistance to end-users requiring ADP assistance in resolving difficulties through on-site troubleshooting (i.e., personal skills/experience, diagnostics of utilities applications, hardware modification, repair etc.).  Trains end-users on newly installed software programs with responsibility for establishing training schedule, disseminating training information to activity coordinators, training, and other ADP counterparts.  Assists with network related requirements, specifications, and implementation to include basic network operations/installation/set-up, and troubleshooting.  Installs and tests network software and hardware on server to ensure system is functional and meets end-user¿s performance requirements.  Monitors operability of network resources (file service, print service, e-mail, bridges, etc.).

This position has been designated as a Cyberspace Workforce position in the DoD Cyber Workforce Framework (DCWF) work role as identified above and, as a condition of employment, the incumbent of the position is required to obtain and maintain qualification in accordance with DoDM 8140.03 Cyber Workforce Qualification and Management Program, February 15, 2023 and supporting Department of Navy policies.

This designation requires the incumbent to: 1. Obtain the foundational qualification within nine months and the residential qualification within 12 months of appointment and maintain those credentials as described in DoDM 8140.03 for DCWF work role(s) and proficiency level(s) as documented on this coding sheet. For more information, please review DoDM 8140.03 and supporting DON policies.

Participate in continuous professional development program as described in DoDM 8140.03. An annual 20 hour minimum of Cyber Workforce related continuous professional development must be documented and completed in a current individual development plan signed by both the employee and supervisor. Continuous professional development begins in the fiscal year after the employee has obtained both foundational and residential qualification requirements.

Acknowledge responsibilities in writing via command designation letter.

Failure to meet a condition of employment may result in disciplinary and/or adverse action up to removal from federal service.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.
 

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

A minimum of three years progressive technical experience which demonstrates working knowledge of PC, mini-digital, and/or LAN operating systems; broad knowledge of data sources, data flow, and system interactions; knowledge of established hardware and software testing methods, and experience with various types of wiring and connectivity standards.  Ability to communicate orally and in writing.  This is a white-collar position where occasional lifting up to 20 lbs may be required.

Due to the nature of work in this position, the incumbent may serve in an ¿on call¿ duty status outside of normal work hours that includes:  remaining in a reasonable call back radius, carrying a cell phone or pager, or regularly checking email to respond to emergencies; remaining in a state of readiness to perform work with limitations on pursuing outside leisure activities, and/or reporting to a designated post of duty to be ready to or to perform work.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
           *Education/certification certificate(s), if applicable.
           *If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

SPOUSE PREFERENCE: FOR ELIGIBLE POSITIONS, UPLOAD THE SPOUSE PREFERENCE FORM BELOW AND MILITARY ORDERS UNDER "MY ACTIVITIES" IN THE MCCS CIVILIAN CAREERS USER ACCOUNT.

During the online application process, spouses must upload the following completed documents:

  • Spouse-Preference
  • Permanent Change of Station Orders (PCS)
  • A copy of the Marriage License, unless the spouse is named on the PCS Orders 

BEFORE YOU PRESS ¿SUBMIT APPLICATION¿ BE SURE ALL REQUESTED DOCUMENTS ARE ATTACHED

https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=71994&PostingSeq=1/careers_assets/assets/forms/Spouse-Preference.pdf

All applications must be submitted online via the MCCS Careers website:

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Agency contact information

CHERRY POINT MCCS
Address
CHERRY POINT MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN PERSONNEL OFFICER
CHERRY POINT, NC 285335003
USA

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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