CUSTODIAL WORKER A03

Department of the Navy

U.S. Marine Corps

MARINE CORPS HOSPITALITY SVCS

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

Responsible for a variety of custodial and housekeeping support duties requiring moderate to heavy physical effort. Maintains the cleanliness, sanitation, appearance, and security of assigned hotel facilities, including public areas, guest common areas, administrative offices, meeting rooms. Fitness centers, restrooms, and back-of-house spaces. Cleans and sanitizes restrooms using proper cleaning agents and disinfectants for wash basins, ceramic tile surfaces, mirrors, toilets, urinals, sinks, and fixtures. Replenishes soap, paper towels, toilet tissue, and other restroom supplies daily. Dusts walls, furniture, shelves, fixtures, decorative items, and cleans countertops, tables, and other surfaces. Sweeps, vacuums, mops, waxes, buffs, and maintains floors and carpets.

Completes housekeeping duties as needed, including cleaning and preparing guest rooms, changing linens, making beds, replenishing guest room amenities, vacuuming guest rooms and corridors, and ensuring rooms meet hotel cleanliness standards. Assists with laundry operations on an as needed basis, including washing, drying, sorting, folding, stocking, and delivering linens to support hotel operations and maintain adequate inventory levels. May assist with rearranging furniture, tables, and chairs and may perform minor maintenance duties such as replacing light bulbs.

Maintains a clean, safe, and sanitary environment for guests, visitors, and staff. Follows established cleaning schedules, procedures, and safety standards. Works independently or as part of a team to ensure assigned areas meet cleanliness and operational standards.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Requirements

Conditions of employment

See Duties and Qualifications

EVALUATIONS:

Qualifications

SKILLS AND KNOWLEDGE: Must have the ability to follow oral and written instructions. Must possess knowledge of custodial cleaning methods, materials, and equipment. Must have the ability to safely operate powered custodial equipment such as vacuums, floor scrubbers, carpet extractors, and floor buffers. Must be able to identify hazardous materials and properly handle chemical cleaning compounds and solutions. Knowledge of hotel housekeeping procedures, laundry operations, and basic building maintenance practices is desirable.

RESPONSIBILILTY: Works under specific oral and written instructions. Responsible for exercising care in the use and maintenance of tools, supplies, and equipment. Completes routine duties involving established procedures independently and reports unusual situations to the supervisor.

PHYSICAL EFFORT: Exerts moderate to heavy physical effort while operating equipment, moving furniture, handling laundry, and performing cleaning duties. Prolonged standing, walking, bending, stooping, kneeling, climbing ladders, and working in awkward positions are required. Lifts, carries, pushes, and pulls supplies, equipment, linens, and materials. Lifts and carries objects up to 45 pounds independently and objects over 45 pounds with assistance.

WORKING CONDITIONS: Work is performed indoors or outdoors in hotel facilities with adequate heat, light, and ventilation. Exposed to cleaning chemicals, laundry detergents, dust, dirt, moisture, disagreeable odors, and varying noise levels. Exposed to minor injuries. May be required to work weekends, holidays, and during special events based on operational requirements.

Additional information

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

• Stability of Federal Civilian Service

• People with passion for doing work that matters

• Quality of Work Life Balance

• Competitive Pay

• Comprehensive Benefit Packages

• Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=78289&PostingSeq=1. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Please include the below list of required documents with your application:

Education/certification certificate(s), if applicable.
If prior military, DD214 Member Copy.
If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.

Note: For positions that require a degree, certification, and/or specific education requirements (e.g., a minimum number of credit hours toward a degree), applicants must submit supporting documentation (e.g., transcripts, diplomas, certifications) at the time of application. Applications that do not include the required documentation may be determined ineligible, as minimum qualifications cannot be verified.

If you are using an employment preference, please ensure your application includes the correct required documents to verify eligibility:

Military Spouses

Copy of the sponsor PCS orders identifying a dependents-authorized move and reporting date to the new duty location.
Copy of marriage license or military dependent ID if dependent name is not listed on PCS orders. In order to qualify, date of marriage or military dependent ID must be prior to reporting date listed on PCS orders.
For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility.

Veterans

Copy of DD214 citing general or honorable discharge.

Persons with Disabilities

Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits.

Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.

Agency contact information