CYP Child and Youth Program Direct Care Supervisor

Supervisory duties comprise 25% of incumbent's time and include but are not limited to:

• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff.
• Participates in section staffing decisions.
• Ensures staff receives proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
• Supports Commander, Navy Installations Command's (CNIC) Equal Employment. Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.

General duties comprise 75% of incumbent's time and include but are not limited to:

Personnel Management

• Supervises an assigned team of direct care professionals and volunteers.
• Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers.
• Supports and carries out all established Equal Employment Opportunity (EEO) objectives and policies in matters of personnel management and communicates support of these policies.
• Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance.
• Coordinates with Training and Curriculum Specialists and confirms intended learning outcomes are applied and reassessed as applicable to refine individual competency and promote mastery of new skill(s).
• Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary.
• Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes.

Program Operations

• Build and adjust shifts to maintain exact staff-to-child ratios, integrate training time, and manage leave requests.
• Modify daily schedules for emergent needs and clarify staff assignments in real time.
• Route classroom changes to the operations clerk to ensure accurate updates for billing, utilization, and recordkeeping.
• Validate opening and closing protocols, assuming complete responsibility as the directed Manager on Duty.
• Maintain adequate programming supplies and align material availability with planned lesson activities.
• Apprise the Director regularly regarding staffing levels to ensure optimal classroom management.
• Develop and analyze surveys to gather staff and patron feedback for future program improvements

Program Management

• Oversee developmentally appropriate SAC and CDC programs, coordinate field trips, and manage supplies.
• Conduct routine safety sweeps and quality assurance audits on classroom logs and attendance reports.
• Guide staff on Inclusion Support Plans, custom behavior strategies, and specialized tracking.
• Monitor compliance with physician instructions, dietary limits, and parent-directed medication steps.
• Train direct care staff, assist with single-ratio classrooms, and offer hands-on medical administration backup.

Management Operations

• Ensures facility, program, and activity security through impromptu and routine safety checks to include classroom playground access/egress points, as well as scrutiny of indoor/outdoor inspections. Submits repair requests for assigned classrooms/activity areas and ensures temporary mitigations when necessary.
• Ensures assigned areas are clean (if applicable sanitized), clear of clutter, and well maintained.
• Reports lapses in cleaning contract to Director or Assistant Director for action.

Communication

• Initiates professional communication and briefs parents, CYP team members, contractors, installation leadership, and partners (e.g., Kids Included Together).
• Collaborates with CYP leaders, Training & Curriculum Specialists (T&Cs), and school liaisons to transition children smoothly as they age.
• Actively addresses and resolves concerns involving parents, volunteers, or staff.
• Conducts parent orientations, facilitates conferences, and assists in establishing the Parent Involvement Board (PIB).

Compliance

• Implements and enforces Department of the Navy (DON) and DoD CYP policies regarding health, fire, safety, and facility standards.
• Supports DoD certification/accreditation, reviews and submits accident reports, and serves as a mandatory reporter for suspected child abuse or neglect.
• Oversees core CYP programming, manages child records, and ensures compliance with the USDA Child and Adult Care Food Program (CACFP).

Conditions of employment

• Position is subject to special inoculation and immunization requirements as a condition of employment for working with children.
• Undergo pre-employment and random drug testing. A positive drug test, or failure to submit for testing, is a basis for removal from this position.
• Must satisfactorily obtain or complete required training certificates and maintain certifications or credentials required by federal, state or National Accreditation institutions utilized as part of DOD’s Child and Youth Programs.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements including successful completion of background investigation.
• In accordance with DoDI 6060.2, must be at least 18 years of age with a high school diploma or equivalent.
• May be required to obtain and maintain a valid driver's license, transport children, and/or attend field trips.

Qualifications

• Knowledge of regulations, policies, and standards applicable to the CYP.
• Knowledge of developmentally appropriate programming designed to meet the physical, emotional, social, and cognitive needs of children and youth from 6 weeks to 18 years of age.
• Knowledge of child and youth development principles, practices, and techniques.
• Knowledge of Federal and State laws governing the detection, prevention, and reporting of child abuse and/or neglect.
• Knowledge of leading a team and understanding motivation and learning styles of individuals and groups in a CYP environment.
• Skill in program planning, organizing, and employee scheduling.
• Skill to provide leadership, mentoring, coaching to develop and lead teams in collaborative environments.
• Skills to conduct informal and formal assessments of children to inform decisions about the children, to improve teaching practices and activity planning, and to drive program improvement.
• Skill to conduct and document observations of CYP direct care staff to determine progression and provide feedback and follow up.
• Ability to support and consistently reinforce developmental training of CYP direct care staff, providing ongoing guidance on the range of principles, practices, and techniques to ensure safe, healthy, and appropriate classroom/activity area operations, including recognition and identification of childhood illnesses and child abuse, etc.
• Ability to conduct and review program evaluations of classroom and activity areas, identifying areas that need improvement, and establishing and implementing corrective action plans to address deficiencies.
• Ability to communicate effectively in English, both orally and in writing in order to communicate with CYP team and customers, prepare reports and plans, and document observations. Possesses strong interpersonal skills with children, youth, and adults.
• Ability to identify and respond to emergency situations including evacuations, child illness, and physical and emotional needs.
• Ability to maintain records and reports.
• Ability to safeguard and account for monies and equipment.
• Ability to supervise others.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.

The following documents are required at the time of application:

• Resume
• Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
• If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Note: When submitting transcripts for an associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free, and applicants are responsible for the cost of the selected service.

Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.

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