CYS Outreach Manager (Army Operated Services), NF-05 Job in Fort Sam Houston, TX

Vacancy No. NENAFCC2512669036 Department Army Installation Management Command
Salary $105,000.00 to $132,300.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 1/15/2025 Close Date 1/31/2025
Job Link Apply Online Who may apply Public
Locations:
Fort Sam Houston, TX


Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.

Duties

Serves as HODA Program Manager and primary subject matter expert for Army CYS Outreach Services (OS) Program. Develops and revises regulatory and policy directives, plans, and operational materials for Army-wide implementation of OS programs and assigned areas, e.g., CYS Deployment Support Services, Parent Liaison Services, Community Partnerships, Army Community Service and Chaplain Liaison. Provides technical assistance, policy interpretation and consultation through guidance materials, training workshops, on-site visits, inspections and verbal and written communication. Represents the Army on Garrison Outreach Services and other related CYS issues, e.g., fees, Central Enrollment Registration, Special Needs Resource Team. Conducts / coordinates Army CYS marketing plan, needs assessment, and patron surveys and analyzes results. Collaborates with CYS technology/web site committee information/materials for the internal and external CYS webpages. Serves as a member of the Army Child and Youth Evaluation Team to assess installation program effectiveness and compliance with Public Laws, DoD Instructions, and Army policies. Develops contract specifications for program materials and serves as government contract representative for multiple ongoing contracts. Prepares information papers, reports, surveys, and briefings for Army staff, DoD, Region, and installation as required. Functions as project officer for designated CYS initiatives. Functions as Team Leader/Program Advisor for Garrison OS counterparts at Region/installation level.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position to include a T1
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

1. Successful completion of a 4 year course of study in an accredited college or university leading to a degree with a major course of study in early childhood development / youth development / family studies / education / or closely related field.

2. Or, a combination of education and experience--courses equivalent to a major in a field (24 hours) appropriate to the position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described above.

3. In addition, candidate must possess:
1. At least 36 months working in child and/or youth programs in military and/or private sector child and youth programs/systems.
2. Knowledge of military lifestyle and ability to work with diverse community groups.
3. The ability to plan and organize work, analyze problems to identify significant factors, gather pertinent data and recognize solutions.
4. Ability to communicate effectively orally and in writing in English.

Education

All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is authorized based upon eligibility and a determination that a PCS move is in the Government interest.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Telework is not guaranteed, however you may be eligible based on current agency policy.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Required Documents

The following documents must be submitted with your application:

  • Resume


Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action


Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.

The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.

Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2512669036. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.

It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

Agency contact information

Yvette Miller
Address
CC-NAF-W6BD20 IMCOM FMWR HQ
DO NOT MAIL
Fort Sam Houston, TX 78234
US
Learn more about this agency

Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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