Duties
Serves as an IMCOM Child & Youth Services (CYS) Directorate Technology Specialist with responsibility for improving and supporting
directorate/garrison CYS Technology programs and initiatives ensuring technology is integrated into all aspects of CYS operations.
Serves as the CYS point of contact for business applications and management tools to include the Child & Youth Management System (CYMS), Child & Youth Enterprise Reporting Tool (CYERT) and CYS Annual Reports. Applies professional knowledge to oversee and support implementation of CYMS upgrades and new releases by coordinating schedules of contractors and Garrison staff, and ensuring attendance at refresher trainings. Maintains a clear understanding of the implementation status of CYMS and the financial climate for each Garrison. Provides coordination on Directorate and CYS initiatives/concerns.
Provides and facilitates comprehensive technical support to IMCOM Directorate CYS leadership and staff on the application and utilization of technology resources to support CYS programming. This includes training and support for office automation reporting and management tools, advice and guidance on purchase of technology resources, and support to CYS facility construction and/or remodeling projects impacting technology requirements.
Works with Garrison CYS Functional Technology Specialists to support an integrated, comprehensive CYS Technology Program to include non-formal educational programming. Provides support to Garrison staff in establishing, operating, upgrading, and maintaining Garrison CYS Youth Technology Labs to include hardware/software. Links Garrison staff to partner organization resources such as 4-H/Cooperative Extension; Children, Youth and Families Research and Education Network (CYFERnet); and Boys & Girls Clubs of America.
Develops and implements Army-wide training in coordination with HQ IMCOM CYS staff. Assists the College of Installation Management with CYS course content and instruction. Provides on-site training to Garrison staff during technical assistance visits.
Develops special projects and initiatives in coordination with HQ IMCOM CYS Program Managers. Keeps abreast of current trends in program areas through research and professional training opportunities.
Requirements
Conditions of employment
- Direct Deposit and Social Security Card are required upon appointment
- Meet T1 qualification/eligibility/background requirements for this position
- Satisfactory completion of employment verification (E-Verify) check
- One year probationary period may be required
- A valid passport may be required for overseas travel
- Must possess or be able to obtain and maintain a valid driver's license
Qualifications
RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
1. Experience providing business applications and technology support to child and youth programs according to deadlines, policies, and budget.
2. Experience in providing formal or non-formal educational technology programming for children and youth.
3. Experience coordinating with teams and third-party entities (e.g., contractors) in the delivery, maintenance, and upgrade of IT systems and/or applications software.
4. Experience in developing and providing IT training to adults at varying levels of proficiency.
5. Demonstrated experience or in-depth knowledge of internet safety standards and the use of tools to filter content/restrict access.
6. Demonstrated ability to develop and present formal briefings, information papers, and slide presentations.
7. Demonstrated proficiency in Microsoft Office software, such as Word, Excel, and Power Point.
Highly qualified candidates will possess:
1. Experience in the use of business software utilized for childcare operations, such as Child & Youth Management System (CYMS), Child & Youth Enterprise Reporting Tool (CYERT) and CYS Annual Reports.
2. Experience in working with partner organizations (i.e., Boys and Girls Clubs of America; 4-H) to support an integrated, comprehensive, educational technology program.
All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Within the last five years, possess at least three years of work experience as a CYS Coordinator, CYS Program Operations Specialist, CYS Administrator, Functional Technology Specialist -OR- two years of experience in ID CYS or HQ, IMCOM G9 CYS
Possess strong organizational skills and attention to detail, potential to manage multiple concurrent projects effectively
Possess a general knowledge of MWR Programs, specifically in CYS Programs
Possess experience in integrating technology throughout Child and Youth Programs
Education
Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Additional information
- A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
- Payment of Permanent Change of Station (PCS) costs is authorized based upon eligibility and a determination that a PCS move is in the Government interest.
- Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
- The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
- Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
- It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Discover Your Path to Success!
- Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out.
- Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.
- Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the link below.
Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your Application Matters: How We Will Review It
We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
- Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
- We will consider your responses to our application questionnaire.
- If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.
Understanding Eligibilities: What You Can Claim When Applying
When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities:
- NAF Priority Consideration 1 Business Based Action (BBA)
- NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
- NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)
Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the
Who Gets Initial Consideration (Selection Preferences) and the
What Other Considerations are Available sections of our Applicant Information Kit.
Required Documents
About Your Resume:
- Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
- Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
- (https://help.usajobs.gov/faq/application/documents/resume/page-limit)
- Please do not include photographs, personal images or other inappropriate content in your application materials.
Expedite Your Hiring
- To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.
Required Documents
Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Other Accepted Documents
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
- Other Document not Listed
- Performance Appraisal
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.