Case Administrator / ECRO Job in New Orleans, LA

Vacancy No. USBC-EDLA #26-01 Department U.S. Courts
Salary $44,701.00 to $80,265.00 Grade 24 to 25
Perm/Temp Permanent FT/PT Full-time
Open Date 1/12/2026 Close Date 3/31/2026
Job Link Apply Online Who may apply Public
Locations:
New Orleans, LA


Summary

The United States Bankruptcy Court for the Eastern District of Louisiana is accepting applications for the position of full-time Case Administrator/Electronic Court Recording Operator (ECRO) in New Orleans, Louisiana.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

The incumbent manages the progression of bankruptcy cases and related proceedings from case opening to final disposition. The incumbent is fully proficient in administration and maintenance of the official case records. The incumbent performs quality control and docketing, monitors the completion of the required procedural steps, and performs the necessary noticing, administrative, and clerical tasks. The Case Administrator prepares case documents for appeal, reviews filed documents to determine conformity, takes appropriate action, and ensures that all orders and automated entries are appropriately and accurately docketed. As Electronic Recorder Operator (ECRO) this individual regularly ensures proper recording proceedings.

DUTIES AND RESPONSIBILITIES:

  • Provide information, forms, and electronic case filing (ECF) instruction to external customers. Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Balance cash drawer at the end of the day.
  • Process new case files. Verify the statistical opening information in the court's automated system for accurately reporting cases to the Administrative Office. Ensure event codes are entered accurately.
  • Manage bankruptcy cases to ensure timely progression from case opening to final disposition.
  • Review, identify, and research the accuracy, timeliness, and quality of data entered into the case record.
  • Prepare and analyze required reports to ensure that all case files and related information are accessible and adhere to quality assurance standards.
  • Make corrections to the case record to comply with local and national procedures.
  • Process notices of appeal and appeal-related documents.
  • Run miscellaneous daily reports and examine cases on a regular basis for discharge and closing, ensuring that required documents are filed and all procedures completed (check for pending motions, fees due, pending deadlines, and hearings). Ensure compliance with local rules and procedures.
  • Perform Electronic Court Recording (ECRO) duties for court proceedings, including setting up and trouble-shooting courtroom technology equipment and software. Attend court sessions and conferences. Annotate accurate log notes during proceedings and monitor courtroom technology to ensure proper recording.
  • Communicate effectively with customers and external filers and assist attorneys and the public with questions regarding bankruptcy procedures, status of cases and dates and locations of hearings.
  • Prepare and ship records to or retrieves records from the appropriate Federal Records Center.
  • Scan, copy, files, pick-up, sort, and process incoming mail. Receive and stamp incoming documents.
  • Create copies of documents or other court forms for court personnel, attorneys, and other requesters. Certify court documents.
  • Provide backup coverage for team members and other departments as required.
  • Perform all other duties as assigned.


Requirements

Conditions of employment

  • The United States Bankruptcy Court requires employees to adhere to a Code of Conduct and business dress code which is available upon request.
  • The Federal Financial Reform Act requires direct deposit of federal wages for Court employees.
  • Hiring of the successful applicant will be contingent upon the satisfactory completion of a background check.
  • Applicants must be a U.S. citizen or eligible to work in the United States.

Qualifications

MINIMUM QUALIFICATIONS:

  • Applicants must possess a high school diploma or equivalent.
  • The successful applicant must have two years of general experience, defined as: progressively responsible clerical or administrative experience, such as that obtained in law firms, legal offices, financial institutions, educational facilities, social service organizations, insurance companies, real estate and title offices, corporate headquarters or human resources/payroll operations. Experience working in web-based environments; and data entry skills involving the use of automation and specialized terminology.
  • The successful applicant must be able to demonstrate that he or she can apply a body of rules, regulations, directives, or laws to a given scenario, and he or she must have the ability to apply concepts to determine the appropriate action to be taken.
  • The successful applicant must have excellent computer skills with a demonstrated history of accuracy and quality assurance, and he or she must possess excellent proofreading skills and attention to detail.
  • Because this position involves communication by phone, by email, and in person with the public, chambers staff, and other court users, the successful applicant must possess exceptional verbal and written communication skills.
  • The successful applicant must be self-motivated and dependable; possess excellent organizational, interpersonal, team building, and analytical skills; possess tact, good judgment, and initiative; be able to process a high volume of documents and prioritize and complete multiple tasks on a daily basis; work harmoniously in a team environment to meet the court's needs; and maintain a professional appearance and demeanor.

PREFERRED QUALIFICATIONS:
  • A bachelor's degree from an accredited college or university and/or completion of a paralegal certificate is highly preferred; prior experience with a federal or state court and/or familiarity with electronic case filing, especially the court's automated system, is highly desirable.

Education

Applicants must possess a high school diploma or equivalent.

Additional information

  • All Clerks Office employees are excepted service appointments and as such are "at will" employees that can be terminated with or without cause by the Court at any time and are also subject to continued funding.
  • Detailed vacancy announcement may be accessed at 26-01 Case Administrator.
  • Open until filled; preference given to applications received by January 30, 2026.
  • Due to the volume of applications, the Court will only communicate with those individuals who will be interviewed.
  • The U.S. Bankruptcy Court provides reasonable accommodations to applicants with disabilities.
  • Applicants are advised that false statements or omission of information on any application materials or the inability to meet the aforementioned conditions may be grounds for non- selection, withdrawal of an offer of employment, or dismissal after being employed.
  • The Court is not authorized to reimburse candidates for travel in connection with an interview or to pay relocation expenses to the successful candidate.
The Court is an equal opportunity employer which encourages minority applicants.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Pay is only part of the generous total compensation package you will receive while working for the federal Judiciary. We offer employees a diverse group of benefit programs and family friendly flexibilities to meet the needs of you and your family. Benefits include:

  • Participation in the Federal Employees Retirement System (FERS) and Thrift Savings Plan (similar to a 401K plan with employer matching contributions)
  • Federal Employees Health Benefits
  • Federal Employee Group Life Insurance
  • Federal Employees Dental and Vision Programs
  • Flexible Benefits Program
  • Long Term Care Insurance
  • Eleven (11) paid holidays in addition to paid vacation and sick leave.
  • Some telework may be available depending on the court's needs.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resumé and supporting documentation will be subject to evaluation and verification. Applicants selected for interviews must travel or relocate at their own expense.

Required Documents

  1. Cover Letter
  2. Current and Detailed Resumé
  3. Three (3) Professional References
  4. Completed Form AO-78, Application for Judicial Branch Federal Employment
Please see 'How to Apply' section for more details.

How to Apply

To be assured consideration for this position, qualified applicants must submit a complete application packet that includes:

  • A cover letter that refers to the vacancy announcement number and addresses your qualifications and relevant experience;
  • A current and detailed resumé;
  • The names and current contact information for three professional references; and
  • Form AO78, Application for Judicial Branch Federal Employment. Applicants are required to answer background questions 19, 20, and 21 on the AO78 application form.

All application documents should be combined into one PDF document and emailed to: HR@laeb.uscourts.gov. Include the announcement number and position title (#26-01 Case Administrator/ECRO) in the email subject line.

Open until filled; preference given to applications received by January 30, 2026.

THE UNITED STATES BANKRUPTCY COURT IS AN EQUAL OPPORTUNITY EMPLOYER

Agency contact information

Human Resources
Email
HR@laeb.uscourts.gov
Address
US Bankruptcy Court, Eastern District of Louisiana
500 Poydras Street
RM B-601
New Orleans, LA 70130
US

Next steps

  • Due to the volume of applications received, the U.S. Bankruptcy Court will only communicate with those individuals who will be tested or interviewed for the position.
  • Only qualified applicants will be considered.
  • The position will be open until filled and may be closed without further notice.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.