Case Management Specialist (Air Force-FMS) Job in Amman, Jordan

Vacancy No. DSCS-25-12752576-MP Department Defense Security Cooperation Agency
Salary $75,706.00 to $98,422.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 7/3/2025 Close Date 7/13/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Amman, Jordan


Summary

Defense Security Cooperation Service is recruiting for two Case Management Specialists (Air Force-Foreign Military Sales) and four Case Management Specialists (Army-Foreign Military Sales). This is a Security Cooperation (SC) position due to the nature of the position's duties and responsibilities.

Duties

As a Case Management Specialist (Air Force-FMS) you will be responsible for the following duties:

  • Serve as an Air Force or Army Foreign Military Sales (FMS) Case Manager for assigned Air Force or Army combat system platforms.
  • Serve as the liaison with foreign government personnel and key personnel within the Security Assistance community involved in the Air Force or Army Security Assistance program in Iraq.
  • Oversee procurement planning/actions, contract management, requisitioning, and program management for all for assigned combat system platforms.
  • Serve as advisor to the Office of Security Cooperation (OSC)-I Chief, Air Force/Navy Director or Army/Special Missions Director and to the partner nation regarding issues pertaining to potential Security Cooperation/Security Assistance programs.
  • Direct the development and preparation of briefing materials, trip books, readaheads, issue papers, action and information memoranda and other documents required by OSC-I Chief, Air Force/Navy Director or Army/Special Missions Director, Implementing Agencies, DSCA, DOD, and Department of Air Force (DAF) or U.S. Department of Army (USDA) personnel for their meetings with senior U.S. and foreign government personnel and commercial representatives.

Requirements

Conditions of Employment

  • Must be a US citizen
  • Male born after 12-31-59 must be registered for Selective Service
  • Resume and supporting documents ( See: How to Apply)
  • Suitable for Federal employment determined by background investigation
  • May be required to successfully complete a probationary period
  • Subject to the 5 year foreign area limitation DODI 1400.25-V1230 72612
  • WORK SCHEDULE: Full Time
  • OVERTIME: Occasionally
  • TOUR OF DUTY: Flexible
  • RECRUITMENT INCENTIVES: Authorized
  • FINANCIAL DISCLOSURE: Required
  • TELEWORK ELIGIBILITY: This position is NOT telework eligible
  • COVID19: Please see, additional information.
  • Diplomatic Passports and Visas are required

Qualifications

You must have one year Specialized Experience equivalent to the GS-11 level in the Federal service (experience may have been gained in the private/military sector) giving the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position. Experience must be reflected in your resume.

Specialized experience required for this position is:
  • Assist in the procurement, logistics, and maintenance of Foreign Military Sales (FMS) to foreign partners for delivery of critical capabilities
  • Advise senior leadership of DoD regulations, rules, statutes, or policies pertaining to FMS or Security Assistance Programs (SAP).
  • Develop briefing materials to provide the status of FMS or SAP data to senior government leadership.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

Specifically you will be evaluated on the following competencies:
  • Administration and Management
  • Oral Communication
  • Partnering
  • Written Communication


INFORMATION FOR OVERSEAS: Initial Overseas tour of duty is 24- months, with an option to extend. This is an accompanied tour.

- Incumbent may be subject to the 5-year foreign area limitation according to the DoDI 1400.25-V1230, dated 26 July 2012.

- Applicants who are currently stationed overseas, must have enough time to meet the initial tour stated above.

Applicants who have returned from an overseas tour and have not been physically present in the United States (CONUS) or Non foreign area for 2 continuous years, may require a waiver. NOTE: If you have not completed 5 years overseas and return to a CONUS assignment, that time spent overseas counts towards the 5 year limitation, unless you have been in the States for at least 2 continuous years.
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- Medical Care: Access to care in a military treatment facility may not be available to civilian employees except on a space available basis. Consequently, host nation medical facilities may be the only care available. The availability and level of care at host nation medical facilities will vary by location.

- Applicants hired from the Continental United States (CONUS) are required to obtain Diplomatic Passports and Visas prior to departure to the overseas area.

- May be subjected to a variety of environmental conditions typical of the overseas areas in which traveling, to include the potential for exposure to acts of terrorism.

- Payment for travel and transportation expenses may be authorized. This includes government paid travel
transportation, shipment and temporary storage of household goods, and possibly other entitlements based
upon the JTR and agency policy. You may be required to sign a transportation agreement. Most civilian permanent change of station travel entitlements are taxable.

- For additional information on the tax impact, please visit:
https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction.html

The Following Allowances are authorized:
  • Home Leave: Must complete 24 months of continuous service overseas to use
  • TQSA-temporary lodging, meals, laundry/dry cleaning until permanent quarters are available. (if necessary)
  • FTA-Foreign Transfer Allowance (up to10 days allowed within the United States, temporary lodging based off home of record, if necessary)
  • Post Hardship Differential 20%
  • Embassy housing provided
  • Pay retention may be considered for applicants whose pay would be reduced if selected. Pay retention will NOT be offered as an incentive for employees moving between overseas positions.
  • The agency may not provide Pay retention to an employee who is reduced in grade or pay for personal cause or at the employee's request (therefore when voluntary applying for position that is CLG, Pay Retention is not authorized).
For more information on overseas allowances and benefits, please visit: https://aoprals.state.gov/

SELECTIVE SERVICE REQUIREMENT: For more information please visit https://www.sss.gov

Education

Incumbent must attain DoD Security Cooperation Workforce (SCW) Certification and complete related continuous learning requirements in accordance with the National Defense Authorization Act (NDAA) 2017, Title 10 United States Code, Section 384 and DoD Instruction 5132.15, "Implementation of the Security Cooperation Workforce Certification Program". Incumbent must complete DoD SCW Intermediate-level certification. Incumbent must complete Basic-level courses within one year and Intermediate-level courses within two years (3 years total).

Additional information

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Citizenship/Ordinarily Resident Status: Applicants must be U.S. citizens who are not considered Ordinarily Resident under the applicable Status of Forces Agreement (SOFA). An ordinarily resident is anyone who has lived in the host country longer than the allowed number of days without being a member of the forces assigned, civilian component or a family member of either the aforementioned or who has obtained a work permit for any duration. Ordinarily Resident restrictions apply and vary depending on the host nation.

COVID19 - To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 60 days. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the agency's telework policy.


Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

This announcement may be used to fill additional vacancies.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS):
To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire. The score you receive is a measure of the degree to which your background matches the competencies required. If, after this review, we determine that you inflated your qualifications and/or experience we can and will adjust your score to more accurately reflect your qualifications for this position. Please follow all instructions carefully as errors or omissions may affect your rating.

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).

Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED
1. Your resume:

  • Your resume may be submitted in any format. It must include your name and contact information and support the specialized experience described in this announcement.
  • For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e.," HRS per week and month/year" or "HRS per week and month/year to present").
  • For additional information see: What to include in your resume.

2. Veteran's Documents
  • If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents:
  • DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
If you are claiming Military Spouse and Family Member Preference, you must submit supporting documents with your application package. These documents must provide acceptable information to verify: you reside within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor, proof of military member's active duty status, and other documentation required by the vacancy announcement to which you are applying; and must meet all pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service. Documentation required: Marriage Certificate or License, Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable), Transcripts (if applicable). Additional documentation required if previously held a federal position: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 Information, and documentation of performance rating of record (dated within the last 12 months)

Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.

PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/FourthEstateRequiredSupportingDocumentation%2011-16-2020.pdf?ver=Lgkkn1HW9a8is7V2lyCS2Q%3d%3d

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must provide a complete Application Package as described in REQUIRED DOCUMENTS.

Click 'Apply Online' to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Applications must be received by the closing date of the announcement to receive consideration.

To review the status of an application through USAJOBS:
1. Log into your USAJOBS account
2. Click Application Status within your profile to expand your application
3. Locate the job announcement and click the more information link under the Status column for this position. You will be routed to Application Manager. The Details tab displays by default. The Details tab displays comprehensive information about the selected Application Package including: assessment(s) and the status, supporting documents and their status, correspondence sent to you by the hiring agency, and your application processing status.

Please review the General Application Information and Definitions at:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Résumé: If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible.

Agency contact information

DHRS (DoD) Overseas Team
Address
Defense Security Cooperation Agency
1851 S. Bell
Room 501
Arlington, VA 22240
US

Next steps

Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official.

All applicants reviewed and/or referred will receive a notification letter.

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

Citizenship/Ordinarily Resident Status: Applicants must be U.S. citizens who are not considered Ordinarily Resident under the applicable Status of Forces Agreement (SOFA). An ordinarily resident is anyone who has lived in the host country longer than the allowed number of days without being a member of the forces assigned, civilian component or a family member of either the aforementioned or who has obtained a work permit for any duration. Ordinarily Resident restrictions apply and vary depending on the host nation.

SELECTIVE SERVICE REQUIREMENT: For more information please visit https://www.sss.gov

For more information on overseas allowances and benefits, please visit:
https://aoprals.state.gov/Web920/

All applicants must meet qualifications and eligibility criteria by the of the announcement.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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