Case Management and Applications Specialist Job in Atlanta, GA

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

The incumbent also installs, configures, maintains, and supports centrally hosted Linux server operating systems as required for optimal product use and uninterrupted service. Provides training and other customer support to system users. The incumbent performs high-level information technology project management and provides routine updates to the Circuit Librarian and Clerk's Office management.

• Responsible for administration, operation, upgrade and support of the court's Case Management/Electronic Case Filing (CM/ECF) application. Ensures the accuracy and integrity of the database, dictionary tables and local modifications/enhancements. Makes recommendations to improve efficiencies. Trains local court staff on the case management system and serves as an informational resource for internal and external users.
• Performs routine maintenance operations and installs upgrades and hotfixes as directed. Ensures that changes are implemented with minimal disruption to the court.
• Develops system features to satisfy end user needs. Makes adaptations to a national system and inventories/tracks adaptations for future upgrades.
• Adapts software and documentation; performs testing; establishes operating procedures; and devises/enforces security for software and data.
• Identifies project risks and solutions, seeking appropriate approvals and security screening as applicable. Ensures new releases of system upgrades and changes are implemented efficiently and comprehensively.
• Tests databases, corrects errors, and makes modifications. Performs data backups and disaster recovery operations. Performs system startup and shutdown procedures; maintains control records.
• Provides user support, training, and problem resolution for systems-related problems. Specifies users and user access levels.
• Responds to help desk calls and e-mails and logs problems in a help desk ticketing system. Provides information and assistance to users on desktop applications. Assists with the creation of new user accounts, user rights management and providing end user training.
• Maintains and updates web applications outside the CM/ECF system to ensure optimal functionality, performance, and security compliance.
• Develops and maintains PowerApps solutions to support and streamline court operations and business processes.
• Performs other automation and application management related duties and helps meet Research and Information Center needs as assigned.

Requirements

Conditions of Employment

All offers of employment are provisional pending successful completion of a background check or investigation and a favorable employment suitability determination. Selectees to high-sensitive positions such as this must successfully complete a ten-year background investigation, and subsequent favorable suitability determination, and every five years thereafter will be subject to a re-investigation. All court employees are required to adhere to the Code of Conduct for Judicial Employees. Employees of the United States Circuit Court are considered "at-will" employees, and, as such, may be terminated with or without cause.

How You Will Be Evaluated

Required Documents

How to Apply

A cover letter addressed to Cheryl Vessels, Assistant Circuit Executive for Human Resources, and resume detailing background, experience, and qualifications should be emailed in one single PDF attachment to human_resources@ca11.uscourts.gov. Please indicate "Case Management and Applications Specialist" in the subject line. Preference given to applications received by July 04, 2025.

Next steps

An evaluation of your qualifications will be conducted. The most qualified candidates will be referred to the hiring manager for further consideration and possible interview. Due to the volume of applications received, only candidates selected to interview will be contacted.