Case Manager Job in Alexandria, VA

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

• Provide frontline customer service by answering and routing incoming phone calls and assisting customers at the public counter. Provide appropriate procedural information to litigants, the public, chambers, and clerk's office staff. Assist the public in the use of computerized databases.
• Receive, stamp and review incoming paper case-related documents to determine conformity with appropriate rules, practices, and court procedures. Examine all pleadings and accept those that conform to federal and local rules of practice. Check for prior or prohibited filing(s).
• Verify attorneys' authority to practice before the court. Serves as primary for pro hac vice applications. Accepts and processes attorney admission applications.
• Open civil cases in the Case Management/Electronic Case Files system (CM/ECF) upon receipt of initiating documents, such as complaints. Assign case numbers to new cases, randomly assign cases to judges, and prepare case files, by scanning, entering data, and uploading documents into CM/ECF. Route to appropriate case manager.
• Perform cashier duties. Collect appropriate fees and issue receipts. Secure funds in the cash register and balance cash drawer at the end of the day. Process credit card payments.
• Enter judgments into JIFMS financial system.
• Serve in a support role, including backup, by assisting the local interpreter coordinator with securing qualified interpreters for court hearings and trials. Provide outstanding customer service to the members of the interpreter community and builds a solid rapport with regularly utilized interpreters. Execute all associated functions associated with contracting interpreters and notify appropriate court staff when services are arranged.
• Sort, classify, and file case documents and records, including state court records. Retrieve, scan, and/or copy files for the public, court personnel, attorneys, and others. Certify court documents.
• Maintain the integrity of the filing system by monitoring proper access to sealed records. Ensure records maintained in secure areas meet audit guidelines, by updating and maintaining the sealed log in a timely manner.
• Prepare and ship records to the appropriate Federal Records Center and retrieve records from the center when required.
• Prepare FedEx and UPS shipments in a timely manner. Post outgoing mail. May scan mail and electronically deliver to other divisions. Operate postage and other equipment, such as the mail meter, and update the meter log, as needed.
• Utilize various computer programs, various electronic databases, and information systems to obtain case information to respond to inquiries, track the movement of files and records, generate bar labels, and perform word processing. Operate personal computer, mailing, copying, records, and scanning equipment.
• Perform other operational, administrative, or technical support duties as assigned.

Requirements

Conditions of Employment

• Employees must be United States citizens or eligible to work in the United States.
• Employees will be hired provisionally pending the results of a background investigation.
• Employees are required to adhere to the Code of Conduct for Judicial Employees.
• Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit.

Positions with the United States District Court Clerk's Office are Excepted Service appointments. Excepted service appointments are "At-Will" and can be terminated with or without cause by the Court.

The United States District Court for the Eastern District of Virginia is part of the judicial branch of the federal government. There are 94 U.S. District Courts in the country with at least one in every state and in all U.S. territories.

Virginia is bifurcated geographically and consists of two Districts - the Eastern District and the Western District. The Eastern District of Virginia has four divisions: Alexandria, Norfolk, Newport News, and Richmond. There are approximately 6.5 million residents within the Eastern District of Virginia's jurisdiction.

Federal courts hear cases involving the constitutionality of laws, disputes between states, and criminal cases originating from various federal agencies with law enforcement authority.

How You Will Be Evaluated

Required Documents

How to Apply

Priority review for applications received by June 23, 2025. Submit materials electronically to Jobbox2@vaed.uscourts.gov - Hard and faxed copies of applications will not be accepted. Incomplete applications will not be considered.

Next steps

Applicants who receive the highest ratings will be contacted for an interview. Other applicants will not be contacted.