Duties
- Provides customer service, greeting guests and assisting with questions.
- Takes orders and processes payment using POS. May be required to fill out proper paperwork needed for register and accountability.
- Prepares the restaurant with opening and closing procedures to include Sweeping, Mopping and cleaning tables.
- Prepares and makes coffee and tea beverages, stocks merchandise, pastries, and grab and go items. May unload food from delivery trucks and place in correct location.
- Serves food to diners in a professional, sanitary, service oriented and friendly manner.
- May clean dishes, equipment, and surfaces located in food service areas, to include disposing of trash
- Position involves prolonged standing, walking, reaching, stooping, pushing, pulling and bending. Frequent light to moderate lifting of objects weighing up to 20 pounds occurs routinely, sometimes up to 50 pounds. Uses assistance from other coworkers for moving objects weighing more than 20 pounds.
- Other Duties may include: Making a variety of fruit and vegetable salads, serving food in standard portions, preparing and making sandwiches, and other items that are on the restaurant menu, packing box lunches, and assisting with preparation and execution of catering events.
Requirements
Conditions of employment
- Must obtain and maintain a security clearance – requires 18 years of age
- Males born after December 31, 1959 must be registered for Selective Service
- Verification of employment eligibility in the United States is required
- Probationary period: Flexible employees are employed based on the needs of the business
- Must be able to understand and communicate in English
- Must complete an Occupational Health screening for this position
Qualifications
KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows:
** A detailed narrative for each KSA, demonstrating your qualifications and experience using specific examples, must be included in your application.
1. Incumbent must possess a minimum 3 months of customer service experience. Experience working in a Quick Service, Fast Food or Dine-in Restaurant is preferred.
2. Experience using a POS (Point of Sale) system or Cash Register. Cashier experience in a Quick Service, Fast Food or Dine-in Restaurant is preferred.
3. Multitasking experience to maintain strong customer service in a high-volume setting.
4. Experience operating in a professional, sanitary, service oriented, friendly manner.
Additional information
Failure to provide the required information may result in loss of consideration for the position and elimination from the selection process. Please be advised that applications received after Noon on the closing date listed above will not be considered.
Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of said requirements. Applicants may be required to provide proof of education, complete a pre-hire health screening, etc. All selections are contingent on obtaining satisfactory employment reference checks.
We are an E-Verify participant. Please be informed that applicants will be required to submit a federal government background check.
As a condition of employment, the selectee will be required to participate in direct deposit as specified in the negotiated agreement.
Occupants of this position must maintain the privacy of official work information and data, and demonstrate the highest level of ethical conduct.
DON is an EEO employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, or other non-merit factor.
Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case-by-case basis.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
ll applications and supporting documents will be reviewed to determine if they meet the hiring eligibility and KSA requirements listed in the announcement, and will be rated based on the information provided. Best qualified applicants will be referred to the hiring manager.
Required Documents
The below items are accepted and may be needed to support a claimed preference.
- Resume, Cover Letter
- Transcript and/or Diploma ~ Required for some positions
- If Claiming Veterans Preference ~ DD-214 page 4
- If Claiming Spousal Preference ~ Proof of Marriage and PCS Orders
- If Claiming ICTAP Eligibility ~ Reduction in Force (RIF) notice and SF50 or equivalent)
- Current or Former Federal Employee ~ SF50 or equivalent
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.