Summary
About the position: This position is located at the Officer's Club, Yokota AB Japan.
This is Intermittent (Flexible) position, 0-40 hours a week.
This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
- Performs customer service function by providing general information on club operations, services, special events, etc., to customers either in person or by phone.
- Assists customers with club card and cash transactions.
- Accepts and processes new membership applications, transfers of membership and out processes members.
- Accepts and records club card payments, makes routine changes to accounts such as change in address, addition of family members, billing cycle, and make routine inquiries at customer's request.
- Buys and sells yen using the proper daily yen exchange rate.
- Conducts harvests and fills slot machines and kiosks, reconciles cash counts with monitoring devices and completes applicable reports.
- Pays jackpots as required and reports malfunctions as necessary.
- Sets up and operates cash registers taking payments and making change for purchases during lunch periods or as otherwise assigned.
- Maintains petty cash account and prepares refund vouchers.
- Takes reservations and/or sells tickets for special events such as holiday meals, entertainment, programs such as Bingo Extravaganza, and other promotions.
- Processes pro rata sheets for special functions and accepts payments.
- Reconciles cash at end of shift, completes cashier reports, reviews and analyzes transactions to trace source of discrepancies and reports any shortages or overages and ensures all supporting documents, e.g., checks, charge card sales slips, guest checks, etc., are present.
- Maintains strict vigilance over daily transactions and notifies supervisor immediately of any suspicious occurrences, irregularities, or unusual requests.
- Performs surprise cash counts as directed. Answers telephone and directs calls to appropriate staff members. Performs other duties as assigned.
- Position is a position of trust.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12398809
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- The incumbent will work an irregular tour of duty to include days, nights, weekends, and holidays.
- The incumbent must be a U. S. Citizen or legal U. S. residents residing within the commuting area of Yokota AB.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date , 05/05/2024
The Area of Consideration for this vacancy announcement is US Citizens and legal US residents ?who are residing within the commuting area of Yokota AB, Japan. Legal US residents must possess a social security number. Must be able to provide documentation proving residence status overseas.
- Business Based Action
- Family Member Preference
- Military Spouse Preference
- Outside Applicant Veteran
- Spouse/Widow/Parent of Veteran
- Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
- Applicants must have cash handling experience which required the direct handling of cash and preparation of cash reconciliation report (beginning balance, amounts received and disbursed, numbers and types of transactions, ending balance).
- Must also have experience which required skill in making basic mathematical computations (addition, subtraction, multiplication and division) quickly and accurately and with attention to detail.
- Must have good command of the English language to include speaking, reading and writing.
- Must have a friendly and outgoing personality.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Required Documents
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/05/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
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