Summary

Serves as a Cashier (Host) in the Koko at Kalia Department of the Hale Koa Hotel.

This announcement is open to current Hale Koa Hotel employees only.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

Greets guests as they enter the restaurant, cafe, dining room, etc. and check for authorized identification. Escorts guests to table and provides menus. May make suggestions on menu items, answer questions and advises wait-help of any special request. Answers phone for guest request for take out orders or other information. Package the take out orders and accept payment for the order. Performs cashier duties by receiving monies due, issuing change and receipts, and completing related cash control forms. Incumbent may use personal computers or terminals to perform routine standardized tasks.

Requirements

Conditions of employment

Direct Deposit and Social Security Card are required upon appointment
Meet qualification/eligibility/background requirements for this position
Satisfactory completion of employment verification (E-Verify) check
One year probationary period may be required
A physical examination may be required
Must be able to obtain a Tier 1 background investigation.
Must be able to work weekdays, weekends, holidays and various hours of the day and week when required.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position.

A qualified candidate must possess the following:

1. Ability to add, subtract, multiply and divide at a level to complete required tasks.
2. Must be able to lift up to 40 pounds.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

The area of consideration for this vacancy is current employees of the Hale Koa Hotel.

PCS Costs:

Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.

Allowances and Differentials:

This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Discover Your Path to Success!

Before you apply, take a moment to explore our Applicant Information Kit - Your go-to guide for understanding our hiring process and making your application stand out.
Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.
Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Additional Information:

Additional referrals from this announcement may occur for up to 90 days after the closing date.
Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
We will consider your responses to our application questionnaire.
If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Required Documents

About Your Resume:

Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
(https://help.usajobs.gov/faq/application/documents/resume/page-limit)
Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.

Required Documents
Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

Resume

Other Accepted Documents
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

Cover Letter
DD-214/ Statement of Service
DA Form 3433
PCS Orders
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # WENAFP42612972110.
The complete application package must be submitted by 11:59 PM Eastern Time on06/03/2026 to receive consideration.

Click Apply to access the online application.

- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to include in your application.

- - Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details

- You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application

It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12972110
Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site.
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status

2. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 PM, Hawaii Standard Time to the Human Resources Office, on the closing date of this announcement.

Agency contact information

Shirley Romero

Email: shirley.s.romero.naf@army.mil

Next steps

Our Next Steps to Review Your Application and Keep You Informed

Application Review

Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.

Keeping You Informed

If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
As your application moves through the hiring process, we'll send you updates and notifications via email.
Processing times may vary, but we'll do our best to keep you informed every step of the way.

Your Next Steps to stay on Top of Your Application

Check Your Contact Information

If your contact information changes after the job announcement closes, let us know as soon as possible.

Ensure You Receive Updates

Double-check that your email address is accurate and that your inbox can receive messages from us.
Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.

3. Sign Up for Text Alerts

Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.

We're excited about your interest in this position and look forward to reviewing your application!

Cashier (Host), NF-01 Job in Honolulu, HI