Catering Account Executive Job in Naval Academy, MD

Vacancy No. 25-043 Department Commander, Navy Installations
Salary $24.00 to $28.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 7/29/2025 Close Date 8/14/2025
Job Link Apply Online Who may apply Public
Locations:
Naval Academy, MD


Summary

The Catering Manager will be involved in the day-to-day running of the Retail Dining & Hospitality Catering operation. The incumbent will spend time negotiating with the client organization, assessing its requirements and ensuring that all of the Clients are satisfied with the service delivered. Ensures successful operations of catering functions including labor cost control, foods cost control and preparation, transportation, setup, operation, and clean up for all events.

This job is open to

Clarification from the agency

US Citizenship is required in order to obtain the necessary Tier 3 Non-Critical Sensitive security clearance.

Duties

  • Reporting on operating statements, reports, and operational budgets, and review of the collection of receivables.
  • Responsible for all catering activities, books, plans and directed functions.
  • Menu development and costing, marketing functions as they relate to the catering department.
  • Promote the club's dining facilities for private banquets, business and social meetings and other member-related activities. Promotes, advertises and markets the club's social events, facilities, and capabilities to all members.
  • Develop contracts for, and oversees all administrative and operational aspects of preparing and serving events. Work with banquet and other departments to assure that the guests' expectations are exceeded.
  • Helps member clients arrange banquets, luncheons, meetings, weddings, dances, and other social events; obtains pertinent information needed for guest planning.
  • Provides guest tours and offers suggestions in efforts to sell the club's facilities for the occasion being planned.
  • Works with the executive chef to determine selling prices, menus, and other details for catered events; oversees the development of contracts; assures that pre-planned banquet menu offerings are current and reflect general member interests.
  • Suggests and help guests plan menus in conjunction with the executive chef or other culinary personnel.
  • Transmits necessary information to and coordinates event planning with production, serving and housekeeping. staffs, arranges for printing of menus, procuring of decorations and entertainment and other special requests, etc.
  • Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
  • Check function sheets against the actual room setup; oversees personnel scheduling for special functions and may help supervise service personnel.
  • Oversees scheduling of food and beverage service employee meetings.
  • Handles client complains.
  • Maintains past and potential client files; schedules calls or visits to assess ongoing needs of prospective clients for catering services.
  • Helps develop catering budget; reviews financial reports and takes corrective actions as appropriate to help ensure that budget goals are met.
  • Helps guests with parking, entertainment, decorations, audio-visual, floral and any other requirements integral to events being planned.
  • Represents member's needs and interests on applicable club committees.
  • Obtains necessary permits for special events and functions.
  • Arranges prompt payment for all events.
  • Critiques functions to determine future needs and to implement necessary changes for increased quality
  • Attends management meetings to review policies and procedures, future business and to continually develop quality and image of banquet and catering functions.
  • Tracks new products and trends in food service and catering applicable to the club.
  • Ensures the security of valuables (Club's, guest's and member's property) during catered events.
  • Assumes responsibility of manager on duty when necessary.
  • Ensures that proper housekeeping and energy conservation procedures are always followed.
  • Plans professional development and training activities for subordinate staff.
  • Directs the work of catering department staff.
  • Achieve profit and customer satisfaction goals by developing and implementing strategies to increase product awareness and club event sales.
  • Responsible for coordinating all event details to include food and beverage functions, wedding ceremonies, audit visual needs, billing and any other special needs clients/customers may have.
  • Participate in the development of business through existing account contact solicitation, outside sales calls, trade association activities and general written communications.
  • Must have strong selling skills, ability to generate creative meeting, banquet and wedding packages.
  • Manage and deliver a quality, cost effective catering service to a consistent high standard in consultation with the Naval Academy Club's Special Events Team.
  • Assist in the formulation of the business and marketing plan and delivery effective marketing campaigns for the Naval Academy Club.
  • Undertake quality assurance checks and maintain appropriate records.
  • Outstanding organization and communication skills
  • Commitment to highest levels of hospitality.
  • Attends staff meetings.
  • Diagrams room layout, banquet item placement and related function details.
  • Meets with athletic departments to plan food and beverage aspects of special events organized by the staff members.
  • Manages banquet billing and client correspondence.
  • Updates weekly function information for all affected staff.
  • Performs competitive "shopping' of alternative function sources.
  • Serves as liaison between kitchen, service and management staff.
  • Maintains clubs master calendar and function book.
  • Performs special projects as assigned by the COO NABSD Retail Dining.

Requirements

Conditions of Employment

  • Must obtain and maintain a secret security clearance – requires 18 years of age
  • Males born after December 31, 1959 must be registered for Selective Service
  • Verification of employment eligibility in the United States is required
  • Probationary period: Full Time and Part Time employees serve a one-year probationary period.
  • U.S. Citizenship is required for Tier 3 Positions
  • Must be able to understand and communicate in English

Qualifications

KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows:
**Responses must be included on the KSA portion of the online application**

  1. Incumbent must have completed five years of education beyond high school; or have four years of equivalent administrative/management/planning experience in a catering or hospitality industry; or 1 year equivalent to a GS-5/NF3 level. Education in Business Administration, Hotel and Restaurant Management, or related focus preferred.

  2. Incumbent must have a minimum of 1 year of Customer Service experience with a preferred background in event planning and/or coordination for various social events, meetings, or catering/hospitality events.
  3. Incumbent must have computer skills, and be proficient with Google Suite, MS Office Suite, Adobe. Experience using Caterease or Placez software is preferred.
  4. Experience with billing, financial reports, and setting budget goals.
  5. Skilled in managing administrative logistics including scheduling, communication across departments, and ensuring alignment between set expectations and internal teams (i.e.: kitchen, serving, and housekeeping staff).

Additional information

Note: Failure to provide the required information may result in loss of consideration for the position and elimination from the selection process. Please be advised that applications received after Noon on the closing date listed above will not be considered.



Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of said requirements. Applicants may be required to provide proof of education, complete a pre-hire health screening, etc. All selections are contingent on obtaining satisfactory employment reference checks.

We are an E-Verify participant. Please be informed that applicants will be required to submit a federal government background check.

As a condition of employment, the selectee will be required to participate in direct deposit as specified in the negotiated agreement.

Occupants of this position must maintain the privacy of official work information and data, and demonstrate the highest level of ethical conduct.

DON is an EEO employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, or other non-merit factor. Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case-by-case basis.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Required Documents

Review "Additional Information"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted no later than NOON on the closing date via the Naval Academy Business Services website: https://www.usnabsd.com/about/careers/

Online Application:https://www.usnabsd.com/about/careers/application-for-federal-employment-of-612/

Agency contact information

US Naval Academy NAF HRO
Address
US Naval Academy NAF HRO
181 Wainwright Road
Annapolis, MD 21402
US

Next steps

All applicants must submit an application US via the https://www.usnabsd.com/about/careers/website, and will receive an email confirming submission.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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