Catering Manager

Department of the Navy

Commander, Navy Installations Command

CNRNW Naval Base Kitsap N92 MWR

Summary

upport the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch; Fleet Readiness; Commander, Navy Installations command (CNIC); NBK Bangor

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Actively promotes and markets the conference/catering program to ensure maximum participation in the program. Coordinates with a marketing representative to actively market the program.
Researches markets and upcoming events to identify opportunities for conferences and catering.
Responsible for meeting budgeted conference/catering revenue. Solicits new business through a variety of ways such as cold calls, in person visits, advertising, and use of internet.
Meets with prospective clients to tour conference/catering venues, help determine clients' requirements and offers options that are specifically tailored to the clients' needs.
Establishes potential booking dates, number of guests, purpose/special occasion, decorations, menu, entertainment, etc., and explains services available.
Makes recommendations, determines function costs, prepares contracts, signs and obtains clients signatures and deposits, as required.
Effectively and efficiently communicates and coordinates with other departments and the conference/catering team as needed for lodging, event and conference/catering needs.
Works with the Installation Program Manager (IPM) and conference/catering staff to ensure successful execution of all events.
Follows-up with client for evaluation of services rendered and future booking opportunities.
Resolves complaints from patrons and solicits feedback to improve quality of services provided.
Responsible for ensuring a clean facility. Ensures building meets fire safety, security, and sanitation standards.
Ensures that all equipment is properly functioning. Recommends facility renovations and improvements.
Plans, organizes, and manages internal resources to ensure maximum productivity and customer service.
Ensures efficient operations to include staffing, programming, sales, cost controls and equipment and facilities maintenance and repair.
Acts as the onsite event manager and supervises conference/catering personnel.
Responsible for supervision, training and scheduling of employees including operations assistant, server, setup, and bartender. Works in concert with the Chef for scullery and culinary team performance and oversight.
Makes recommendations for personnel actions including hiring, termination, promotions, discipline and awards.
Resolves complaints and grievances, effectively supports the Navy's Equal Employment Opportunity policy, and promotes a hostile free work environment
May assist with establishing catering prices and menu offerings and has input into annual catering and conference budget projections and strategic business plan.
Utilizes specialized catering software to enter and monitor catering sales, purchases, and other information related to conference/catering events.
May use other automated systems for property management, correspondence, accounting and budgeting, and timekeeping.
Responsible for achieving budgeted profitability for conference/catering events. Must evaluate the effectiveness of contracted services and functions.
Assists with budgets, inventories, cost controls, checkbook and related records and reports.
Executes budget to plan, reporting problems and recommending changes to the IPM.
Maintains and enforces security for funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud waste and abuse.
May be called upon to assist with the Anchor Lounge daily operations.
May be required to use a cash register and automated point of sale system
May be called upon to perform duties of subordinate positions.
Performs other related duties as assigned.

Requirements

Conditions of employment

This position is subject to background check in accordance with federal regulations
Maybe required to lift or move objects up to forty-five pounds (45) such as tables, chairs, liquor cases etc.
Work is frequently required for evening, weekend and holiday events
Position requires evenings and weekends when there are scheduled events

Qualifications

Three years of experience that demonstrates knowledge of conference/catering sales and familiarity with related procedures, policies and pricing based on either a military or civilian sector environment versed in catering to the needs of the military and/or civilian clients with similar requirements/structure.
Possess the skills necessary to assist customers in planning successful conference/catering events.
Ability to perform the full-range of supervisory duties.
Ability to prepare reports, forecast sales, and complete simple contractual arrangements.
Ability to communicate effectively both orally and in writing with various levels of employees and command personnel.
Must be familiar with Microsoft Office software programs.
Employee must have a valid driver's license and be able to travel between work sites.

Knowledge of and skill in the application of a broad range of management principles, concepts and methodology to a variety of activities, events and services for the conference & catering program assigned.
Ability to make decisions regarding what needs to be done including the assessment of the size and mix of the combined patron community; cost targets; product and service adequacy standards; and required changes or exceptions to operational policies. Similarly, the incumbent must be able to evaluate the effectiveness of contracted services and functions.
Ability to recognize problems and develop a recommended solution.
Knowledge of DOD and Navy Fleet Readiness policies, regulation, administrative practices and procedures related to management, planning, some budgeting, scheduling and coordinating conference & catering programs and for efficient operation and use of assigned facilities and equipment preferred.

Education

There is no education requirement for this position.

Additional information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period.

Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Northwest Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. The selecting official may choose to conduct interviews.

Required Documents

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The following documents are required at the time of application:

Résumé: Resume limited to 2 pages showing relevant experience (cover letter optional). For more guidance about the 2-page limit on resumes, visit here: Resume Requirements.
Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRNW Installations. This applies to everyone, including the following: but not all inclusive:

Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Permanent resident card (Green Card)
Transportation Worker Identification Credential (TWIC)
Enhanced Driver's License (EDL)
Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)

NOTE: The specific requirements for Washington State are provided at the following website: https://realidwa.com/ .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 10/30/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13079919It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

NRNW NAF HRO

Email: cnrnwn9nafhr@us.navy.mil

Address: NAVBASE Kitsap Bremerton
1103 Hunley RD
Bldg 94
Silverdale, WA 98315
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Catering Manager Job in Bangor, WA