Duties
The position serves as the Chief, African and Middle Eastern Division (AMED), in the Library Collections and Services Group (LCSG), Researcher and Collections Services (RCS), General and Internal Collections Directorate (GICD) within the African and Middle Eastern Division (AMED), at the Library of Congress (LC) and reports directly to the Director, GICD.
The incumbent serves as the Library's principal representative in matters dealing with the countries, languages and regions covered by the division. This includes the provision of services related to collections of the relevant countries of origin, the related American Diasporas, and engagement with African, Middle Eastern, and Hebraic studies broadly. With guidance from the director, and in keeping with overall Library strategy and objectives, the Chief formulates the division’s vision, establishes the mission and goals, determines objectives, manages resources, and evaluates the overall performance of the division.
The Chief has primary responsibility for building the collections of the de facto national library as it pertains to the growth and direction of the Library's AMED collections, facilitating research and reference service onsite and virtually, and coordinating library outreach and engagement with a large and diverse array of users and communities.
The Chief is responsible for effectively communicating and cooperating with stakeholders across the Library, and with external organizations.
Operationally, the Chief is responsible for governance and compliance within the division, sets policies for, administers, and supervises division staff, programs, services, and activities, and ensures the overall administrative and operational effectiveness of the division, in keeping with established policies, procedures, and timelines.
The Chief has responsibility for oversight and administration of all aspects of the division’s organization, services, and programs. Incorporates inclusive and equitable policies and processes to ensure diversity and accessibility in all collections development, research service, and outreach and engagement efforts. Establishes and maintains an assessment approach to ensure the division evaluates its effectiveness and strives for continuous improvement.
The Chief sets and implements a collection development strategy that ensures a diverse, balanced, and sustainable portfolio via the division’s Africa, Near East, and Hebraic Sections. Supports the Library’s mandate to have collections that are inclusive and representative of a diversity of creators and ideas and ensures the acquisition of material of underrepresented perspectives and voices.
Supervises a group of employees performing work up to the GS-14 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets, and adjusts short-term and long-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Observes workers’ performance; demonstrates and conducts work performance critiques.
The Chief establishes and maintains effective working relationships with various high-level officials, including Members of Congress and their staff, other legislative and executive agencies, donors, and distinguished members of the public, to advance the mission of the Division and the mission and goals of the Library.
Establishes and maintains close and cooperative working relationships with Library officials, other government agencies, and academic and cultural institutions with related interests in the subject areas of the Division. Communicates with service units and directorate management teams on the status of various work activities, programs, and projects.
The Library has many user types, including Congress, researchers, foreign and domestic agencies, national and international academics and scholars, research and scientific institutions, professional, business, and other communities of practice, visitors, and the general public.
The Chief ensures the division supports the vision of being a library for all, onsite and online, and builds services around the experience and needs of our researchers, regardless of what stage of sophistication individual researchers have with the complexities of using the Library of Congress collections.
As a key member of the management team of GICD, RCS, and LCSG, provides expert advice to the Director of GICD and other executives of LCSG, and senior management officials in other parts of the Library, including Center for Learning, Literacy and Engagement (CLLE), Visitor Engagement Office (VEO), etc., on various programs, plans, and policies.
Relocation fees may be considered for the person(s) selected under this vacancy announcement.
Requirements
Conditions of Employment
The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc_supervisor_core_competencies.pdf
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position.
A candidate's resume must show a proven record of accomplishment that clearly demonstrates he or she has experience:
Implementing the principles, concepts, and methods of library science. ** The successful candidate has applied professional knowledge of library and information management principles, concepts, and methods to manage library functions and carry out library programs in a research library setting; used this knowledge to create content, organize material, and provide access to analog and digital collections. Experience with the following: 1) setting priorities and policies for general and special collections management; 2) developing strategies to improve the research experience and a culture of assessment; 3) determining strategies to organize, digitize and make collections accessible; 4) providing leadership for collection management, development and acquisition; 5) working closely with library subject specialists in setting performance goals; and 6) developing collaborative approaches to public outreach to increase the use of Library collections and services.
Knowledge of the countries, languages, and regions of Africa and/or the Middle East. ** The successful candidate has professional knowledge of the countries, languages, and regions of Africa and/or the Middle East in order to command credibility in the research and information communities, to recognize trends in research, and identify collaborative opportunities with persons from the regions.
Ability to lead and inspire change. ** The successful candidate has the ability to lead people effectively and inspire change in developing and implementing Library of Congress values, principles, and direction. This includes the ability to promote ideas with enthusiasm, conviction, and assertiveness; resolve contentious situations; solicit and consider others’ opinions; gain support and commitment from others; motivate and inspire others; and promote a culture of change and growth.
Ability to supervise, develop and lead a diverse workforce. ** The successful candidate has led people to meet an organization’s vision, mission, and strategic goals. Provided an inclusive workplace that fostered the development of others, facilitated cooperation and teamwork, and supported constructive resolution of differing opinions by using innovative approaches and future-oriented thinking. Performed human resources management functions such as: managed the budget and personnel planning for divisions under his/her direction; established performance expectations for the division chiefs and staff; provided formal and informal performance feedback and evaluated staff; and promoted the goals of equal employment opportunity and ensured the office was free of discriminatory employment practices.
Ability to provide program oversight and administrative management to agency programs and operations. ** The successful candidate has provided a wide range of managerial, analytical, technical, and advisory functions related to the administrative programs within the division. This included: 1) provided oversight for human resources, finance, information technology, facilities management and other services, 2) oversaw and guided short- and long-term strategic planning initiatives, 3) accomplished strategic and organizational goals by ensuring the effective interaction and integration of processes, 4) delegated and managed financial operations, 5) provided operational services in support of workforce planning goals, 6) managed effective and efficient administration of facilities requirements, 7) set performance expectations, 8) provided advice, counseled and training to staff, 9) developed policies and guidelines affecting agency programs, and 10) directed, monitored and participated in outreach initiatives.
Ability to build and engage coalitions and professional networks in support of mission. The successful candidate has identified, built, and maintained relationships and professional networks to gain support and commitment from scholars and other learners; the publishing and creative community; and colleagues in the library field. This includes: 1) participating in and representing the institution at professional association meetings; 2) working collaboratively with other departments, agencies and organizations to further agency goals and objectives; 3) establishing cordial relationships with donors and potential donors to obtain additions to Library collections; and 4) working with the archival and research library community to identify trends and issues related to the collections and services of the Library.
Ability to communicate effectively other than in writing. The successful candidate has the ability to speak clearly, politely, and under control to peers, staff, managers, supervisors, and external audiences to both provide and seek information. This also includes actively listening to and understanding information; and listening to and answering questions thoughtfully and completely.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.