Summary
The President has challenged cabinet Secretaries and senior Federal agency heads to create a government that is more citizen centered, results oriented, and market based. To achieve this vision within The Department of Homeland Security, we are searching for high caliber leaders who possess high standards of excellence and enjoy challenges and opportunities.
Before applying for this position, please read the entire announcement and follow the instructions in the How to Apply section.
This job is open to
Clarification from the agency
All groups of qualified individuals
Duties
U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS) comprised of approximately 21,000 Federal. We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities.
Major Duties:
The Chief Diversity and Inclusion Officer (CDIO) reports directly to the USCIS Director. He/she will lead the Civil Rights and Diversity, Equity, Inclusion and Accessibility (DEIA) Office. The incumbent will be responsible for leading, developing, analyzing, monitoring, and evaluating agency activities, programs and services.
The primary responsibilities of the Chief Diversity and Inclusion Officer includes:
- Implementing laws, policies, regulations, executive orders, and presidential memoranda related to DEIA, EEO, and public accommodations.
- Implementing the USCIS DEIA Strategic Plan and recommending changes to policies, procedures, regulations, and instructions to improve its effectiveness.
- Developing the structure, budget, and performance goals of the Office, including evaluating the need for potential expansion of areas of programmatic oversight.
- Coordinating and conducting training and consultation for managers and employees on USCIS' DEIA, EEO, and public accommodations programs.
- Serving as an authoritative partner and trusted liaison with internal and external stakeholders on sensitive issues and critical matters.
- Overseeing compliance with various civil rights laws, including the Rehabilitation Act of 1973.
- Managing and serving as a technical expert for programs such as the Reasonable Accommodations Program, Special Emphasis Program, and the Alternative Dispute Resolution (ADR) Program.
- Conducting periodic evaluations and demographical analysis to assess program effectiveness and implement sound action plans.
- Other duties as assigned.
For an overview of the diverse responsibilities USCIS carries out within the Government, visit our website at http://www.uscis.gov/.
Requirements
Conditions of Employment
- You must be a U.S. Citizen or U.S. National to apply for this position
- Obtain/Maintain a Secret Security Clearance
- First time Senior Executive Service (SES) appointees are subject to a one-year probationary period
- Applications exceeding the page limits will be disqualified
- Financial Disclosure Required
- You must pass a drug screening
- Political appointees may require OPM approval prior to on-boarding
Qualifications
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing and evaluating employees.
Your application should demonstrate that you have the knowledge, skills and abilities to successfully fulfill responsibilities inherent in SES positions such as:
- Leading the work of an organizational unit
- Ensuring the success of one or more specific major programs or projects
- Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance
- Supervising the work of employees, developing policy and other executive functions
To meet the minimum qualification requirements for this position, your application must show evidence that you possess the five (5) Executive Core Qualifications (ECQs) listed below. Typically, experience of this nature is gained at the GS-15 or equivalent level in the federal service or its equivalent in the private sector.
If your experience does not include these basic qualifications, you will not be determined qualified for this position.
**Noncompetitive status- if you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP) and your ECQs have been certified by OPM's Qualifications Review Board (QRB)-you are not required to address the ECQs. Current and reinstatement eligible SES must include with your application a copy of your most recent SF-50, Notification of Personnel Action, documenting your SES Career Appointment. CDP graduates must include a copy of your OPM CDP graduation certificate or other proof that your ECQs have been QRB certified.**
The application process used to recruit for this position is the RESUME-BASED METHOD.
All applicants must submit a five (5) page resume. Your resume should clearly reflect evidence of the ECQs. Please do not submit separate narratives addressing the ECQs. Any information in excess of five (5) pages WILL NOT be considered. A sample five (5) page resume that incorporates ECQs can be viewed at this link http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf
EXECUTIVE CORE QUALIFICATIONS
ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.
ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals.
Additional information on the Executive Core Qualifications is available at https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/
MANDATORY TECHNICAL QUALIFICATION (MTQs)
All applicants must submit a written narrative explaining how they meet the three (3) mandatory technical qualification(s) not to exceed one (1) page per each MTQ. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed and the sensitivity of the issues you handled, etc. Any information in excess of one (1) page per each MTQ WILL NOT be considered.
MTQ 1. Demonstrated senior-level experience in managing multiple programs to include Equal Employment Opportunity (EEO, public disability initiatives/policy, or diversity, equity, inclusion, and accessibility (DEIA).
MTQ 2. Demonstrated knowledge and experience in applying the laws, policies, regulations, and principles pertaining to DEIA, EEO, and public accommodations programs.
MTQ 3. Demonstrated experience improving customer experience, service deliverables, problem solving, and stakeholder services while leaning into technology to effectively collaborate across the organization to achieve goals.
Education
There is no substitution for education of experience for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Our evaluation will be based on the information you provide. Verification of performance, suitability and security information from reference checks will be taken into consideration when making offers of employment.
You will be evaluated on the quality and extent of your total accomplishments, experience and education. Your application will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check. The USCIS Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority. Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB after selection and before appointment can occur.
Required Documents
Failure to submit the required documents will result in your application being disqualified.
1. Resume should not exceed five (5) pages. Exceeding the page limit may result in loss of consideration. Please do not submit an application form (such as OF 612, Optional Application for Federal Employment) in lieu of a resume. Applicants typically provide the following information:
- Vacancy announcement number -ERS-62303-24-SES-OD
- Full name, e-mail and mailing addresses, and day and evening telephone numbers
- Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degree received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. For more information, you may refer to the following
- U.S. Department of Education website:https://www2.ed.gov/admins/finaid/accred/accreditation_pg4.html#Diploma-Mills
- Information about your paid and non-paid work experience related to this position including:
- Job title (include series and grade if Federal job)
- Duties and accomplishments
- Employer's name and address
- Supervisor's name and phone number
- Starting and ending dates of employment (month and year)
- Salary
- Honors, awards and special accomplishments
When uploading your resume, choose the label "Resume."
2. Mandatory Technical Qualifications - Written narratives addressing the Mandatory Technical Qualification(s) (MTQ) not to exceed one (1) page per each MTQ.
3. Non-competitive applicants: Current of former career SES members must provide a recent SF-50 showing their current status or reinstatement eligibility. Candidates who have successfully completed an Office of Personnel Management approved SES Candidate Development Program must submit a copy of their certification. Your status must be clearly stated in your resume.
How to Apply
To apply for this position, you must at a minimum provide a complete application package which includes:
1. Your 5-page (or shorter) resume (any excess pages will not be considered)
2. Mandatory Technical Qualifications narrative statement (1 page per each MTQ. Any excess pages will not be considered)
See Required Documents section for more detail.
To begin your online application, click here to create your account and follow the prompts to register or sign into USAJOBS. Once there, click the apply button, take the online questionnaire, and submit the required documents..
It is your responsibility to verify that information entered, uploaded, sent (i.e. resume, ECQ, SF-50s) is received and is accurate by 11:59PM EST on 07/03/2024. You may complete the assessment questionnaire more than once, but only your most recent submission will be used.
Next steps
Once you submit your application, we will review your experience and qualifications to determine if you possess the required ECQs for the position based on the information submitted in your package. Those who meet the qualifications will be referred to a panel of SES members to determine the "best qualified" candidates who will be referred to the selecting official for further consideration.
Once a selection has been made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by the OPM Qualifications Review Board (QRB), unless the selectee is a noncompetitive candidate that has been successfully certified by the OPM QRB.
We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a selection within 90 business days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
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