Chief Health Informatics Officer (Pharmacist)-CHIO Job in Kansas City, MO

Vacancy No. CBSS-13060985-26-BB Department Veterans Health Administration
Salary $166,321.00 to $216,220.00 Grade 15 to 15
Perm/Temp Permanent FT/PT Full-time
Open Date 10/6/2026 Close Date 10/19/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Kansas City, MO


Chief Health Informatics Officer (Pharmacist)-CHIO

Department of Veterans Affairs
Veterans Health Administration
Kansas City VA Medical Center

Summary

This position is the Chief, Health System Informatics Officer (CHIO) at the Kansas City VA Medical Center. The Health Informatics Program has 3 sections: Clinical Applications, Data Analytics and Change Management. The change management section provides consultative collaboration with implementation of disruptive programs and processes regarding technology, clinical applications and informatics.

This job is open to

Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position.

Duties

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws

Primary Functions are but limited to:

Primary Functions

1. PATIENT CARE

  1. Play a key role in using the capability of the VA clinical information systems to assist practitioners in doing the right things for the right patients at the right time (Decision Support).
  2. Ensure adequate support to measurably improve the quality of data and the transfer of clinical information between providers.
  3. Ensure valid information is available to providers and administrators of healthcare.
2. TECHNOLOGY AND INFORMATICS
  1. Evaluate clinical computing systems; analyze and evaluate the effect of interventions on health outcomes using existing and future data analytic platforms.
  2. Expand and enhance access to aggregate and detailed health information through various initiatives, and enhance the effective and efficient use of medical information systems for patient care, quality improvement & research projects.
  3. Contribute to the planning and execution of computer hardware/software development to meet patient care needs, and ensure optimal computer use.
  4. The incumbent participates in a network of subject matter experts in the facility, VISN, VHA program offices, and Central Office.
3. COLLABORATION
  1. Coordinate information management support for clinical activities within the facility and the VISN by participating collaboratively with staff to design, implement, and evaluate the clinical information systems configuration, and the capabilities that will be used. Works closely with the Department of Veterans Affairs' Office of Information and Technology (OI&T), VISN Strategic Planner, VISN Biomedical Engineering, Medical, Nursing, Pharmacy, and other clinical staff to assure state of art IT is integrated into each construction projects.
  2. Work collaboratively with VA Central Office and staff from other Networks nationwide to develop and implement informatics-related policies, both local and national.
  3. Participate as a liaison between facilities and committees, teams and ad hoc external working groups.

4. POLICY DEVELOPMENT AND IMPLEMENTATION
  1. Ensure that all local informatics policies are implemented properly and in a timely manner.
  2. Develop, integrate, and coordinate operation of these programs and responsibilities facility-wide.

5. CLINICAL APPLICATIONS
  1. Oversee the functions of the Computerized Patient Record System (CPRS), VHA's electronic medical record along with several ancillary systems.
  2. Oversee the Kansas City VA Medical Center implementation of eHRM.
  3. Function at an advanced level of informatics practice encompassing the full range of activities that focus on the methods and technologies of information handling in the delivery of patient care.
  4. Evaluate and make recommendations on planned or proposed clinical software applications and administrative policies.
6. EDUCATION
  1. Maintain high end working knowledge of CPRS and the ability to understand a wide range of clinical needs (i.e.: radiology, surgery, nursing, etc.).
  2. Coordinate institutional compliance with external accrediting organizations.
  3. Ensure employee education/awareness to optimize computer use, initially and on an on-going basis as it relates to informatics.
7. MANAGERIAL & SUPERVISORY RESPONSIBILITIES
  1. As Chief, Health Informatics Officer, the incumbent supervises all Clinical Application Coordinators (CACs) to accomplish the work of the various organizational units of Clinical Applications, MCA, and Medical Administration (Eligibility/FOIA).
  2. Exercise supervisory authorities and responsibilities involving work assignments and reviews, and approve or reject daily and long-range work requirements. Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production and promote team building in order to improve business practices.
  3. Exercise supervisory authorities and responsibilities involving administrative and personnel management functions relative to the staff supervised. Supervise, plan, and direct overall personnel management activities. Review positions to determine the need and accuracy of position descriptions and recommends changes in position classification, subject to approval by higher level officials. Recommend awards or bonuses for personnel, approves annual and sick leave requests, and recommend personnel for retention, promotion, and/or disciplinary actions. Make or approve the selections of subordinate employees.
8. OTHER DUTIES RELATED TO THE POSITION
  1. National leadership in projects/teams/committees.
  2. Other duties that may emerge.
Work Schedule: Monday-Friday 8:00am-4:30pm CST
Telework: ad hoc per agency policy
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required



Requirements

Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Candidates must meet the Basic Requirements and the Grade Determinations below:

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).
  • Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.
  • English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
GS-15
(a) Experience. In addition to the GS-14 requirements, must have 1 year of experience equivalent to the next lower grade level.
(b) Grade Level Criteria. At the GS-15 level, Chiefs of Pharmacy must meet the following:
1. Individuals are assigned as Chiefs of Pharmacy at Complexity Level 1a, 1b or 1c VHA facilities; or
2. Individuals are assigned as Chief of Pharmacy at Complexity Levels 2 or 3 and must meet the criteria noted in 2a and b below.
a. Must meet all of the following requirements:

(1) Manages a complex medical center based pharmacy program that is defined as having multiple practice settings (e.g. hospital ambulatory care, long-term care, behavior 9 health care) that require Joint Commission review as separate standards.
(2) In addition to the medical center pharmacy, has responsibility for pharmacy services at one or more of the following: CBOCs, Rural Health Program, domiciliary, or provides dispensing and/or clinical services to State Veterans Home.
(3) Presence of advanced clinical pharmacy programs that include pharmacist(s) that have approved scopes of practice with prescriptive privileges.
(4) Pharmacy provides clinical pharmacist services to three (3) or more specialty areas such as, but not limited to, hemodialysis, oncology, operating room or an emergency department.
b. In addition to the requirements listed in 2a above, must meet at least two of the following:
(1) An ASHP Accredited Pharmacy Residency Program.
(2) A Research Program that is accredited by the Association for the Accreditation of Human Research Protection Programs (AAHRPP).
(3) Actively involved in committees or advisory/work groups at the VISN and/or National level.
(4) An ongoing pharmacy student rotation in both the intermediate and advanced practice experience settings

Demonstrated KSAs.
The KSAs shown below apply to all assignments at this grade level, and the specific KSAs designated by an asterisk (*) apply to assignment 1 and 2.
1. Skill in persuading others and gaining cooperation to accomplish goals.
2. Ability to effectively communicate orally and in writing regarding complex clinical and technical issues.
3. Skill in utilizing regulatory and quality standards to develop and implement operational programs.
4. Skill in managing multiple people or programs.
5. Skill in utilizing available resources to support the missions and goals of the organization.
6. Ability to plan, organize and direct the functions of the pharmacy staff

Preferred Experience:
Highly preferred that applicant has previous experience in CHIO role or DCHIO at a facility or equivalent level in the past 2 years, with high preference within VHA. Also highly preferred to have recent experience with coordinating Artificial Intelligence projects within VHA on a national level

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:



The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Long-form resume/Curriculum vitae (CV)
  • Other (1)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/19/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13060985.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Bruce Brech
Phone
816 861-4700
Email
Bruce.Brech@va.gov
Address
Kansas City VA Medical Center
4801 Linwood Boulevard
Kansas City, MO 64128
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

We care for Heroes! Veterans depend on us; we depend on professionals like you. Our values unite us, guide our actions/decisions daily.

At KCVA this means: It's About the Veterans. You Support a Safety Culture; Commit to Zero Harm; Learn, Inquire and Improve; Embrace a Duty to Speak Up; Have Respect for People; and Ensure Clear Communications. We hire for TRUST first. With you we will continue towards a culture of continuous process improvement. Our journey means that dedicated individuals like yourself will be required, leadership involvement is necessary, and engagement is paramount.

Agency contact information

Bruce Brech
Phone
816 861-4700
Email
Bruce.Brech@va.gov
Address
Kansas City VA Medical Center
4801 Linwood Boulevard
Kansas City, MO 64128
US

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