Chief, NAF Personnel Services Division (Human Resources) NF-05 Job in Fort Sam Houston, TX

Vacancy No. NENAFCC2512795755 Department Army Installation Management Command
Salary $148,000.00 to $175,000.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 9/5/2025 Close Date 9/24/2025
Job Link Apply Online Who may apply Public
Locations:
Fort Sam Houston, TX


Summary

This position is open only to current and former DOD NAF Employees and current, eligible DOD Appropriated Fund Employees.

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.

Duties

Serves as the senior NAF Human Resources official at IMCOM Headquarters (G9), providing strategic direction, technical oversight, and enterprise­ wide program management for HR initiatives. Integrates NAF HR operations into the Army's broader strategic planning efforts to ensure alignment with IMCOM priorities, DoD and Army policy, and applicable law.
Oversees multiple HR functional areas including staffing, classification, awards, suitability (e.g., Child Services Suitability), centrally funded Permanent Change of Station (PCS) programs, Enterprise Time and Labor Management System (ETLMS), and enterprise MWR talent management. Leads HR program execution in accordance with regulation and policy, interprets complex guidance, develops implementing instructions, provides expert advice, delivers training, and oversees personnel action processing.
Leads strategic planning efforts and directs workforce studies and analysis to anticipate needs, identify trends, and improve operational efficiency. Recommends policy changes and modem HR approaches that support IMCOM mission execution. Coordinates directly with Army G-1 (CP-NAF Policy), CHRA, DoD stakeholders, and external agencies on issues of enterprise significance.
Manages PCS programs for HQ personnel, including budget execution, policy development, vendor coordination, and process improvement. Collaborates with IT and functional stakeholders to optimize use of systems such as ETLMS.
Provides direct supervision to branch chiefs and program managers. Establishes priorities, mentors staff, conducts performance evaluations, and resolves complex personnel issues. Oversees workforce planning, organizational structure decisions, and HR data system integrity.
Drives continuous improvement of HR processes through simplification, automation, and innovation. Leads or supports enterprise projects and initiatives to modernize service delivery. Prepares and delivers briefings, policy memos, and official correspondence; represents IMCOM at senior ­level meetings and working groups.
Oversees development and use of evaluation tools and performance metrics to assess program effectiveness. Applies advanced analytical methods to support decision-making. Performs other duties as assigned.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para. 2
  • Required to complete a Tier 1 background investigation

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

Candidates must possess experience at a level that equipped them with the knowledge, skills, and abilities necessary for successful performance in the duties of this position. Qualifying experience must reflect leadership of HR programs at the installation, regional, or headquarters level, and include oversight of multiple functional areas such as staffing, classification, time and labor systems, PCS, and suitability.
Experience must demonstrate the application of DoD and Army regulations and policies related to Soldier and Family Readiness, interpretation of complex policies and statutes, strategic planning, resource management, and the ability to manage competing priorities in a high-tempo environment while maintaining accuracy and attention to detail.
Strong written and oral communication skills are required, including the ability to prepare executive-level documents and briefings.
Candidates must possess interpersonal skills to effectively engage with senior leaders and stakeholders across agencies, and must be proficient in Microsoft Office and time/labor management systems such as ETLMS

Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest.
  • This position is open only to current and former DOD NAF Employees and current, eligible DOD Appropriated Fund Employees.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
  • Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates will be rated against Highly Preferred criteria first. Applicants can claim the following eligibilities:

  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to confirm receipt of the required documents or information when submitting an application for this position.

Eligibilities are listed above in the consideration order in accordance with the AR 215-3.

Applicants will only be awarded the highest preference/priority consideration found eligible.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility.

CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration. We will need position title, series, grade, location and agency in order determine priority consideration. To ensure we have enough information, we encourage you to submit a copy of your most recent personnel action.

Required Documents

The following documents must be submitted with your application:

  • Resume


Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action


Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.

The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.

Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2512795755. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.

It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

Agency contact information

Anna Humes
Address
CC-NAF-W6BD20 IMCOM FMWR HQ
DO NOT MAIL
Fort Sam Houston, TX 78234
US

Next steps

Applicants are encouraged to apply early in the announcement period to allow themselves ample time for application updates, if warranted. After we receive your complete application package your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your resume supports the answers given in the questionnaire. If your resume does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking you may be referred to the hiring manager for further consideration and possible interview. Applicants may be sent based on cut off dates, the date order of application or other means outlined in the announcement text or in accordance with Army Regulation 215-3. You will be notified when your rating is determined. If a determination is made that you have inflated your qualification and/or experience, you may lose consideration for the position. Please follow all instructions carefully; errors and omissions may affect your eligibility.

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.