Child and Youth Program Direct Care Supervisor

Clarification from the agency

WHO MAY APPLY: Applicants with SOFA Sponsorship ONLY. This includes applicants with current Military Spouse Preference, Family member preference, and current Federal employees within the local commuting area. Note: These positions are available during the Hiring Event on Friday, 28 August 2026. Applications will be accepted in-person that day.

• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff.
• Participates in section staffing decisions.
• Ensures staff receives proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
• Supports Commander, Navy Installations Command's (CNIC) Equal Employment.
• Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.

• Supervises an assigned team of direct care professionals and volunteers.
• Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers.
• Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance.
• Develops the staffing schedule
• Validates assigned classroom opening and closing procedures for area of responsibility are completed
• Ensures the implementation of a developmentally appropriate SAC and/or CDC program that promotes the social, emotional, physical and cognitive growth of children and youth in the age
• categories served.
• Coordinates and supervises field trips.
• Provides frequent physical check of assigned classrooms/activity areas to ensure supervision and accountability measures are implemented.
• Conducts quality assurance checks on classroom/activity records
• Ensures specialized programs for children and youth with special needs are implemented within current policy.
• Ensures CYP Staff are trained and adhere to special instructions provided by parents.
• Assists with development, implementation and analysis of surveys and needs assessment of staff and patrons to ensure appropriate programming.

• Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary.
• Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes.

• Guides and supports CYP Direct Care Staff with responding and administering medication, as required. May provide support in the administration of medication as needed.
• Ensures facility, program, and activity security through impromptu and routine safety checks.

• Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations.
• Interacts routinely with CYP Program Assistant team members, parents, school personnel, contractors, volunteers, and installation leadership.
• Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment.
• Implements standard operating procedures, policies and procedures
• Ensures compliance with law, policies, and regulations applicable to Department of Defense (DoD) CYP programs and notifies supervisor of compliance concerns.
• Works collaboratively with other CYP Leaders, parents, T&C's
• Collaborates with other CYP Direct Care Supervisors ensuring a comprehensive and cohesive overall program.
• Participates actively and positively in addressing and resolving concerns with parents, volunteers, and/or employees.
• Conducts parent orientations and ensures required frequency of parent interactions occur and participates in parent conferences as needed or upon request.

• Ensures written observations, detailed notes, knowledge of targeted and individualized behavior strategies
• Ensures resources are established to support staff with implementation of lnclusion Support Plans.

• Assists in obtaining and retaining DoD certification and accreditation.
• Oversees development and delivery of core programs and activities outlined in operational and programming instructions, standards, and guidance.
• Reviews, ensures clarity of, completes, and submits accident/incident report documentation, as required.
• Responsible for safe-keeping child records and providing regular updates to the T&C and CYP management.
• Ensures compliance with the US Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP).
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Conditions of employment

• Must satisfactorily complete all background checks for child care positions, including fingerprint checks, a Tier 1 with Child Care check, and a State Criminal History Repository (SCHR) check.
• Ability to complete required training certificates, and maintain certifications or credentials required by Federal, State, and/or national accreditation institutions used as part of DoD's Child and Youth Programs.
• Satisfactorily complete all background checks in accordance with PL 101-647 to include National Agency Check with Written Inquiries (NACI).
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must pass a pre-employment physical, provide evidence of immunization, be free of all communicable diseases, and obtain appropriate immunization against communicable diseases.
• Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
• This position is subject to both pre-employment and random drug testing as a condition of employment. A positive drug test, or failure to submit for testing, may become the basis for removal from this position.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess

• Specialized experience in the child and/or youth profession or education appropriate to the position.
• Knowledge of regulations, policies, and standards applicable to the CYP.
• Knowledge of developmentally appropriate programming designed to meet the physical, emotional, social, and cognitive needs of children and youth from 6 weeks to 18 years of age.

• Knowledge of child and youth development principles, practices, and techniques.
• Knowledge of Federal and State laws governing the detection, prevention, and reporting of child abuse and/or neglect.
• Knowledge of leading a team and understanding motivation and learning styles of individuals and groups in a CYP environment.
• Skill in program planning, organizing, and employee scheduling.
• Skill to provide leadership, mentoring, coaching to develop and lead teams in collaborative environments.
• Skills to conduct informal and formal assessments of children to inform decisions about the children, to improve teaching practices and activity planning, and to drive program improvement.
• Skill to conduct and document observations of CYP direct care staff to determine progression and provide feedback and follow up.
• Ability to support and consistently reinforce developmental training of CYP direct care staff, providing ongoing guidance on the range of principles, practices, and techniques to ensure safe, healthy, and appropriate classroom/activity area operations, including recognition and identification of childhood illnesses and child abuse, etc.
• Ability to conduct and review program evaluations of classroom and activity areas, identifying areas that need improvement, and establishing and implementing corrective action plans to address deficiencies.
• Ability to communicate effectively in English, both orally and in writing in order to communicate with CYP team and customers, prepare reports and plans, and document observations. Possesses strong interpersonal skills with children, youth, and adults.
• Ability to identify and respond to emergency situations including evacuations, child illness, and physical and emotional needs.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

The following documents are required at the time of application:

• Resume: limited to two pages, must useTimes New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements
• Proof of education: official transcripts only; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating.
• Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable)
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
• If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application.
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Note: When submitting transcripts for an associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). Altered transcripts will not be accepted.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

Next steps