Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

DUTIES AND RESPONSIBILITIES:

1. Primary liaison for EHR improvements, working closely with Specialty Units (e.g., Medical, Nursing, Pharmacy, Dental, Behavioral Health) to align system functionalities with clinical workflows and patient safety protocols.

2. Manage the configuration of EHR tools, including templates, Smart Forms, Order Sets, Clinical Decision Support Systems (CDSS), and Provider Alerts, ensuring compliance with clinical and regulatory standards. Drive future and continuous system improvements.

3. Lead User Acceptance Testing (UAT) for new EHR features and assist in the implementation of clinical and EHR-related training via IHSC's platform, ensuring all content reflects current clinical best practices.

4. Conduct continuous data validation and monitoring to support patient safety, improve clinical outcomes, and maintain data accuracy in EHR usage.

5. Collaborate with the IHSC Pharmacy Team on electronic medical administration record (eMAR) updates, training, and troubleshooting to support medication workflows and the integration of medical devices.

6. Support the development and implementation of training plans, the creation and updating of end-user guides, and assist in monitoring compliance through follow-up and remote evaluations.

7. Support the implementation of change management strategies related to health IT initiatives, including EHR system upgrades, by supporting staff through transitions in workflows, systems, and documentation processes.

8. Provide technical input for EHR enhancements and support the development of governance documents, such as the Performance Work Statement and Quality Assurance Surveillance Plan, for upcoming IHSC projects.

9. Oversee future EHR system releases, ensuring technical accuracy and system readiness.

10. Support the development of processes for reporting and prioritizing system issues by working closely with the IHSC team and vendors.

11. Assist the EHR Program team in assessing computing needs and system requirements, providing strategic recommendations for system enhancements.

12. Oversee acquisition, management, and training for medical devices integrated into the EHR, ensuring alignment with clinical care protocols and patient safety standards.

13. Actively engaged in all EHR related meetings.

14. Other duties and responsibilities as assigned.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve a new 18-month commitment to IHSC .
• ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Qualifications

PHYSICAL DEMANDS:

1. Ability to sit or stand for prolonged periods (6-8 hours per day).
2. High precision in computer operation and handling integrated medical devices.
3. Frequent, extended use of telephone and virtual platforms.
4. Willingness to travel up to 40% for on-site training and support.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

1. Cover Letter/Letter of Interest.
2. Degrees. (Place under "Diploma/GED")
3. Professional license. (If applicable)
4. Additional professional certificates. (If applicable)
5. Three professional references. (i.e., name, title and contact information)
6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
   • You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
7. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
8. A copy of your current Service Remaining Requirements Agreement.
9. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

Next steps