Club Operations Assistant

Department of the Navy

Commander, Navy Installations Command

CNRJ Naval Air Facility Atsugi

Summary

This position is located within the Morale, Welfare and Recreation (MWR) Department, U.S. Naval Air Facility, Atsugi, Japan. Incumbent assumes responsibilities of the facility in the absence of the Club Manager.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

Who May Apply: SOFA sponsored applicants (Military Spouse Preference, Family Member Preference, and current Federal employees) currently residing in a 50 mile radius to include Applicants Seeking SOFA.

Duties

Ensures that work assignments by the shift employees are performed.
Provides necessary assistance and supplies to employees and resolve minor problems and complaints of the employees.
Ensures activities take place as planned with proper equipment, personnel, food and beverages. Incumbent is required to be familiar with scheduled activities.
Resolves emergent issues and refers difficult situations to the supervisor.
Reports club patron incidents such as club rule violations to the Club Manager including name, rate, duty station and witnesses.
Documents routine and significant occurrences.
Circulates among patrons as necessary to assure satisfactory services.
Explains and enforces club policies, procedures and regulations.
Maintain proper decorum throughout the club in accordance with prescribed rules and regulations.
In emergency situations, incumbent shall personally notify the Club Manager immediately.
Ensures that NAFA and Department of the Navy rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced.
Makes recommendations to the Club Manager/Assistant Club Manager regarding the work performance of shift employees.
Prior to closing of the club, completes fire safety checks and that unnecessary electrical equipment are unplugged.
Secures all doors and windows, check all locks on the bar storerooms, cashier's office, etc.
Incumbent shall ensure that the Fire Department conducts a fire check prior to closing of the club
Ensures that all keys are properly secured, safes are locked, and upon securing the club, ensures that the entrance keys are locked in the box provided or turned in to the security office.
Performs other related duties assigned.

Requirements

Conditions of employment

Work requires standing, stooping, bending and working in tiring and uncomfortable positions.
Frequently requiring light to moderate carrying and lifting of objects weighing 5 to 15 pounds and occasionally lifting up to and over 40 pounds.
Must successfully pass a NACI (National Agency Check with Inquiries) background investigation at the T1 level.
Must be able to work varied work schedules to include holidays, weekends, and evenings.
Must be able to satisfactorily complete the Food Handler's Course.
Work areas may be uncomfortable, heated, and noisy, with chances of injuries such as cuts, bruises and scrapes.
Incumbent is subject to noise, drafts, dust, and dirt.

Qualifications

1 year general experience - progressively responsible clerical, office, or other work that indicated ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled OR
High School Diploma
Incumbent shall be thoroughly familiar and comply with applicable club operations policies and Standard Operating Procedures.
Must be courteous and possess a sharp, people-oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers.
Ability to lead.
Must have knowledge of computers, basic arithmetic and cash handling procedures.
Must be able to stand and walk for long periods and must be able to work day, evening and weekend shifts, including holidays.
Must be able to communicate with all levels of personnel.
Must be familiar with alcohol serving policies in effect. Incumbent must present a neat, well-groomed, professional appearance at all times and must work harmoniously with co-workers and members of the MWR Department.
Must have or be able to obtain a U.S. Government Vehicle Driver's License.

Education

When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of the application package.

Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization.

Credential evaluations are not free and applicants are responsible for the cost of the selected service.

All substitutions of education for experience will be made in accordance with OPM approved qualification standards.

To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.

All transcripts MUST show students name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
*If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.

For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

Selection may be tentative pending the completion of the satisfactory employment reference checks.

Selectee may be required to complete a one (1) year probationary period.

Participation in the Direct Deposit/Electronic Fund Transfer is required.

Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder) applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer.

Foreign national applicants in positions that require contact with children in any program must have officially entered the United States and started the immigration process in order to be eligible for employment with that activity.

Employees (and their family members) who require medical or dental care in Japan may experience severe limitations accessing medical care both on the military installation and the local economy, and also could incur costly medical expenses. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for the following minimum qualifications:

1 year of experience - progressively responsible clerical, office, or other work that indicated ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled OR
High School Diploma

Applicants who meet the minimum qualifications will be further evaluated for:

Cash handling experience
Customer service operation experience
Knowledge of DOD and Navy club policies, regulations, administrative practices and procedures

Required Documents

The following documents are required at the time of application:

Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable.
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
Proof of SOFA sponsorship: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian)
If claiming Military Spouse or Family Member Preference: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian) AND a copy of marriage certificate
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
Proof of education/training: provide a copy of your awarded/conferred college transcript(s) if claiming education consideration

Note: Applications missing any required document(s) will not be eligible for consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 06/30/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12978751

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources

Phone: 81-468-16-5446
Email: FFR_NAFRecruitment@us.navy.mil

Address: Naval Air Facility Atsugi
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Club Operations Assistant Job in Atsugi Naval Air Facility, Japan