Clarification from the agency

Current United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service and Postal Regulatory Commission Employees only.

The U.S. Postal Service Office of Inspector General Communications team has an opportunity for you! We're looking for an entry-level Communications Analyst to assist with internal and external communications. We want a team player who is willing to learn and able to work full time in our Arlington, VA, headquarters. Bring your voice to our team!

We have an immediate opening for an entry-level analyst to join our Communications team. We are looking for a team player with a willingness to learn and grow. With around two years of experience, the ideal candidate should be detail-oriented and able to work independently on projects while supporting the agency's strategic communication initiatives.

We're looking for a self-motivated individual who is passionate about thoughtful and engaging communication. Our ideal candidate is a quick learner, outgoing, and a team player who will help our fast-paced and dynamic teams coordinate and enhance our internal and external communications.

Be part of a creative and high-performing team that is responsible for shaping the agency's communications strategy to inform, engage, and inspire targeted audiences.

We have a great story to tell and are looking for assistance in telling that story to help inform and engage targeted audiences. If you are a self-motivated, enthusiastic, and creative individual who is comfortable alternating between working independently and as part of a team, this could be a great fit.

Your work on our team is important because what we do reaches not only over 830 OIG employees around the country, but also an external audience that includes Congress, USPS executives, employees, the general public, and members of the shipping/logistics industry.

You will work closely with the Communications team's writers/editors and graphic designers to support creating communications for our audiences. The position comes with a wide range of responsibilities, including researching and gathering information; editing and producing daily and weekly agency-wide publications; publishing content to our internal and external websites; monitoring blog and social media engagement and analytics; writing, editing and creating PowerPoint presentations; assisting with employee engagement programs; and other duties as assigned.

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 01/28/2026 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Journey Band level, equivalent to a GS-9 - GS-11. The salary range for this position is $70,623.00 - $111,087.00. The salary figures include locality pay. Promotion potential to a GS-13 equivalent is at management's discretion.

Please note that the duties and responsibilities associated with this position may vary. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

The individual selected will perform a wide range of duties to support the Communications team, including, but not limited to:

• Coordinating, editing, and producing content, internal newsletters, and messaging.
• Creating PowerPoint presentations.
• Drafting and editing internal and external posts and announcements.
• Assisting in maintaining and managing our internal SharePoint sites and pages and our external website.
• Monitoring blog and social media engagement.
• Ensuring accuracy, clarity, and style consistency across communication platforms.
• Assisting in employee engagement programs.
• Research and information gathering.
• Providing assistance to the Communications staff.
• Other duties as assigned.

Conditions of employment

• Must be a U.S. citizen
• Must be able to pass a drug screening
• Must be able to obtain and maintain Moderate Background Investigation security clearance
• Must be able to obtain and maintain a government-issued credit card
• May be required to successfully complete a 12-month probationary period

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.

• Bachelor's Degree in English, Communications, Journalism, Public Relations, or similar field of study from an accredited college or university.

AND

• Proficiency with Microsoft Office products, including PowerPoint and Teams.

AND

• Applicants must have at least two years of professional experience working in an office environment in the field of communications.

DESIRABLE QUALIFICATIONS

• Master's degree in English, Communications, or Journalism, or Public Relations.
• Proficiency with Adobe Creative Cloud products.
• Familiarity with social media management tools such as Sprout Social.
• Ability to analyze web traffic and social media metrics to measure the success of the content and campaigns.
• Experience conducting keyword research and applying SEO best practices to optimize content.

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.

• Demonstrated ability to follow instructions.
• Demonstrated written and oral communications skills, including detail-oriented editing and proofreading.
• Demonstrated proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Teams.

You will no longer be considered for this position if you: fail to respond to all of the questions in the self-assessment questionnaire; fail to address a factor in the narrative section (no response or "See resume" or similar language will be scored a zero (0)); or receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position.

You will no longer be considered for this position if you:

• Receive a zero (0) rating on any evaluation factor
• Fail to attach all required documentation
• Submit a resume that exceeds the two-page limit
• If your application materials indicate that you are not minimally-qualified for this position
• If you fail to qualify on the interview

Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.

Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 12864897, by closing date 01/28/2026.

1. RESUME - IMPORTANT UPDATE: Your resume must not exceed two (2) pages. You will no longer be considered for this announcement if your resume exceeds the two-page limit. It is essential that your resume and supporting documentation provide sufficient information to substantiate your qualifications for the announced position (categorize as "Resume"). Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job?

Make sure your page margins are 0.5 inches. The recommended font styles are Sans-Serif, Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto or Noto Sans. Consider using 14-point size font for titles and 10-point for the main text in your resume. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)

3.COVER LETTER. Upload a letter of no more than one page describing why you would like this opportunity to work at the USPS Office of Inspector General and how your past experience applies. (Required: Upload and save as "Cover Letter" document.)

4. WRITING SAMPLE. Upload a recent original one-page sample of your writing. (Required: Upload and save as "Writing Sample" document.)

5. TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)

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