Communications and Correspondence Specialist

Clarification from the agency

Applications will be accepted from current employees of the U.S. Nuclear Regulatory Commission on a permanent or competitive term appointment only. Additional selections may be made from this vacancy announcement.

The successful candidate will perform the full range of the Communications and Correspondence Specialist duties. Such duties include but are not limited to:

• Manages all incoming and outgoing correspondence for the OCIO, including reviewing, analyzing, routing, and tracking to determine required actions and ensure timely responses. Maintains a comprehensive tracking system and establishes procedures, timelines, and quality control processes for accountability and consistency.
• Drafts, reviews, and coordinates responses to correspondence on behalf of the CIO and OCIO leadership, including congressional inquiries and high-priority external communications. Reviews and edits executive-level materials (memoranda, reports, briefings, presentations, correspondence) for accuracy, clarity, completeness, and adherence to agency policies and style guides.
• Provides expert guidance to the CIO and senior leadership on communication strategy and messaging. Advises on translating complex technical and policy information into clear, accessible language for diverse audiences.
• Coordinates with program offices and stakeholders to gather information, reconcile differing inputs, and ensure communication products accurately reflect agency positions. Supports the CIO and senior leadership by preparing for engagements, meetings, and agency-wide communications.
• Oversees processes for routing, reviewing, and finalizing communication products to ensure consistency and timely completion. Serves as a quality assurance checkpoint for CIO-level materials.
• Develops and drafts agency-wide communications, including announcements, policy notifications, newsletters, and leadership messages. Plans and coordinates communications activities, maintaining an editorial calendar aligned with organizational priorities.
• Researches, develops, and prepares speeches, talking points, presentations, and briefing materials for the CIO and senior leadership for internal and external engagements.
• Manages or contributes to OCIO digital communications platforms, including intranet and web content, ensuring information is current, accurate, and aligned with organizational messaging.
• Tracks follow-up actions from meetings, coordinates with offices to ensure completion, and monitors action items, deadlines, and information requests related to executive communications.
• Provides direct support to the Senior Advisor to the CIO, including assistance with special projects, communications, correspondence, and policy-related activities.
• Provides guidance and informal training to OCIO staff on writing, correspondence processes, and communication standards. Develops job aids, templates, and reference materials to improve the quality and consistency of written products across the organization.

Conditions of employment

You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.

All information in your resume must be true and accurate.

Conditions of Employment:

• This is a Drug Testing position
• Must be able to meet and maintain security & suitability requirements.

Qualifications

In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.

SPECIALIZED EXPERIENCE is defined as experience that includes all of the following:

Experience that demonstrates expert knowledge and skill in managing executive-level communications and correspondence within a federal agency or comparable organization. This experience includes drafting, reviewing, analyzing, and coordinating written materials (such as memoranda, reports, briefings, presentations, and congressional responses) for senior leadership; developing and implementing communication strategies and standard operating procedures; ensuring clarity, accuracy, consistency, proper formatting and adherence to agency policies and standards through quality assurance reviews; advising senior officials on messaging approaches and communication strategies; and coordinating information and input from multiple offices and stakeholders to produce high-quality communication products; and routing, tracking, and monitoring executive correspondence through established correspondence management processes. Experience must also include translating complex technical and policy information into accessible language for diverse; audiences and overseeing processes for routing, reviewing, and finalizing executive communications.

Note: Experience must demonstrate the ability to independently perform the full range of duties described above at a level of difficulty comparable to the GG-14 grade level in the Federal service.

The ideal candidate will be able to demonstrate the following:

1. Demonstrated experience in managing executive-level correspondence and communications, including reviewing, analyzing, routing, and tracking correspondence; drafting responses for senior leadership; and maintaining tracking systems.
2. Demonstrated experience advising senior leadership on communication strategies; translating technical and policy information for broader audiences; developing agency-wide communications, announcements, and editorial calendars.
3. Demonstrated experience drafting, reviewing, and editing executive-level written materials (e.g., memoranda, reports, briefings, presentations); applying templates and formatting standards; and performing quality assurance reviews for senior leadership communications.
4. Demonstrated experience coordinating information and inputs from multiple offices; engaging with internal and external stakeholders to gather information, reconcile perspectives, and support communication activities.

A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate must be addressed in your resume. The NRC encourages applicants to provide job experience details in your resume. Applicants may also use the supplemental vacancy question to provide additional information pertaining to the specialized experience and ideal candidate criteria.

PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

When the application process is complete, your application will be reviewed to determine if you meet the job requirements. Your application will be evaluated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skills, and abilities related to the job requirements. You must respond to all required application questions.

If you are among the top candidates for this position, your application will be referred to the hiring manager for possible interview and selection based upon the number of available vacancies to be filled in each office.

Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to submit a concise resume that directly relates to this position.

The following documents are required for your application package to be complete. If you fail to provide any required documents, you will be marked as having an incomplete application package and you will not be considered any further.

• Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); and 4) other qualifications. Please limit your resume to 2 pages. See below for Additional Resume Information.
• SF-50 (Notification of Personnel Action): You must submit a copy of your most recent non-award SF-50 (Notification of Personnel Action) to verify competitive/excepted status or reinstatement eligibility. Applicants who only submit an award SF-50 will not receive further consideration.

All application materials, including transcripts, must be in English.

Additional Resume Information:
Your resume is crucial in our evaluation of your qualifications. Resumes should clearly demonstrate your skills, knowledge, and abilities. Please limit your résumé to 2 pages. To ensure your resume contains all required information, we encourage you to use the USAJOBS Resume Builder. If you choose to use your own resume, please ensure it contains all the required information, and you organize it so we can associate the following information with each experience/position:

• Job title
• Name of employer
• Beginning and ending dates of employment (month/year) format
• Hours worked per week. We will assume full-time unless otherwise stated. We will pro-rate part-time employment in crediting experience.
• Concise, results-focused language for job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
• Series and grade or equivalent (if a federal position).

Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) or other inappropriate material on your resume or cover letter. If your resume contains prohibited information as listed above, your application may be determined ineligible, and you will not receive consideration for this position. We will not access web pages linked on your resume or cover letter, links to social media such as LinkedIn, to determine your qualifications. Cover letters are optional.

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