Corporate Processes and Governance Lead

The United States Space Force (USSF) HQ at the Pentagon is searching for a Corporate Processes and Governance Lead to support HQSF S/3/4/7 (NH-0343-04, GS-14/15 Equivalent).

Description:
Serve at Headquarters United States Space Force in the Pentagon as the Corporate Processes and Governance Lead for the Office of the Deputy Chief of Space Operations for Operations, HQSF S3/4/7. Reporting to the Director of Staff, you will serve as the organization's principal functional lead for corporate workflow, knowledge management, governance, records-management integration, and business-process improvement. Within Director of Staff and senior-leader guidance, you will independently lead a high-visibility, organization-wide program supporting more than 230 personnel and advise the Director of Staff and senior leaders on the effectiveness, risks, and improvement of internal business operations.
You will establish the strategy, governance framework, performance measures, and operating procedures for the HQSF S3/4/7 ETMS2 workflow and corporate-process portfolio. You will use data and organizational analysis to identify systemic barriers, improve decision and information flow, strengthen accountability, and implement approved process improvements across the headquarters. You will provide functional leadership and coordinate government requirements for a two-person contractor team supporting workflow operations, while focusing your own efforts on program direction, governance, senior-leader engagement, cross-functional integration, and continuous improvement. This position does not exercise formal supervisory authority over military or federal civilian personnel.

Ideal Candidate:
The ideal candidate will possess a bachelor's degree or equivalent combination of education, training, and extensive, progressively responsible experience in management analysis, business operations, workflow management, knowledge management, governance, or related fields. The candidate will demonstrate expert-level ability to independently lead complex, enterprise-level programs; analyze organizational performance; develop governance and process-improvement strategies; and advise senior leaders on business operations, workflow, and organizational effectiveness.

The candidate will have substantial experience with Enterprise Task Management Software Solution 2 (ETMS2), or comparable enterprise task-management systems, including tasker intake, routing, assignment, suspense management, status reporting, quality control, and executive-level visibility. Experience with Microsoft Teams, Planner, PowerBI, SharePoint, records-management practices, collaboration tools, process mapping, standard operating procedures, governance forums, performance metrics, and continuous process improvement is highly desired.

The successful candidate will be an independent, organized, and proactive professional who can manage competing priorities; analyze organizational problems; develop practical and sustainable solutions; communicate effectively with senior leaders and action officers; and build productive working relationships across a large headquarters organization. The candidate will be able to translate Director of Staff and senior-leader priorities into sustainable organizational processes; lead cross-functional implementation efforts; and exercise sound independent judgment, consistent with established guidance and leadership intent, in resolving complex workflow, governance, and knowledge-management issues.

Knowledge, Skills & Abilities:
1. In-depth understanding of strategic planning processes, including the ability to align organizational goals with strategic initiatives.
2. Comprehensive knowledge of organizational structure, functions, and interrelationships within a command environment.
3. Familiarity with military protocols, customs, and courtesies, as well as knowledge of military chain of command and operations.
4. Knowledge of legislative processes and the ability to coordinate with legislative bodies and respond to congressional inquiries.
5. Understanding of project management principles, including planning, execution, and monitoring of projects.

Conditions of employment

• U.S. Citizenship Required
• Must be able to obtain and maintain a Top-Secret security clearance.
• This is a designated drug testing position. The incumbent is subject to pre-employment drug testing as a condition of employment, and participation in random drug testing.
• May be required to work overtime on an unscheduled or emergency basis.
• Eligible for situational telework only, including Emergency and OPM prescribed "Unscheduled Telework".
• Employee may be required to perform travel by military or commercial passenger aircraft in the performance of temporary duty assignments.
• PCS / relocation funding is authorized.
• Subject to Temporary Duty Assignment (TDY): Approximately 25 days per year.
• This position will close after 5 business days or 75 applications, whichever comes first.

Qualifications

The 0343 series does not have an individual occupational requirement that must be met. You can view the experience level requirements here. Please scroll down to the 3rd section titled Administrative and Mangement Positions.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Knowledge, Skills and Abilities (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies as related to the series and grade of the position being filled. Final qualifications determinations will be assessed based on OPM's General Schedule Qualifications Standards found here:

Interviews: You will be contacted by e-mail and/or telephone if your application is identified as qualifying for a position being filled. An interview may be conducted. If interviewed, you will be asked to address the same knowledge, skills, abilities and/or competencies used to initially qualify your application for the position.

Resume:You must submit a resume that may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume exceeds two pages or is illegible/unreadable. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your resume must provide:

1. Personal information - your full name, email and mailing addresses, phone number
2. Education information - the name of the school and the dates you attended
3. Work experience - paid and unpaid work with the following information:
   • Job title
   • Detailed duties and accomplishments
   • Employer's name and address
   • Supervisor's name and phone number
   • Starting and ending dates (If actual dates are not known, provide your best-estimated timeframes.)
   • Hours per week
   • Salary, if applicable
4. Other qualifications - skills, certifications/licenses, honors, awards, special accomplishments, and job-related training courses

College Transcripts (if applicable): Please see the Education section of this announcement for detailed information about transcripts.

Next steps