Correctional Treatment Specialist (Case Manager) Job in Tallahassee, FL

Vacancy No. TAL-2025-0003 Department Justice, Bureau of Prisons/Federal Prison System
Salary $55,562.00 to $79,954.00 Grade 07 to 09
Perm/Temp Permanent FT/PT Full-time
Open Date 11/7/2024 Close Date 11/22/2024
Job Link Apply Online Who may apply Public
Locations:
Tallahassee, FL


Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors.

This job is open to

Clarification from the agency

• THIS IS A DELEGATED EXAMINING ANNOUNCEMENT OPEN TO ALL U.S. CITIZENS. • Duty Location: FCI Tallahassee, FL

Duties

Independently conducts group guidance sessions of a varying nature. This counseling deals with institutional adjustment, U.S. Parole commission, release planning, and interpersonal communications, individual counseling sessions varying in methods and intensity relevant to the individual's problems. They may focus on helping the individual offender understand and live within the complex family circumstances and assist him in developing new adjustment techniques. The Case Manager helps the offender view problems objectively and to deal with them realistically. Routinely deals with community resources to secure information and develop release plans. Prepare special progress reports for such consideration as parole, transfer, restoration of forfeited good time, and makes appropriate recommendations. Corresponds with attorneys, judges, probation and parole officers and other professionals regarding the inmate's case.

Prepares diagnostic studies, responsible for collecting, interpreting and evaluating factual information reflecting developmental and circumstantial factors for the assigned caseload of inmates. Acts in a liaison capacity with other units and institutional employees on matters concerning inmate behavior. Serves as the primary liaison with the U.S. Parole Commission in reporting the inmate's program progress, readiness or lack of readiness for release, and resources in the community relevant to the desirability of his release. Actively develops program planning by presenting cases to the Unit Team and coordinating case management services with other correctional disciplines.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Requirements

Conditions of Employment

  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.
  • Selective Service Requirement: www.sss.gov

Interagency Career Transition Assistance Plan (ICTAP). The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1)this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide proof of eligibility with your application of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: Click Here

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here

Qualifications

To be considered for the position, you must meet the following:

Basic Requirements:

A. Degree: that included at least 24 semester hours of course work in the behavioral or social sciences.

OR

B. Combination of education and experience - that included at least 24 semester hours of course work in the behavioral or social sciences, and that provided applicants with knowledge of the behavioral or social sciences equivalent to a 4-year degree as shown in A above.

Evaluation of Education - Courses, such as sociology, correctional administration, criminal justice, government/political science, psychology, social work, counseling, and other related social or behavioral science courses may be used to satisfy the 24-semester-hour requirement.

Evaluation of Experience - Experience must have been gained in (1)casework in a correctional institution or in another criminal justice setting; (2) counseling in any setting, provided it required diagnostic or treatment planning skills to achieve specific social or occupational goals; or (3) work treating persons in need of social rehabilitation.

AND

In addition to meeting the Basic Requirements, applicants must have the following:

Education:

GL-07: One year of graduate-level education or superior academic achievement.

GL-09: Two years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree.

Graduate Education must have been in corrections or a related field, such as criminal justice, sociology, psychology, counseling, social work, or other course work related to the position.

OR

Experience:

GL-07, GL-09: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. To be creditable, this experience must have equipped the applicant with the particular knowledge, skills, and abilities necessary to successfully perform the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are:

GL-07:

  • Assist in case management services.
  • Assist in the collection, verification, and analysis of information in the preparation of social histories reflecting the nature and extent of problematic behavior, current social problems and causative factors.
  • Assist in writing correspondence and preparation of correspondence and responses to various sources, including Attorneys, Judges, Members of Congress, Parole Offices and others.
  • Assist in determining inmate needs and program goals for individuals and monitoring the progress of the programs.

GL-09:

  • Experience in providing case management services to the local inmate population.
  • Experience in the collection, verification, and analysis of information in the preparation of social histories reflecting the nature and extent of problematic behavior, current social problems and causative factors.
  • Experience in determining inmate needs programs goals, monitoring inmate progress through development of progress reports
  • Experience in writing correspondence and preparation of correspondence and responses to inquiries from various sources, i.e. Attorneys, Judges, Members of Congress, Parole Offices and others.

OR

Combination of Education and Experience:

GL-07, GL-09: Combination of successfully completed graduate level education and specialized experience. This experience must have equipped you with the particular knowledge, skills and abilities to perform the major duties of this position as described above.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

Superior Academic Achievement. (S.A.A.) applicants MUST provide a transcript in order to be considered under S.A.A. 

In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

This position IS included in the bargaining unit.

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution. If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage. 

Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.

Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.

All applicants are subject to and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.

All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.

The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70-minute time period and a passing score of 68 must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.

Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.

Additional selections may be made if vacancies occur within the life of the certificate.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Based upon your self-reported responses to the assessment questions during the application process, your application will be placed into one of three categories: Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment questionnaire.

NOTE: Candidates within the top quality category and who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.

If you are entitled to veterans preference, you should indicate the type of veterans preference you are claiming on your resume. Although veterans preference points are not assigned under the category rating procedures described under "How You Will Be Evaluated", veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.

In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest qualified category as defined by category rating procedures.

Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.) that includes specific timeframes (MM/YYYY) format and number of hours performing duties.

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

GL-07:

  • Ability to use time and resources efficiently.
  • Ability to communicate orally.
  • Ability to communicate in writing.
  • Ability to interpret and apply policy/guidelines.

GL-09:

  • Ability to communicate in writing.
  • Ability to analyze.
  • Knowledge of casework theories, methods and guidelines.
  • Ability to communicate orally.
  • Ability to use time and resources efficiently.

You may preview questions for this vacancy.

Required Documents

  • Veterans' Preference Documentation:  Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge).
  • If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: (1) the military service dates including the expected discharge or release date; (2) and the character of service (must be an honorable or general discharge); and (3) any qualifying service/campaign/expeditionary medals.
  • SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, submit a completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference"; all other required documentation identified on the SF-15, in addition to the veteran's DD-214 described above.  A Department of Veterans Affairs letter must contain: the Veteran’s Name and Combined Service-Connected Evaluation.
  • Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility.
  • Resume: showing relevant experience (cover letter optional).
  • In order to receive credit for experience contained in an application, your employment history must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week.  Failure to follow this format may result in disqualification.
  • College transcript: which includes the School Name, Student Name, Degree and Date Awarded (if applicable). (Note:  If you are selected for this position, official transcript(s) will be required prior to your first day).
  • SF-50: for proof of prior LEO coverage, if applicable.

Failure to provide these documents could possibly result in removal from consideration for this vacancy.  If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc.  Documentation should be identified/saved as VA Letter, DD214, or Transcripts.

We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply through the online application system at www.USAJOBS.gov.  Follow the prompts to register, answer a few questions and submit all required documents.  

NOTE:  Submission of a resume alone is not a complete application.  This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section.  Please carefully review the complete job announcement and the "How to Apply" instructions.  Failure to provide the required information and/or materials will result in your application not being considered for employment.

Claiming Veterans Preference? If yes, you MUST claim preference on-line during the application process and upload documentation to support preference claimed.   Failure to claim Veterans Preference or provide supporting documentation may result in you not receiving appropriate consideration during the assessment process.

Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).

All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement.  Supporting documentation for announcements with an application limitation MUST be uploaded the same day you apply, as these positions may close earlier than stated in the announcement.  

Paper applications:  If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.

Contact for Assistance in Applying On-Line:
DOJ, Federal Bureau of Prisons
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, TX  75051
E-Mail:  BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov
Phone:  972-352-4200     

Agency contact information

CSU
Address
JUSTICE, BUREAU OF PRISONS
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, Texas 75051
United States
Learn more about this agency

Next steps

We will notify you of the outcome after each step of the application process has been completed. Applicants will be notified via e-mail, to the e-mail address registered in USAJOBS. The referral certificate or list of eligibles will then be issued to the selecting official for further consideration. The Human Resource Office may then contact you for an interview if they wish. We expect to make a final job offer within 80 days after the closing date of the announcement.

Applicants referred on a certificate of eligibles may receive an Inquiry of Availability (OF-5 Form)via e-mail, mail or a telephone inquiry from the local Human Resource Department. Applicants MUST complete the OF-5 form and return it to the Human Resource Management Office or contact the Human Resource Department telephonically or via e-mail. Applicants MUST also telephone the Human Resource Department during normal business hours to schedule an interview. Failure to either return the form or contact the Human Resource Department will result in a loss of consideration for the position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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