Course Administration Specialist, CG-0301-11 (Term Appointment NTE 13 Months) Job in Washington, DC

Vacancy No. 2024-CU-D1023 Department Federal Deposit Insurance Corporation
Salary $91,143.00 to $148,641.00 Grade 11 to 11
Perm/Temp Temporary FT/PT Full-time
Open Date 12/19/2024 Close Date 12/26/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

This position is located in the Corporate University of the Federal Deposit Insurance Corporation and is responsible for the administration of a full range of training programs, activities and events.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

This job is open to

Clarification from the agency

This position is open to all United States Citizens.

Duties

  • Performing the administrative function for the overall implementation of courses, programs, and presentations designed for FDIC employees.
  • Plan and coordinate the logistics associated with scheduling classes, programs and events to optimize quality delivery.
  • Analyze learning environments to meet instructional needs such as number of instructors or facilitators, number of participants, properly structured student guides, and evaluative materials.
  • Handling communications to and from employees and marketing courses and programs.
  • Provide information on current and upcoming courses to appropriate targets of employees to enhance visibility of offerings and maximize enrollments.
  • Communicate with employees on registration, pre-requisites, course materials/assessments, and other areas so they have a full understanding of the requirements of the courses.
  • Monitoring and evaluating program and training effectiveness and making recommendations for improvement.
  • Review, summarize and analyze data from course evaluations.
  • Prepare reports for faculty, program managers and management summarizing data and reflecting trends.
  • Analyzing the effectiveness of business processes, procedures and controls and making recommendations for enhancements or improvements.
  • Develop standard operating procedures/processes to enhance effective and efficient course and program operations and conduct periodic reviews/updates.

Requirements

Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.  

Employment Conditions.

Completion of Confidential Financial Disclosure may be required.

Minimum Background Investigation (MBI) required.

The candidate selected will be offered a term appointment not-to-exceed 13 months, which may be extended to a maximum of four years based on workload requirements and organizational staffing authorizations.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.  Additional qualifications information can be found here.
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG-09 grade level or above in the Federal service.  Specialized experience is defined as experience administering courses, programs, or projects in support of employee training and development including scheduling classes, communicating with participants, and managing logistics. OR

EDUCATION: Ph.D or equivalent doctoral or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. OR

COMBINING EDUCATION AND EXPERIENCE: Combinations of successfully completed education and experience may be used to meet total qualification requirements for the CG-11 level.

 
Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position. For more information, click here.

Education

See requirements stated under QUALIFICATIONS.

Additional information

Selectee(s) for this position will be required to report to their duty station office two days per week.

If selected, you may be required to serve a trial period.

To read about your rights and responsibilities as an applicant for Federal employment, click here.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

To find out more, click here.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

If you are found qualified, you will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below. Within these categories, candidates eligible for veterans’ preference will receive selection priority over non-veterans.

  1. Ability to administer and implement multi-faceted courses, programs or projects with competing deadlines.
  2. Ability to meet and interact with individuals at all levels.
  3. Skill in analyzing information, determining the nature of problems, considering alternatives and making recommendations for corrective action for administrative or other operating programs.
  4. Ability to communicate orally.
  5. Ability to communicate in writing.
  6. Skill in the analysis of data to determine trends, evaluate patterns and measure results, as well as prepare recommendations on such analysis in reports.
  7. Skill in developing work processes and systems for work products.

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs. 


You may preview questions for this vacancy.

Required Documents

Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status.  Please review the following to determine your eligibility and which document(s) is required to complete your application:
VETERANS' PREFERENCE: If you are claiming veterans' preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty - or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents.  (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)
INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.

EDUCATION DOCUMENTS:  If you are using education to meet all or part of the qualification requirements, submit a copy of your college transcript (an unofficial transcript is acceptable). Education must be from accredited institutions. For a listing of accredited educational institutions, click here. An official transcript will be required if you are selected. If you attended more than one university and need to send multiple transcripts, please upload/fax all transcripts as one document.

Foreign Education:  If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. For more information, click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.

Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.

You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.

Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.

Agency contact information

Janeen Saul
Phone
214-715-7131
TDD
1-800-925-4618
Fax
000-000-0000
Email
jsaul@fdic.gov
Address
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States
Learn more about this agency

Next steps

You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.

The Fair Chance Act prohibits inquiries concerning an applicant's criminal history information unless the hiring agency has made a conditional (tentative) offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Federal Deposit Insurance Corporation’s Human Resources Staffing Policy and Accountability team at FairChanceAct@fdic.gov

For more information go to FDIC Fair Chance to Compete for Jobs Act.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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