Credentialing Program Assistant Job in West Roxbury, MA

Vacancy No. CBTD-12649129-25-MC Department Veterans Health Administration
Salary $49,838.00 to $64,792.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 12/20/2024 Close Date 1/7/2025
Job Link Apply Online Who may apply Public
Locations:
West Roxbury, MA


Summary

This Credentialing Program Assistant position is located at the VA Boston Healthcare System in the Medical Service, located at the West Roxbury, MA campus.

This position is a full time at 40 hours per week, in person (no telework).

This job is open to

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

The incumbent is responsible for direct coordination of the credentialing and privileging process of the members of the Medical Service (Physicians, RNP's & PA(C)'s) as well as indirect overseeing of the credentialing and privileging process/scope of practice of the Emergency Physicians, Primary Care Physicians and Primary Care RNP's.

Major Duties:

  • The direct duties relate to new appointments, re-appointments, licensure renewals and clearance, Federation of State Medical Boards clearance, and credential verification. S/he maintains a database for all time sensitive certifications and licenses. S/he requests, receives, and reviews quality assurance ongoing and focused peer review process documentation from all of the physicians/RNP's/PA(C)'s mentioned above from the Medical Service as well as assuring the receipt of the documents from other services. This includes not only annual quality assurance/peer review but coordination of the more frequent focused peer reviews for those who are new appointees or those who require performance practice plans. S/he drafts memos for signature by the Chief and/or Associate Chief of Medicine. The incumbent is responsible for following up on continuing medical education credits and works with each new/re-appointed staff member to make sure that the appointment process is understood and completed in a timely and thorough manner.
  • In addition to coordinating all administrative aspects of this program, the incumbent functions as the technical advisor to Medicine as the liaison with the Medical Staff Office on all credentialing and privileging matters. S/he ensures all recommendations from the Professional Standards Board are acted upon in a timely manner and provides technical guidance to the Medical staff on the intricacies of the Credentialing and Privileging process.
  • The incumbent functions as the Medical liaison with the Nursing and ensures all requirements are met for the initial appointment of Medicine's Advance Practice Nurses and other technical positions. S/he may provide direction to nursing staff on qualifications for promotions and special advancements. S/he prepares and submits documentation for these promotions and advancement as called for.
  • The incumbent works closely with the Human Resources Service on new appointments and changes in appointment status. This is especially true with the coordination of newly appointed WOC (without compensation) providers and Fee Basis providers. In this role, the incumbent must have a comprehensive and working knowledge of personnel procedures and practices.
  • S/he completes any additional requests and work as directed by supervisor.

Work Schedule: Full Time, Monday - Friday 7:30am - 4pm
Position Description Title/PD#: Credentialing Program Assistant/523-00961-A
Physical Requirements: The work area is usually an adequately lighted, heated, and ventilated office of medical facility setting. The work environment involves everyday risks or discomforts that require normal safety precautions. The sedentary and may require some walking, standing, bending, carrying and/or lifting of light items like papers or books. The work requires light to moderate levels/times performing keyboarding to prepare correspondence.

NOTIFICATIONS:
  • This position is in the Competitive Service.
  • This is an NAGE Bargaining Unit position.
  • Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.
  • This position is covered by locality-based comparability pay. .
  • Narrative responses to the knowledge, skills and abilities (KSAs) will be required from the selectee in order to proceed with the appointment.
  • Incomplete applications will not be considered.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Preparing correspondence, reports, and other documents based on information gathered from program files or other records. Establishing and maintaining program files and records. Knowledge of various office automation software, processing procedures, and function keys to produce a wide range of documents, such as graphics or tables within text, editing and reformatting electronic drafts, and updating and revising existing databases or spreadsheets. Knowledge of standard office equipment, such as computers, copiers, fax machines, and office automation systems to perform a substantial range of office automation support. Proper use of grammar, spelling, capitalization, punctuation, and commonly used specialized terminology to prepare written material correctly.

There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Resume Reminder: Your resume must include the following information for each job listed:

- Employer name and complete address;
- Job title; Duties (be as detailed as possible);
- Month & year start/end dates (e.g., June 2007 to April 2008);
- Full-time or part-time status (include hours worked per week); and
- Series and Grade, if applicable, for all Federal positions you have held.

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy.

We cannot make assumptions regarding your qualifications.

Education

There is not educational substitution for this position.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Required Documents

Resume Reminder: Your resume must include the following information for each job listed:

- Employer name and complete address;
- Job title; Duties (be as detailed as possible);
- Month & year start/end dates (e.g., June 2007 to April 2008);
- Full-time or part-time status (include hours worked per week); and
- Series and Grade, if applicable, for all Federal positions you have held.

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy.

We cannot make assumptions regarding your qualifications.

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 01/07/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12649129.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Marianne Coutinho
Address
VA Boston Healthcare System
940 Belmont Street
Brockton, MA 02301
US
Learn more about this agency

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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