Credentialing Technician Job in Jacksonville Naval Hospital, FL

Vacancy No. HSJT-26-12820546-DHA Department Military Treatment Facilities under DHA
Salary $44,959.00 to $58,445.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 10/22/2025 Close Date 10/28/2025
Job Link Apply Online Who may apply Public
Locations:
Jacksonville Naval Hospital, FL


Summary

About the Position: This position is located within the Large Market at Naval Hospital Jacksonville, Director of Executive, Quality Management. The primary responsibility of the position is to serve as a Credentialing Technician.

This is a Direct Hire Solicitation.

Duties

  • Establishes and/or maintains privileged healthcare providers' Individual Credentials File (ICF) for appropriate individuals on active duty, employed by or contracted to Jacksonville and its branch clinics.
  • Establishes and maintains an Individual Professional Files (IPF) for all active duty, civil service or contract non-privileged healthcare providers working at Jacksonville and its branch clinics.
  • Responsible for the technical management of the credentials review and clinical privileging recommendation process.
  • Provide daily continuity and uniformity in managing the Navy credentialing and privileging program.
  • Enters required information concerning package status, education, training, board certifications, licensure, privileging, and supporting comments into the Centralized Credentials Quality Assurance System (CCQAS), and other databases required.
  • Maintains over 200 Credentialing Transfer Briefs (CTBs) and privileging information on reservist and personnel who are at this command as a temporary assigned duty (TAD).
  • Coordinates and facilitates the initial evaluation, renewal and modification of clinical privileges for all types of healthcare providers assigned to Jacksonville and its 5 Branch Health Clinics.
  • Manage privileging requirements for different types of providers including Nurses, Physicians, Nurse Practitioners, Allied Health Specialists, and Dentists.
  • Process files for healthcare providers with over 75 different functional specialties (e.g., Internal Medicine, Urology, Neurology, etc.).
  • Work with privileging requirements for Navy, Army and Air Force which are all subject to different rules and regulations.
  • Process files for Telemedicine providers from facilities all over the country.
  • Review credentialing applications submitted by prospective civilian and contract employees to include verifications of education, training, and licensure, to determine their suitability.
  • Gathers and verifies information on the professional education and specialized training of all clinical support staff requesting employment at the hospital.
  • Ensures verification of all background information used in establishing a provider's Bonafide medical and professional expertise prior to employment at facilities.
  • Prepares monthly reports listing all providers with licenses/certifications, privileges, renewal requirements.

Requirements

Conditions of Employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
  • This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience performing any of the following which includes: Performing a variety of administrative and custodial functions in support of organizing and managing files for a Command level program; Maintaining security, integrity and confidentiality of all data received; Correlating and analyzing data received from outside agencies and other resources; Initiating evaluations, renewals and modification of clinical privileges for all types of healthcare providers and staff; Managing and analyzing applications and supplemental documentation submitted by all healthcare providers to include verification of education, training, and licensure, to determine their suitability; Corresponding and providing guidance to all levels of staff to ensure applications are accurate and complete; Gathering, interpreting and analyzing professional education and specialized training of all healthcare providers and staff requesting employment at a medical facility; interpretation and analysis of regulations and policies. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) in Department of Defense (DoD) to recruit and appoint qualified candidates to positions in the competitive service.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

Veterans and Military Spouses will be considered along with all other candidates.

Required Documents

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

  • Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.
  • For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
  • Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about what's in your resume.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
  • For additional information, to include formatting tips, see: What to include in your resume.
2. Other supporting documents:
  • Cover Letter, optional
  • Most recent Performance Appraisal, if applicable

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.

  • The complete application package must be submitted by 11:59 PM (EST) on 10/28/2025to receive consideration.
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12820546).
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section.
  • You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Your resume selected in USAJOBS will be included, but you must re-select other documents from your USAJOBS account or your application may be incomplete.
  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

To verify the status of your application, log into your USAJOBS account (https://www.usajobs.gov/applicant/profile/dashboard/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.

Agency contact information

Army Applicant Help Desk
Address
JT-DDAAFL ATLANTIC DHN - JACKSONVILLE
DO NOT MAIL
Jacksonville, FL 32214
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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