Duties
The OIG conducts audits and reviews of issues involving Federal student aid, K-12 schools, charter schools, special education, career and technical education, adult education, and more. When our work identifies problems, we propose solutions. Our work has resulted in improvements to ED programs and changes to some of the most important Federal education laws in our country.
The OIG also conducts criminal and civil investigations into suspected fraudulent activities by schools, colleges, universities, contractors, subcontractors, school officials-any entity or individual that participates in ED programs or receives ED funding. Through our work, we have unraveled multimillion-dollar fraud schemes by people placed in positions of trust to educate our children. We're also on the cutting edge of cybersecurity, using the latest technology and techniques to discover and defeat current and emerging threats from cyber and economic crime.
We tackle new and emerging issues head-on and continually work to improve our techniques and capabilities. We consistently expand our expertise by training and developing our staff. This dedication has enabled the OIG to become a leader in the Federal government in the areas of audits, investigations, and fighting cybercrime.
Whether you're just entering the workforce or are a seasoned professional, if you're looking for a career rather than just a job, and interested in shaping the next generation of Americans tackling tomorrow's challenges, consider joining our team.
As a Criminal Investigator (Operations Officer), GS-1811-14, you will be responsible for the following:
Serves as an advocate for the assigned region, exercising independent initiative and coordination of initial and ongoing criminal, civil and administrative investigations in communicating approaches, benefits and results of pursuing actions with management. Incumbent prepares regional performance reports to assess adequacy of resources, timeliness of investigations, and results obtained. Works to initiate changes in policies and procedures relative to investigative activates and program areas. he incumbent manages the review and analysis of investigative activity request, such as consensual monitoring and undercover requests submitted by their regions. Initiates discussion with Special Agents (SA), Assistant Special Agents in Charge (ASAC), and Special Agents in Charge (SAC), to clarify or resolve inconsistencies in the requests. Presents view on the merits of proposals and issues raised.
Manages the review and analysis of investigative activity request, such as consensual monitoring and undercover requests submitted by their regions. Initiates discussion with Special Agents (SA), Assistant Special Agents in Charge (ASAC), and Special Agents in Charge (SAC), to clarify or resolve inconsistencies in the requests. Presents view on the merits of proposals and issues raised.
Identifies plans, directs, coordinates and conducts extensive internal and external training and outreach relative to program areas and investigative activities. In addition, develops and assists in the management of new initiative, programs or special projects.
Develops polices criteria, and procedures for investigations; conducts special projects and analyses in support of Investigations Services; and develops and implements training strategies to promote the professional development of Criminal Investigators. Incumbent coordinates national level, multiregional or highly sensitive investigations where coordination of efforts and staffing may be necessary for overall outcome of investigative activities. Incumbents are responsible for reviewing investigative files to determine if such files accurately and definitively document the investigative activities taken during the course of the investigation prior to final closure.
Provides leadership and oversight necessary to plan and conduct special studies or analysis of ED operations to determine effectiveness and proprietary in terms of program delivery, regularity requirements and policy compliance. Develops and directs the development of innovative ways to improve program operations, management methods or investigative procedures to correct identified problems. As necessary, works to recommended changes to legislation, polices and other guidance affecting ED responsibilities and program delivery.
Responsible for leading, coordinating, and overseeing one or more enterprise-level programs that support the agency's mission, strategic objectives, and statutory mandates. The incumbent applies advanced leadership, planning, and organizational management skills to direct the execution of ongoing programs and associated projects, ensuring alignment with agency priorities, resource constraints, and performance expectations. In addition to managing programs, the incumbent also oversees discrete projects within those programs.
Requirements
Conditions of employment
You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.
If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Key Requirement - Relocation will not be paid.
Key Requirement - Males 18 and over must be registered with the Selective Service.
Key Requirement - Must be able to obtain and maintain a Top Secret clearance.
Key Requirement - Must be a US Citizen
Key Requirement - A valid state's driver license is required.
Key Requirement - Subject to pre-employment and random drug testing.
Qualifications
You may meet the minimum qualifications for the GS-14, if you possess the specialize experience.
Specialized Experience for the GS-14. One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing duties or work assignments:
1. Planning and conducting complex criminal, civil, and administrative investigations; managing cases through all stages of the investigative process; and preparing comprehensive reports.
2. Leading and executing the implementation of a non-investigative effort, such as a training event, program, or project, that required a) cross-component or multi-office coordination, b) communication, and c) leadership, or comparable experience that would prepare the candidate to serve and complete training as a certified program/project manager.
3. Briefing management and senior leaders on key findings and special projects while fostering strong relationships with multiple entities and components.
Knowledge, Skills, and Abilities (KSAs) - The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).
1. Knowledge of investigative principles, techniques, methods, and procedures in order to conduct difficult, complex, and highly sensitive investigations.
2. Ability to independently plan, organize, prioritize, and conduct complex investigations and reviews.
3. Skill in oral and written communications.
4. Must be able to work independently or collaborate with others in establishing plans for the execution of most unique, complex and sensitive projects relating to the criminal investigative programs of Investigation Services.
5. Balance technical and non-technical competencies, such as: Project planning and execution, Risk management, Communication and stakeholder engagement, Analytical thinking and decision-making Leadership and collaboration.
Applicants must be a minimum age of 21 and not have reached their 37th birthday prior to the opening date of this vacancy announcement. If an applicant reaches his/her 37th birthday during the open period of this vacancy announcement, the application will be considered. Applicants who reach their 37th birthday prior to the opening date of this vacancy announcement will not be considered. Applicants who are currently or previously have been employed under a law enforcement position covered by 5 U.S.C. § 8336(C) or 5 U.S.C. § 8412(D) and applicants with documented veteran's preference are not restricted from applying regardless of age.
Law Enforcement Availability: Applicants must agree to work an average of two hours extra per day to meet the requirements of law enforcement availability pay (LEAP) as described in Title 5 U.S.C. § 5545A(d)(1).
Applicants may be required to undergo a pre-employment medical examination by an Agency designated physician to determine if they are physically and medically qualified to perform the full duties of the position. Any physical condition which could hinder an individual's full, efficient and safe performance of his/her duties as a criminal investigator, or failure to meet any of the required physical or medical qualifications, will usually be considered disqualifying for employment, except when sufficient evidence is presented that the individual can perform the essential functions of the job efficiently and without hazard to themselves and others.
Medical Requirement: The duties of positions in this series require moderate arduous physical exertion involving walking and standing, use of firearms, and exposure to inclement weather. Manual dexterity with comparatively free motion of finger, wrist, elbow, shoulder, hip, and knee joints is required. Arms, hands, legs, feet must be sufficiently intact and functioning in order that applicants may perform the duties satisfactorily. Applicant must be able to pass an Audiometer test. Hearing loss exceeding a 30-decibel average in either ear in the conversational and speech range (500, 1000, 2000 cycles) is disqualifying. Applicant should possess uncorrected visual acuity of no less than 20/100 in each eye, correctable to 20/20 in one eye and 20/30 in the other eye. Ability to read, without strain, printed material the size of typewritten characters is required. Glasses are permitted. Normal depth perception: depth perception to the correctable standard of 80 seconds of ARC is permitted.
Firearms Requirement: Applicants for this position are required to qualify with and use firearms and other weapons as part of assigned duties and to maintain such qualifications. Because of an amendment to 18 U.S.C. § 922(g)(9), which became effective September 30, 1996, and is referred to as the Lautenberg Amendment, applicants are ineligible for this position if at ANY time they have been convicted of a misdemeanor or felony crime of domestic violence, unless such conviction was expunged, set aside, or the applicant received a pardon.
Agent Training: Applicant must have satisfactorily completed the Basic Criminal Investigative Training Program at the Federal Law Enforcement Training Center in Glynco, Georgia, or its equivalent.
Education
Education cannot be substituted for experience for this position and grade level.
Additional information
Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email careers@ed.gov to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email).
Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.
Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.
This position may be considered essential for purposes of reporting to work during federal government closures.
Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules.
You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We use a multi-step process to review and evaluate applicants:
1. Eligibility and Minimum Qualifications
Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.
2. Rating and Ranking
If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and supporting documentation. You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement (if applicable). Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and the result of the USA Hire Assessment(s) (if applicable) required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Non-Supervisory: Oral Communications, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management
Based on the outcome of this evaluation, your application data may be further assessed by a Subject Matter Expert (SME) panel. If your qualifications are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.
3. Referral and Selection
If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.