Custodial Worker (Housekeeping) NA-02 Job in Grafenwohr, Germany

Vacancy No. O4NAFJJ-25-12807424 Department Army Installation Management Command
Salary $17.60 to $20.54 Grade 2 to 2
Perm/Temp Permanent FT/PT Part-time
Open Date 9/29/2025 Close Date 10/8/2025
Job Link Apply Online Who may apply Public
Locations:
Grafenwohr, Germany


Summary

This position is located at Tower Barracks Army Lodging in Grafenwoehr, Germany.

Incentives and Bonuses

  • Incentives will not be paid.
Priority will be given to those that attend the job fair on 8 Oct 2025 from 0930 and 1330. Please see "how you will be evaluated" below.

This job is open to

Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Cleans rooms, corridors, stairways, and other areas. Sweeps, mops, vacuums, dusts, scrubs, washes and polishes fixtures and furniture, walls, lanai glass and doors, equipment and furnishings in assigned guest rooms and other areas.
  • Makes beds and changes out bed spreads, blankets, and linens. Add extra pillows as required. Cleans headboard, headboard light, door trim stains and marks. Cleans the louvers closet door. Cleans, disinfects and deodorizes bathrooms.
  • Remove stains from basins and toilets. Remove mildew from tub and shower. Clean toilet edges. Clean shower head and coffee maker. Cleans lanai railing and the lanai track for sliding door. Wipes bird matter from lanai and lanai furniture.
  • Replaces missing items in guest room. Empties trash and restocks room condiments and supplies. Clean refreshment cabinet. Maintains cart of supplies. Refills amenities utility.
  • Ensures rooms are locked after cleaning and released for guest use if acceptable. Treats guests courteously and professionally. Notifies supervisors of matters requiring immediate attention.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Must be able to work rotating shift, to include nights, weekends and holidays.
  • Must meet physical requirements of the position. Immunizations may be required as a condition of employment for the health and safety of those in the facility.
  • Care is required to avoid serious injury when working on ladders to clean hard to reach places and when moving furniture or using powered equipment.
  • Must be able to communicate verbally and written in the English language.
  • Required standing and walking on hard and carpeted surfaces with some bending, lifting, carrying, pushing and pulling of items. The wheeled utility cart can weigh up to 269 pounds.
  • Exposed to dirt and disagreeable odors, and to skin irritations from strong cleaning solutions.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

1. Prior work experience that provided the knowledge, skills and ability to perform the duties listed above to include the ability to use and maintain the tools and equipment of the trade, to keep the assigned work area neat and clean.
2. Must possess good customer service skills in order to interact with people.
3. Preferred is responsible work experience in the hospitality industry that demonstrated the ability to perform the duties as stated above with minimal supervision.

SKILLS AND KNOWLEDGE:
Must have the ability to follow instructions and read signs.
Must have a basic knowledge of common cleaning solvents, cleaning tools, and equipment.
Must know the proper uses of a variety of special cleaning and sanitizing solutions, and must be able to remove different kinds of stains from a wide variety of surfaces.
Must be able to troubleshoot, make adjustments, and perform minor repair and maintenance of equipment.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

  • This job is open to candidates who are within the local commuting area of Grafenwoehr. The surrounding/commuting area is within approximately 100 miles and includes the communities of Hohenfels, Ansbach, and Vilseck (Military Spouse Preference (MSP), Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration).
Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 15:00 CEST on 10/08/2025 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
  • Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

Allowances and Differentials
  • This job falls under the Federal Wage Schedule (FWS) pay system. FWS employees earn overtime pay for working more than 8 hours in a day or more than 40 hours in a week - whichever gives the employee more benefit. Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays. Employees may also be eligible to receive extra pay if the majority of their scheduled hours falls after 3:00 PM.
  • Foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
  • Employment overseas provides a lot of additional benefits and entitlements. For information please contact Ops 1-Europe Recruitment Branch at usarmy.wiesbaden.hqda-cpac.mbx.naf@army.mil.
  • Applicants must comply with the Exceptional Family Member Program. For more information, go to https://www.militaryonesource.mil/special-needs/efmp/.

Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
Discover Your Path to Success

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

HIRING/INTERVIEW DATE:
Priority will be given to those that attend the job fair on 8 Oct 2025 from 0930 and 1330. All eligible candidates will be interviewed in-person at the Grafenwoehr Tower Barracks Army Lodge Job Fair on 8 Oct 2025 between 0930 and 1330 at the Building #619 on Tower Barracks, after successfully completing an online application. Please be prepared to interview; bring with you: social security card, permanent resident card, passport, PCS Orders, 2 references, and a copy of your resume.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Required Documents

About Your Resume

  • Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement.
  • Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: https://help.usajobs.gov/faq/application/documents/resume/page-limit.
  • Please do not include photographs, personal images or other inappropriate content in your application materials.
Required Documents
  • Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
  • Resume


Other Accepted Documents
  • Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
  • Cover Letter
  • DD-214/ Statement of Service
  • DA 3434
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number O4NAFJJ-25-12807424. The complete application package must be submitted by 11:59 PM Eastern Time on 10/08/2025 to receive consideration.

  • Click Apply to access the online application.
    • You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your resume and/or other supporting documents to include in your application.
      • Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
    • You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
    • You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/12807424.
  • Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.

Agency contact information

Ops 1-Europe Recruitment Branch
Address
JJ-NAF-W6FMAA USAG BAVARIA
DO NOT MAIL
APO, AE 09114
US

Next steps

Our Next Steps to Review Your Application and Keep You Informed

1. Application Review

  • Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
  • If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
2. Keeping You Informed
  • If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
  • As your application moves through the hiring process, we'll send you updates and notifications via email.
  • Processing times may vary, but we'll do our best to keep you informed every step of the way.
Your Next Steps to Stay on Top of Your Application

1. Check Your Contact Information
  • If your contact information changes after the job announcement closes, let us know as soon as possible.
2. Ensure You Receive Updates
  • Double-check that your email address is accurate and that your inbox can receive messages from us,
  • Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
3. Sign Up for Text Alerts
  • Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.

We're excited about your interest in this position and look forward to reviewing your application!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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