Summary
About the position: This position will be assigned to the Lodging Facilities at Wright-Patterson, AFB.
Distributes and balances workload among employees. Observes work in progress, production, adherence to quality and safety standards. Frequently lifts or moves objects weighing up to 40 pounds. Continuous standing, walking, frequent stooping, reaching, pushing, pulling and bending.
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This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
As a working leader, performs the following duties: Distributes and balances workload among employees. Observes work in progress, production, adherence to quality and safety standards. Instructs and trains new employees. Elevates unresolved employee complaints or operational issues to supervisor. Provides input on performance, progress, and disciplinary problems. Reports all repair and maintenance requirements according to established policy. Reports all safety violations to immediate supervisor. Updates computer database with room status, occupancy, check-outs and reports on housekeeping area. Ensures adequate stock of cleaning materials and equipment required to do the work. Assists custodial worker in selecting and using cleaning agents safely and cost effectively and instructs them in planning sequence of work.
Performs custodial worker duties as time permits or as assigned by supervisor. Cleans guest rooms, storerooms, corridors, stairways, facilities and other areas. Sweeps, dry mops, scrubs, waxes, and polishes floors using brooms, mops, lightweight vacuum cleaners, and lightweight floor scrubbers and buffers. Dusts, waxes, and polishes furniture. Empties ashtrays and wastebaskets. Collects soiled linen and replaces with clean linen. Work is assigned either written, orally, or through written work schedule from supervisor who provides only general instructions on work to be accomplished. Incumbent plans sequence of tasks and selects materials. Usually works indoors in a well-lighted and heated facility, but may occasionally work outdoors. Exposed to dirt, disagreeable odors, and possibility of minor injuries (cuts and bruises).
Effectively plans sequence of work and workload distribution for work assignments among custodial staff to accomplish work in a timely manner. Consistently accomplishes tasks in a timely manner following instructions provided by supervisor. Ensures all custodial staff is trained, procedural violations are corrected in a timely manner and quality of work meets expectations. Advises supervisor of any housekeeping staff performance issues, as necessary. Maintains appropriate level of cleaning supplies and ensures that equipment is operational and available to accomplish the work. Accurately maintains automated room status database. Promptly informs supervisor of accidents and/or damages to supplies, or equipment, and of any observed unsafe practices and/or procedures in a timely manner according to established policies and procedures. Selects appropriate equipment to be used for each assigned task. Properly uses, cleans, and accounts for tools required to accomplish assigned duties. Consistently operates equipment in a safe manner, applying established safety regulations to minimize and avoid violations due to employee error or negligence. Strictly follows safety and security instructions. Consistently cleans tools and work environment as instructed. Uses and assures proper fit of required safety equipment and clothing.
Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12449486
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires the completion of a pre-employment Physical Examination.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
- This position requires a valid driver’s license
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/19/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Ability to lead 3 or more custodial workers to accomplish housekeeping assignments. Must have functional experience and demonstrated knowledge of facility/equipment in housekeeping and the ability to build teams and work with others. Experience and knowledge of housekeeping principles and practices. Ability to plan, coordinate, and time sequence steps needed to meet time constraints of work assignments. Experience and knowledge must have been gained either in a military lodging program or commercial hotel/motel. Ability to follow oral or written instructions and speak English. Physically able to frequently lift and empty wastebaskets; frequently push carts, weighing more than 100 pounds, loaded with dirty laundry or wastepaper; and occasionally lift and carry items weighing up to 20 pounds. Ability to continuously stand, bend, stoop, and reach for long periods.
Applicant reviews will be completed weekly or biweekly during this announcement period.
This vacancy is subject to closing early if qualified applicants have applied.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/19/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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