Clarification from the agency

United States (U.S.) Citizens who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. In accordance with the NATO Status of Forces Agreement with Germany, citizens of the host country and citizens of a NATO country not married to an active-duty U.S. military member are not eligible for US NAF employment.

DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES:

SUPERVISORY CONTROLS:
Works under general supervision. Supervisor is available to provide information or decisions regarding problems that may arise during work. Overall work is reviewed for status and progress, quality, and guest satisfaction.

MAJOR DUTIES:
Cleans rooms, corridors, stairways, and common areas. Sweeps, mops, vacuums, scrubs, strips and polishes using brooms, mops, lightweight equipment such as vacuum cleaners and lightweight floor scrubbers, waxers, and buffers. Dusts waxes and polishes furniture and fixtures. Cleans, disinfects and deodorizes bathroom and toilet facilities. Empties trash. Make beds and changes linen. Washes mirrors, walls, windows, and blinds. Provides and replenishes toiletries and room condiments. Notes condition of room and report any conditions requiring maintenance or repair. Maintains stock of room and cleaning supplies and condiments to perform assigned duties.

SKILL AND KNOWLEDGE:
Must have the ability to follow instructions and read signs. Must have a basic knowledge of common cleaning solvents, cleaning tools, and equipment. Must be able to remove different kinds of stains from a wide variety of surfaces. Must be able to troubleshoot, make adjustments, and perform minor repair and maintenance of equipment.

RESPONSIBILITY:
Supervisor or leader assigns tasks and incumbent is responsible for accomplishment of assigned work. Work is reviewed in progress and upon completion for production, quality, appearance, and overall guest satisfaction.

PHYSICAL EFFORT:
Required standing and walking on hard and carpeted surfaces with some bending, lifting, carrying, pushing and pulling of items and carts weighing up to 20.

Performs other duties as assigned.

Conditions of employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• All required background checks of AR215 -3, Chapter 2, paragraph 213: i. must be satisfactory completed and maintained to include the initiation/completion of Child and Youth National Agency Check with Inquiries (CNACI).
• One year probationary period may be required
• Applicants must be U.S. citizens, hold a valid U.S. passport, and be at least 18 years of age.
• A pre-employment physical is required
• Must be willing to work irregular work schedule (nights/weekends/holidays)
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must comply with established uniform and appearance standards at all times.
• Works is usually performed indoors in areas that have adequate heat, light, and ventilation.
• Exposed to dirt and disagreeable odors and to skin irritations from cleaning solutions. Care is required to avoid injury when working when moving furniture and using powered equipment.
• Must be able to lift and carry items weighing up to 20 pounds.

Qualifications

RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

QUALIFICATION REQUIREMENTS:

Applicant must have one year of post-high school experience in the hospitality industry or one year of post-high school education.

Applicant must be able to follow simple oral instructions and use hand or light weight powered cleaning tools and equipment as described which generally require no prior training or previous work experience.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.


All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

• Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
• We will consider your responses to our application questionnaire.
• If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

• NAF Preference 1 Spouse Employment Preference (SEP)
• NAF Preference 2 Involuntarily Separated From the Military (ISMP)
• NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY)
• NAF Priority Consideration 1 Business Based Action (BBA)
• NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
• NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)

Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

About Your Resume:

• Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
• (https://help.usajobs.gov/faq/application/documents/resume/page-limit)
• Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

• To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.

Required Documents
Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Other Accepted Documents
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• DA Form 3433
• Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
• Other (3)
• Other (4)
• PCS Orders
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action

Next steps