Customer Liaison Representative Job in Fort Lee, VA

Vacancy No. DCMA-PH-25-12764891-MP Department Defense Contract Management Agency
Salary $131,123.00 to $173,117.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 7/17/2025 Close Date 7/28/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Fort Lee, VA


Summary

See below for important information regarding this job.

Additional vacancies may be filled from this announcement.

Duties

  • Serves as the DCMA Liaison Officer (LNO) Contingency and Readiness Planner between the DCMA Director and senior leadership within the Combatant Commands in DoD.
  • Plans and reports readiness in the Defense Readiness Reporting System (DRRS).
  • Resolves operational plan shortfalls, limitations and other conditions that impact DCMA's ability to perform its combat support mission.
  • Maintains the DCMA planning interface with the Combatant Commander's staff to ensure DCMA's combat support capability is articulated throughout the planning process.
  • Plans and executes worldwide and regional exercises related to contingencies, mobilization, and expeditionary operations.
  • Evaluates theater operations and determines DCMA supporting tasks and missions through day-to-day analysis and periodic testing during sponsored exercises.

Requirements

Conditions of Employment

  • Must be a U.S. citizen
  • Security Requirements: Special Sensitive, Sensitive Compartmented Information
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

Qualifications

To qualify for a Customer Liaison Representative, your resume and supporting documentation must support:

Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-04 level, specialized experience must be at the NH-03 or GS-13 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.
Creditable specialized experience includes:
  • Supporting Military Services planning and exercise programs, projects, and contingency operations including military wartime operations and emergency contract administration, logistics doctrines, policies, procedures and practices.
  • Determining, executing and evaluating contract management and logistical programs and exercises through the use of management systems, organizational principles and practices, and programs.
  • Using inventory management, contracting, storage and distribution, transportation, property disposal, and the automated logistical information systems.
  • Conducting detailed analysis of wartime requirements, formulate feasibility and sustainability assessments, identify problems, recommend solutions, and direct complex studies.
  • Briefing senior leaders and highest-level officials on Operational Contract Support, military exercise and operational planning, and/or logistics/contracting operations support.


Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

  • This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
  • Tour of Duty: Flexible
  • FLSA:Exempt
  • Bargaining Unit: No
  • If selected for an interview, you may be required to provide your last three performance appraisals to the panel.
  • Selectee may be required to serve a trial/probationary period.
  • Permanent Change of Station (PCS) expenses may be paid in accordance with the Joint Travel Regulation (JTR). When you perform a civilian PCS with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
  • Acquisition, Technology & Logistics (AT&L) NON-CAP: Position requires DoD Acquisition Engineering and Technical Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies:

  • Organizational Awareness
  • Planning and Evaluating
  • Reasoning


Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score.

Once the application process is complete, a manual review of your resume and supporting documentation will occur to determine if you are eligible and among the best qualified as determined by the predetermined cutoff score. Your score is based on your responses to the assessment questionnaire.

Required Documents

Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED:
1. Your resume:

  • Must include your name and contact information, dates of employment and duties performed. If multiple resumes are submitted, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application.
  • To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs per week; 1/15/2020 - 1/14/2022" or "30 hrs per week; 1/15/2020 - Present").
  • Applying for a Federal job requires more information than applying for a job in the private sector. Learn more about creating a suitable resume by reading What to include, viewing the Resume Writing video and using the USAJOBS Resume Builder. In addition to information identified in What to Include, provide pay plan-series-grade for Federal civilian positions, when applicable, and be sure your resume is complete.
2. Veteran's Documents: 3. Current Federal Employees:
  • You must provide a SF-50 (most current Gen Adj or WGI actions are best), or other equivalent official "Notification of Personnel Action" (Note: Request for Personnel Action (SF-52) and Award SF-50's are NOT acceptable).

Please review the link for ICTAP, ALL PPP ELIGIBILITIES AND OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: Supporting Document.

How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12764891.

The complete application package must be submitted by 11:59 PM (EST) on 07/28/2025 to receive consideration.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the https://www.usajobs.gov/Help/working-in-government/.

Agency contact information

DHRSSTAFFING DCMA HQ
Address
PH0000 DEFENSE CONTRACT MGT - HEADQUARTERS
3901 Adams Ave
Bldg 10500
Fort Gregg-Adams, VA 23801
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:https://www.usajobs.gov/Help/how-to/application/status/


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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