DEFENSE TRAVEL ADMINISTRATOR Job in New Castle, DE

Vacancy No. DE-12774867-AR-25-073 Department Army National Guard Units
Salary $67,339.00 to $87,539.00 Grade 9 to 9
Perm/Temp Permanent FT/PT Full-time
Open Date 7/31/2025 Close Date 8/18/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
New Castle, DE


Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

This National Guard position is for a DEFENSE TRAVEL ADMINISTRATOR, Position Description Number NGT5129000 and is part of the DE United States Property and Fiscal Office, National Guard.

This job is open to

Clarification from the agency

AREA 1 = All presently employed permanent Title 5 Excepted Service Employees within the Delaware National Guard (Area 1) AREA 2 = All presently employed Permanent and Indefinite Title 32 Technicians of the Delaware National Guard eligible for Title 5 Excepted Service Employment (Area 2)

Duties

1. Serves as the, Financial Defense Travel System Administrator (FDTSA) subject matter expert (SME), Defense Travel System (DTS) for the USPFO, and the state ARNG including its supported units. Responsible for authorizing and setting up the correct lines of accounting for payment of Government funds. Performs a variety of analytical, technical, and administrative work for substantive programs and support activities. These programs are funded through a number of sources such as reimbursable accounts and transfer of funds between organizations. Program and funding are unpredictable and subject to change throughout the fiscal year.

2. Implements and manages the day-to-day activities during system operations (e.g. personnel data download and review, business process analysis, DTA training and Defense Accounting and Disbursing System (DADS) and Commercial Travel Office (CTO) connectivity). Applies knowledge of various automated systems and their applications to accomplish the tasks of the position, to provide input to long-range plans for automation, to use automation in the accomplishing the work of the DTS, and to support the assurance that the requirements of automated systems (data standards, security, etc.) are met. Coordinates development of traveler profiles, organizational data, reporting, budgetary, and document flow procedures in DTS. Ensures system requirements and activities necessary to achieve the objectives are identified, met and resolved, including all technical, administrative and/or operational problems and conflicts. Monitors functional aspects of the DTS to ensure continued successful operation. Resolves systematic issues and/or problems involved in the fielding process, software installation and connectivity, establishment of organizations, groups, routing list, and setup of user files. Responsible for help desk operations, resolution of travel issues, accuracy of travel database(s) tables and certifications, and sustainment training requirements. Serves as the site coordinator and oversees the setup and sustainment of the DTS in the USPFO, JFHQ-ST ARNG.

3. Responsible and accountable for the state ARNG's data requirements, including the user profiles, organization hierarchy, routing groups, per diem rates and Lines of Accounting, etc. Maintains database of user information and controls user access to Privacy Act Information and travel documents. Coordinates with each tenant organization and/or subordinate unit to identify an Organizational DTA (ODTA) for managing each organization's fielding and operational DTS requirements. Establishes the Certifying Officer appointment process.

4. Researches the Federal Travel Regulations to help resolve employee issues and complex problems associated with travel. Acquires and updates personnel data used to establish traveler profiles in DTS. Maintains updates to DTS database when changes occur due to personnel actions within the main organization. Manages the administrative setup structure within DTS and controls access to the major modules of DTS relevant to the access levels, i.e., organizational data and lines of accounting Analyzes travel documents and reports available in the DTS. Develops and formalizes help desk policies, processes, and procedures. Responsibilities include, but are not limited to trouble-shooting problems, developing processes for reporting, tracking issues and problems registered as help desk tickets, classifying help desk tickets, assigning them for corrective action, determining the root cause of problems as well as the process for verifying that ticket problems are resolved.

5. Performs a variety of budgetary and administrative functions in implementing the organization's travel program, policies, and procedures. Maintains the correct Lines of Accounting in DTS to corresponding fiscal year budgets. Monitors and updates budget data on a continuous basis. Modifies elements within the Lines of Accounting to reflect the new fiscal year data and determines what method should be used to transfer the LOAs during year end conversion. Coordinates with the USPFO Comptroller Division, Pay and Exam Supervisor for the collection of DTS traveler debts. Identifies system problems, discovers alternate solutions and recommends corrective actions. Prepares DTS information to all organizations within the state's ARNG and gives briefings as required. Initiates formal and informal correspondence and directives. Develops/revises travel standard operating procedures and reports that relate to TDY issues, processes, and procedures.

Performs other duties as assigned.

Requirements

Conditions of Employment

  • Must be a US citizen
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • Participation in direct deposit is mandatory.
  • The employee must complete the Financial Management Level Two Certification within 24 months of appointment. Failure to be able to obtain the required FM certification may result in the removal from appointment.
  • Must meet the definition of specialized experience by the closing of the announcement.

Qualifications

SPECIALIZED EXPERIENCE: GS-0503- 09 - Must have 1-year specialized experience, education, or training equivalent to at least the next lower grade level of (GS-07). performing or supervising financial clerical or financial technician assistance in support of accounting, auditing, budgeting, or financial management functions or fiscal operations. Clerical work involves compiling figures, maintaining records, compiling reports, or performing other procedural work which represents the transactions or business of an organization. Requires a knowledge of the procedures and techniques involved in carrying out the work of an organization and involves application of procedures and practices within the framework of established guidelines. Work may involve various kinds of duties which require applying a practical knowledge of regulations and precedent cases. Requires applying specific procedures and established methods. May perform specialized non-administrative work in preparing data for automated financial systems or may support professionals by writing synopses of audits or financial reports or deciding entitlements against definitive criteria..

Are you qualifying based on your work experience?

Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level.

Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified."

Please read the following important information to ensure we have everything we need to consider your application:

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience.

Education

Substitution of Education for Specialized Experience - For the GS-09 there is no substitution of education for specialized experience

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. This vacancy announcement will be qualified using Category Rating procedures as defined the Delaware National Guards Merit Placement Plan.

Assessment: Prior to initiating hiring and promoting competitive procedures through USAJOBS for NG T32 Technicians and positions; NG T5 Excepted Service Employees and positions, the JFHQ-State HR specialist must complete a formal job analysis and crediting plan to ensure the position's competencies are correctly assessed.

Numeric Value Groups: The position's multiple numeric groups, defined as at least two groups (see below), are established to assess each candidate against job-related criteria defined by the job analysis and crediting plan. Applicants who meet the basic qualification requirements, established for the position, are placed in a numeric group. The position's job analysis and credit plan's ranking factors are knowledge, skills, abilities, and behaviors that are expected to significantly enhance performance in a position; however, are not essential for satisfactory performance. Applicants who possess such competencies are ranked above those who do not; but, no one is rated ineligible solely for failure to possess all defined competencies.

Highly-Qualified: The numeric value rating normally ranges from 90-100 points. This higher numeric value group is applied for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including all selective placement factors and appropriate numeric ranking factor(s) as determined by the job analysis and crediting plan. To be Highly Qualified, the candidates are considered, by the human resources specialist (staffing), as highly proficient and fully competent to effectively perform all the job requirements; and, can successfully perform in the position almost immediately, or with a minimum amount of training and/ or orientation.

Well-Qualified: The numeric value group normally ranges from 80-89 points. This next lower numeric value group is used for those candidates that meet the minimum qualifications of the position and are proficient in most, but not all, of the requirements of the position. Candidates may require some training and/or orientation in order to satisfactorily perform the duties of the position.

Qualified: The numeric value group normally ranges from 70-79 points. This lowest group is used for those candidates who meet the minimum qualifications of the position and are proficient in some, but not all, of the position's requirements. Candidates will require extensive training and/or orientation in order to satisfactorily perform the position's duties.

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

2. Other supporting documents:

Resume - Required
DNG 51-R, - Required
Transcripts - Not Required

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12774867A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Eugene Williams
Address
DE United States Property and Fiscal Office
1161 River Road
New Castle, DE 19720
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.