Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
What to expect - Oversees the Commander's Unit, Personal Family Readiness Program (UPFRP) for the designated units. Serves as Subject Matter Expert for the UPFRP and supports its mission to aid individual Marines in their responsibility to attain and maintain personal and family readiness by providing command outreach and assistance.
- Plans, coordinates and executes administrative and logistical requirements, in partnership with the Marine Corps Family Team Building staff, installation Marine and Family Services, or other applicable entities, for UPFRP events such as pre-, during and post-deployment training.
- Develops and implements UPFRP communication plan of action and conducts proactive outreach, rapport development and multi-faceted communication efforts to facilitate meaningful two-way communication between the command and its Marines and families.
- Prepares and distributes official communication to Marines and designated family members utilizing the Organization Communication System (OCS). Provides current information pertaining to available resources designed to assist with emerging challenges associated with mission requirements.
- Remains abreast of current on-base and off-base resource offerings and communicates purpose and extent of the family support programs to Marines and extended family members.
- Maintains contact and coordination with MCCS (e.g., Directors of MCFTB and Marine and Family Services, Information and Referral Specialists) and others regarding the effectiveness of MCCS programs and services.
- Assists the Commander with volunteer appointments and/or removal. Coordinates the efforts of Family Readiness Program Assistants by assigning and distributing work and providing guidance for task completion. Validates and tracks volunteer service hours in coordination with the Installation Volunteer Coordinator.
- Analyzes and interprets Marine Corps Orders, policies, rules and regulations related to and governing the UPFRP. Ensures the unit conforms to applicable guidance and regulations in the execution of the UPFRP and remains ready to successfully undergo the scrutiny of higher-headquarters assessments. Drafts unit specific policy and guidance as directed by the Commander.
- Maintains direct contact with HQMC to provide specific UPFRP information for analysis, reporting, and trend identification. Submits monthly data reports to HQMC.
- Monitors and maintains non-appropriated fund allocations. Develops, monitors and maintains budget and spending plan execution.
- Assesses family readiness training and education needs of unit Marines and families, and coordinates MCCS support to meet those needs. Establishes training schedules and coordinates delivery of training. Maintains family readiness training documentation.
- This is a white-collar position where occasional lifting up to 20 lbs may be required.
- Performs other UPFRP related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
What are we looking for? - Bachelor's degree from an accredited college or university in a related field appropriate to the work of position and three years of related military family life experience.
- OR an appropriate combination of education and experience which demonstrates a high degree of interpersonal communication and analytical skills to adapt and respond to diverse situations unique to the military lifestyle.
- OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Clear understanding of the UPFRP's intent with demonstrated knowledge of philosophies, policies and procedures governing the program.
- Demonstrated skill to serve as a representative to provide command family readiness outreach, support, and assistance to the Command's military personnel and their families, exercise sound judgment and initiative in carrying out responsibilities.
- Ability to resolve situations as they arise, work with wide latitude for independent action to ensure overall program effectiveness, provide sound recommendations, and effectively use resources.
- Must possess and demonstrate sound communication skills (oral and written), presentation skills, interpersonal skills, and social poise.
- Must possess coalition building skills and sufficient experience to effectively support families in crisis. Ability to use discretion to refer service and family members to resources when appropriate.
- Must be detail-oriented, organized and adaptable. Eager learner and positive attitude essential.
- Must be a self-starter and possess the ability to establish realistic long and short-term goals and objectives, set achievable deadlines and react quickly to changing priorities.
- Must possess strong customer service skills and be able to tactfully communicate with all levels of the military and civilian community.
- Must have ability to work both independently and within a dynamic team.
- Must have ability to gather, assemble and analyze complex organizational information, draw conclusions and devise solutions to problem areas.
- Must have the skill to successfully manage the work of volunteers.
- Operating knowledge of Microsoft Office software suites, web based applications, and creating, maintaining, and manipulating databases.
- Must be able to accommodate a flexible work schedule to include weekend and nighttime hours.
- Must be able to travel in order to support the UPFRP as directed by the Commander.
- Must be able to obtain and retain a Secret clearance as required (based on location).
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
STEP 1 - Qualify with Application and/or Resume.
You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.
Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).
Education may be used to qualify for this position. Step 3 must also be completed to qualify.
STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/ STEP 3 - College Transcript(s)
A degree from an accredited college/university may be used to qualify for this position (or US equivalency evaluation), or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/ to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.
STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/
STEP 5- Before you press "Submit Application", be sure all requested documents have been attached or uploaded.
It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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