Duties
DHS Cybersecurity Service (DHS-CS) uses a multi-phase assessment process to qualify applicants seeking employment through the DHS-CS. Given the ever-advancing nature of cybersecurity and the ongoing need for cybersecurity talent, DHS-CS uses "Talent Pools" to pull qualified applicants (i.e., individuals who have successfully completed the multi-phase assessment process for their capability and career track/level) for consideration for these jobs.
By applying to this job announcement, you are not just applying for a specific job but are opting to be part of the DHS-CS Talent pool for ongoing consideration for employment in this Technical Capability and will remain eligible for consideration for up to one year from the date of completion.
As the Development and Operations (DEV/OPS) Branch Chief, you will be part of a team managing a multi-million-dollar contract portfolio to develop and sustain enterprise-wide cybersecurity solutions. Using agile engineering you will lead the Dev/Ops organization and oversee the delivery and enhancements of mission capabilities across the CISA enterprise.
As a DHS Cybersecurity Service Employee in the Leadership Track, at the Senior Cybersecurity Manager level, you will continually and proactively participate in learning activities to enhance and apply your technical and leadership expertise in Cybersecurity Program Management to oversee multiple DHS Federal cybersecurity programs, organizations, employees and contract resources to manage a range of unusually difficult tasks, including:
- Overseeing the branch's efforts to increase software/application developer productivity through implementation of Agile Release Train methodology to plan, visualize, and manage multiple interdependent teams providing full lifecycle support for automated services in various stages of continuous integration and delivery.
- Collaborating with leaders and technical experts across CISA to drive cultural change advancing the maturity and adoption of Continuous Integration/Continuous Delivery practices.
- Managing programs, budgets, contracts, staff, and subordinate managers in implementing Automations, Code Quality and Code Analysis tools and other proactive maintenance activities.
- Serving as an DevOps technical expert implementing and supporting Continuous Integration and Deployment pipelines.
- Ensuring the branch provides technical expertise and various tools supporting Supply Chain Management and Release Management including Source Control, Continuous Integration, and Change Management.
- Leading CISA efforts to support, troubleshoot and analyze code on all three layers of the stack related to infrastructure, middleware, and continuous integration and delivery frameworks.
- Coordinating with cross-functional teams to design, develop, and implement scalable enterprise features enabling higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All DHS Cybersecurity Service (DHS-CS) applicants participate in a multi-phase assessment process, which varies by career track. For the Leadership Career Track, applicants participate in a three-phase assessment process:
- You must successfully complete each phase to advance to the next phase
- The total time commitment for the three phases is approximately 5-6 hours (many applicants require less time!)
- Before each phase, DHS will e-mail you instructions and information to help you prepare.
- Assessments are time sensitive, so monitor your e-mail to ensure you have plenty of time to complete them prior to any deadlines
PHASE I: ONLINE ASSESSMENTS
- Unproctored - Completed online within a prescribed period of time
- Includes three assessments: (1) a work styles inventory that will take about 30 minutes to complete; (2) a work simulation that you will have up to 2 hours to complete; and (3) a leadership simulation that you will have up to 2.5 hours to complete
- The three assessments take about 3 hours (on average) to complete
- Requires a computer with audio (speakers or headphones) and a reliable internet connection
- No knowledge of DHS or cybersecurity is required for these assessments, which measure non-technical capabilities that are important for professional success in the DHS-CS. This includes how you communicate, analyze information, and collaborate with others:
- The work styles inventory presents you with questions about your work-related interests and preferences.
- The work simulation presents you with realistic, work-related scenarios and asks you to respond to them.
PHASE II: TECHNICAL CAPABILITY ASSESSMENT
- Proctored - must be scheduled in advance and completed at a designated assessment center within a prescribed period of time
- There is a different assessment for each DHS-CS technical capability (visit Jobs to learn more about the technical capabilities)
- Most individuals only have a primary technical capability and complete only one Technical Capability Assessment, but in limited circumstances, you may complete a second Technical Capability Assessment
- You will have up to 2.5 hours to complete each Technical Capability Assessment; each takes about 90 minutes (on average) to complete
- Assessments present realistic, work-related cybersecurity scenarios/questions to assess technical skills
- Cybersecurity knowledge is assessed, but no knowledge of DHS is required
*Applicants who successfully complete Phase II will undergo a resume review to confirm required experience. Applicants who pass this review will be invited to participate in a Phase III: Advanced Technical Interview. More information will be provided to such applicants as they progress through the application process.
NOTE: Your resume must explicitly outline your cybersecurity experience.
PHASE III: ADVANCED TECHNICAL INTERVIEW
- This interview is conducted on-demand (self-scheduled by you within a prescribed period of time) without live interviewers
- Two types of questions will be presented: One type focuses on your previous experience and the other focuses on hypothetical situations or scenarios
- This interview takes about 60 minutes (on average) to complete
Your proctored assessment results are valid for a period of one year after completion and will be kept and used toward future positions for which you might apply that require the same assessments.
To learn about the assessment process, visit our
portal and read the "Assessment Process" guide.
How to Apply
To apply for this position, you must complete the initial online questionnaire, required assessments, and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/07/2024 to receive consideration. The application process will follow the bullets outlined below.
- To begin the application process, click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
- After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA HIRE platform. This message will be delivered via email notification.
- If you are asked to take the online assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials.
Be sure to review all instructions prior to beginning online assessments. Note: set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing online assessments on the USA HIRE platform, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the online assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the online assessments. You must complete all assessments within 48 hours of receiving the URL to access the online assessments. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for online assessments here:
http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire.
Next steps
The DHS Cybersecurity Service application process is designed to both prioritize fairness to all applicants and identify qualified candidates to join the DHS Cybersecurity Service. Successful applicants proceed through the following steps and will receive notifications as each step is completed: Submit Initial Information
- Upload resume
- Answer questions about your expertise and experience
Assessment + Interview
- Complete multi-phase assessment process
- Interview with the team you might join
Tentative Job Offer + Background Investigation
- Receive a tentative job offer, including your compensation and benefits package
- Receive an invitation to start the background investigation process
Final Job Offer + Start Date
- Receive a final job offer
- Determine your start date
We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information."
Note: If you successfully complete the application process and receive a tentative DHS Cybersecurity Service job offer, applicable employment eligibility requirements, including those you must comply with throughout your appointment at DHS, will be communicated to you in writing.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.(http://www.uscis.gov/e-verify).
To learn more about DHS Cybersecurity Service employment eligibility, visit our
application portal.