DIRECTOR OF FORCE SUPPORT Job in Otis ANG Base, MA

Vacancy No. MA-12745710-AF-25-102-022 Department Air National Guard Units
Salary $119,355.00 to $155,164.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 6/10/2025 Close Date 7/10/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Otis ANG Base, MA


Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a DIRECTOR OF FORCE SUPPORT, Position Description Number PDD2696000 and is part of the MA ANG 102nd IW, National Guard. This is a Non-Bargaining Unit position. The unit point of contact and contact phone for this position is: Lt Col Kristen Moulis at kristen.moulis.3@us.af.mil.

This job is open to

Clarification from the agency

Open to current members of the Massachusetts Air National Guard (MAANG) and those eligible to transfer to the Massachusetts Air National Guard. National Guard Membership IS required for this announcement.

Duties

This position is the Commander of the 102d Force Support Squadron.

1. Directs, plans, organizes, and oversees all support services activities of the Force Support Squadron (FSS) to supported organizational units. Coordinates work of force support personnel outside of the organization through relationships with senior leaders and career field managers. Serves as the primary advisor to senior leaders within and outside of the organization on all military personnel and force support matters within the Wing. Directs force support activities within the Wing to include Personnel, Commander's Support Staff, Base Contingency Operations, Food Services, Mortuary & Casualty Operations, Morale, Welfare and Recreation, Fitness, Family Readiness, Force Development, Personnel Readiness, Postal and Honor Guard. May direct Recruiting and Retention operations for the Wing. Manages multiple resource budgets with differing legal requirements and timelines for execution. Makes decisions on complex work problems presented by subordinate supervisors. Finds and implements ways to improve processes, eliminate bottlenecks, promote team building, and improve business practices. Exercises delegated authority to oversee the overall planning, direction, and timely execution of all military personnel and manpower activities within the Wing. Establishes long-range strategic vision, goals, and objectives for work performed by the organization and all subordinate employees. (30%)

2. Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Develops, modifies, and/or interprets performance standards. Explains performance expectations to employees and provides feedback on observed strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate and approves within-grade increases. Hears and resolves employee complaints and refers serious unresolved complaints to higher level management. Initiates action to correct performance or conduct problems. Effects minor disciplinary measures such as warnings and reprimands and recommends action to higher authority in more serious disciplinary matters. Prepares documentation to support actions taken. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Encourages self-development. Approves master leave schedule assuring adequate coverage for peak workloads and traditional holiday vacation time. Discharges security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material. Recognizes and takes action to correct situations posing a threat to the health or safety of subordinates. Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination. Assures reasonable equity of performance standards and rating techniques developed by subordinates across the FSS. Periodically reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources. Explains classification determinations to subordinate employees. (25%)

3. Represents the FSS and the Wing formally and informally to outside agencies to justify, defend, or negotiate on force support matters for the Wing. Serves as the primary point-of-contact with the National Guard Bureau (NGB) for all force support matters impacting the Wing. Provides field input to NGB on policy impact to mission effectiveness. Engages with outside agencies to educate, advocate, and negotiate all force support matters on behalf of the Wing. Frequent contact with high-ranking military or civilian managers, supervisors, and technical staff at NGB and Headquarters, US Air Force, through informal and formal methods of contact. Works closely with the Army National Guard within the State and nationally on joint matters. Represents FSS and Wing on force support issues related to State Active Duty and emergency management. Coordinates with civilian emergency response agencies as needed related to force support matters including scheduling, planning or execution of casualty and mortuary services, and various Domestic Operations. (15%)

Performs other duties as assigned.
The above duty description does not contain all details of the official position description. For more details, please contact the POC listed above.

Requirements

Conditions of Employment

  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Favorable background check is required.
  • Incumbent must possess or be able to acquire the appropriate SECRET clearance for this position.

Qualifications

Military Grades:
ENL: Capt to Lt Col

Compatible Military Assignments:
AFSC: 38F3

AREA OF CONSIDERATION: Open to current members of the Massachusetts Air National Guard (MAANG) and those eligible to transfer to the Massachusetts Air National Guard.

NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position Constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. If you are not sure you are eligible for military membership, please contact a Massachusetts Air National Guard recruiter prior to applying for this position.

GENERAL EXPERIENCE: Must have experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: Must have least 1-year specialized experience equivalent to at least the next lower grade level. Experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions. Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations. Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures. Experience preparing written communications and oral presentations.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

MILITARY INCENTIVES - BONUSES AND STUDENT LOAN REPAYMENT PROGRAM: If you are selected for this position, you may lose your eligibility for your National Guard Enlistment/Reenlistment Bonus and Student Loan Repayment Program incentives. In order to avoid losing your incentive eligibility, you should check with your incentives manager prior to accepting an offer for the position.

For M-Day/Traditional personnel who are currently receiving incentives to include Bonuses and the Student Loan Repayment Program incentive, the following termination rule applies:

Incentive Termination without Recoupment:
If you accept an Active Guard Reserve (AGR) position or a Military Technician (Mil Tech) Permanent or Indefinite position after 25 February 2010 where membership in the National Guard is a condition of employment, your bonus will be terminated with no recoupment.

Fair Chance to Compete for Jobs Act of 2019
An employee of an agency may not request, in oral or written form, that an applicant for an appointment to a position in the civil service disclose criminal history record information regarding the applicant before the appointing authority extends a conditional offer to the applicant. An applicant may submit a complaint, or any other information, to an agency within 30 calendar days of the date of the alleged non-compliance by an employee of an agency. To file a complaint please click this link and scroll to the bottom of the page for more information.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please follow all instructions carefully. Errors or omissions may affect your eligibility. Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

Required Documents

Resume must be submitted with the following information:

  • Your name and contact information.
  • Work Experience section of your resume must include:
    • Name of the organization you worked at.
    • Job title you held at the organization.
    • Start and end dates for the position (dates must have month and year).
    • Bulleted statements regarding duties you performed in the position. Be clear and concise in stating your duties, we will not make any assumptions regarding your experience. Your bulleted statements should reflect that you have the required specialized experience described in this announcement.
    • If your position was in the civil service, include the grade and series for the position.
    • If applicable, include TRADITIONAL GUARDSMEN experience. Enter your AFSC, bulleted statements of duties, and start and end dates (dates must have month and year).
  • Education and certificates if applicable. Include name of school, degree, or certificate, start and end dates.
  • Part-Time, unpaid, volunteer work if applicable. Include duties and responsibilities and start and end dates (dates must have month and year).
Unofficial Transcripts, if used to qualify (An official transcript may be required before being hired.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12745710

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

MA HRO STAFFING INBOX
Address
MA ANG 102nd IW
170 Granville Street
Otis ANGB, MA 02542-1330
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.