Clarification from the agency

This job is open to current permanent VA Nationwide employees, Federal employees of other Agencies, and U.S. Citizens. NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.

Total Rewards of a Allied Health Professional

Dental Assistant Duties include, but are not limited to:

Direct Patient Care

Routine Dental Procedures/ Restorative

• Sets up operatory/surgery suite for planned dental procedure and cleans dental unit for timely turnover. Accomplishes all intra-operative procedures within standard infection control protocols.
• Prepares a wide variety of dental materials for permanent and temporary restoration of teeth. Fabricates, places, finishes and removes all types of provisional restorations to include temporary crowns/bridges. Applies topical anesthetics and desensitizing agents.

Oral Surgery

• Prepares IMED consent appropriate to surgery procedure. Appropriately labels and dates all medicaments placed on the sterile surgery field. Removes sutures. Properly trained to assist in the operating room setting.

Periodontics

• Laces and removes protective surgical dressings. Removes sutures. Applies desensitizing agents and medicaments. Properly trained to assist during Laser and Implant surgeries utilizing the proper equipment.

Endodontics

• Supports dentist in endodontic treatments by adapting, applying and removing the rubber dam. Places and removes endodontic instrumentation set up before and after endodontic procedure. Maintains and cleans all endodontic equipment. Prosthetics Aids in tooth shade selection. Places and removes retraction cords prior to impressions. Takes preliminary impressions for diagnostic casts, modifying impression trays as needed. Re-cement and fabricate temporary crowns.

Dental Laboratory Functions

• Pours impressions and prepares study models. Makes final denture impression trays (custom trays) and prepares bite rims. Fabricates vacuum formed items such as stints, soft mouth guards and fluoride trays. Polishes prostheses after appliance has been adjusted. Performs other dental laboratory functions as time and skill levels allow.

Dental Imaging/Radiography

• Performs the full range of dental radiography by correctly positioning the patient. Dental imaging safety techniques are utilized, and retakes are minimized. Imaging requests are accomplished within the desired time frame. Maintains and cleans all developing equipment.

Infection Control and Equipment Sterilization

• Demonstrates proper infection control procedures in setting up and cleaning up operatory. Instruments are properly prepared for sterilization by SPD standards. Demonstrates proper infection control procedures during and after equipment usage.

Clerical Functions

• Assists in filling gaps in dentist's schedule due to late cancellations and failed appointments. Assists dentist in charting findings and treatment plans in Dental Record Manager.

Information Management

• Maintains patient confidentiality per HIPPA with written and verbal information. Follows computer security regulations.

Patient Safety

• Modifies care as necessitated by patient's age and abilities (patient transfer and position). Provides accurate and understandable instructions to patients. Monitors patient condition during treatment, being alert for signs of physical distress. Monitors patient (BP, pulse EKG, pulse oximeter) and condition during procedures.

Employee Education

• Complies with Employee Education requirements. Completes mandatory annual safety training sessions.

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility.
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 598-00480-F, 598-00481-F, 598-00482-F, 598-00483-F
Permanent Change of Station (PCS): Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language: Dental Assistants must be proficient in spoken and written English as required by 38 U.S.C. 7403(f).
• Experience and Education:
  • Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR,
  • Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA). OR,
  • Experience/Education Combination. Equivalent combinations of experience and 2 education are qualifying.
• Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.
  • Provisions for Certification of Radiologic Competence
    • Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc. OR,
    • Non-certified applicants who otherwise meet the eligibility requirements for certification of radiologic competence may be given a temporary appointment as a graduate dental assistant under the authority of 38 U.S.C. § 7405 (a) (1) (D). Failure to obtain certification during that period is justification for termination of the temporary appointment. This [will result in removal from the GS-681 series and] may result in termination of employment.
    • Certification in basic life support methods is highly desirable.
    • Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:GS-3

Experience or Education. None beyond the basic requirements.

GS-4

Experience or Education.
In addition to the basic requirements, 1 year of experience at the next lower level, OR 2 years of education above high school that included completion of a dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA).

In addition, the candidate must demonstrate the following Knowledge, Skills, and Abilities:
1. Basic knowledge of infection control and safe instrument handling.
2. Basic knowledge of dental procedures and medical emergencies.
3. Ability to perform basic radiographic image capture and processing/retrieval.
4. Basic knowledge of maintenance, care and storage of dental equipment.
5. Basic knowledge of patient privacy requirements.

GS-5

Experience or Education.
(1) In addition to the requirements listed at GS-4 above, applicants must demonstrate at least 1 year of experience equivalent to at the next lower grade level that demonstrates the core competencies described at that level. OR,
(2) Successful completion of a full 4-year course of study that included or was supplemented by completion of a dental assistant program by CODA.

The applicant must demonstrate the following Knowledge, Skills, and Abilities:
1. Knowledge of anatomy and ability to evaluate diagnostic quality.
2. Broad knowledge of common medical emergencies and vital signs measurement.
3. Basic knowledge of instruments, materials and standardized dental procedures.
4. Ability to learn and utilize software programs used within VHA.
5. Basic communication skills to provide patient instructions according to established protocol.

GS-6 Staff Dental Assistant (Full Performance Level)

Experience.
At least 1 year of experience equivalent to the next lower grade level that demonstrates the core competencies described at that level.

In addition, the candidate must demonstrate the following technical Knowledge, Skills, and Abilities:
1. Ability to identify normal oral anatomy.
2. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures.
3. Ability to monitor and perform basic interpretation of vital signs.
4. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.
5. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.
6. Ability to perform maintenance on dental equipment used for routine and specialty dentistry.
7. Ability to enter and retrieve data utilizing electronic dental records.
8. Ability to perform dental assistant-appropriate laboratory procedures.

Preferred Experience: 2 YEARS, FULL REHABILITATION, SPECIALTY DENTAL ASSISTING (ORAL SURGERY, ENDODONTICS, PERIODONTICS, PROSTHODONTICS)

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is in the range of Gs-03 to Gs-06.

Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of Consideration - Eligible applications will be reviewed and referred in the following order:

• Current permanent VA employees of the Central Arkansas Veteran Healthcare System
• All other VA employees
• Current Permanent Federal employees of other agencies
• All other applicants

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• License
• CV/Resume
• Other (2)
• Performance Appraisal
• Professional Certification
• Resume
• SF-50/ Notification of Personnel Action
• Transcript

Resume Requirement: Your resume must include the following information: Job title, description of duties, beginning and ending date (month/year) of employment, and average hours worked per week.

SF-50, Notification of Personnel Action (if applicable for Eligibility):

• Most recent SF-50 if you are a current or former Federal employee

Examples of appropriate SF-50's include:

• Within grade increases at the highest grade held; or
• Promotions with an effective date more than one year old; or
• SF-50's at the highest grade held with an effective date more than one year old.

Selections from this announcement will be made without regard to Veterans' preference in accordance with OCHCO Bulletin dated 9/25/2025.

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