Dental Assistant

Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees and all US Citizens. First area of consideration given to Facility employee, second area of consideration given to Other VA employees, third area of consideration given to other agencies and other US citizens. NOTE: The 2-page Resume requirement does not apply to this position.

The incumbent will demonstrate professionalism by treating all internal and external customers with respect and accountability. He/ she maintains relationships with coworkers which permit teamwork, cooperation, resource sharing, and problem solving. Assists dentists in routine procedures and procedures with increasing complexity including endodontic procedures, oral surgery, implant placement, and periodontal procedures with guidance from more experienced staff members. The incumbent will assist the dentist as assigned and provide additional support to other assistants and co-workers during the workday. The dental assistant utilizes the techniques of four-handed dentistry in the dental operatory.
Duties included but not limited to:

Dental Imaging:

• Processes basic dental radiographs with supervision as needed reviewed by the treating
• dentist.
• Shows skill in operating and adjusting Planmeca and Scan-X Systems.
• Demonstrates competency and working knowledge of MIPACS system with guidance from
• more experienced users and direct supervision.
• Images are characterized by diagnostic quality and proper orientation,
• Saves digital imaging to electronic medical records under direct supervision.
• Utilizes dental-imaging safety techniques and minimizes retakes.
• Complies with standard recommendation for equipment maintenance.
• Demonstrates proper infection-control procedures during radiographic procedures.
• Provides patient-centered preventative education and oral hygiene instructions
• Image requests are completed within the requested time frame.

Infection Control and Equipment Sterilization

• Demonstrate proper infection control procedures and adherence to clinic standard operating procedures in the preparation and disinfection of dental operatories.
• Disinfects dental appliances for movement to and from the dental laboratory.
• Properly prepare instruments for transfer to SPS for sterilization.
• Follows all Standard Operating Procedures for Reusable Medical Equipment.
• Works closely with Sterile Processing Service to ensure availability of instruments for patient care.

Clerical Functions:

• Facilitate patient scheduling by providing necessary information to Medical Support Assistants.
• Participates in patient identification and time out procedures per the Joint Commission National Safety Goals.
• Assists in monitoring the patient by noting vital signs. As directed by the dentist, they will record the medical history, and chart during the exam and treatment planning appointments.
• The incumbent must be proficient in charting with Dental Record Manager Plus software for patient record management. Accurately completes lab prescriptions and timely schedules patients for intermediate prosthetic steps to ensure the completion of care

Work Schedule: Monday-Friday 8:00am - 4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 94483A, 94484A, 94485A, 94486A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience and Education
• • Experience: Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR
  • Education: Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)].OR
  • Experience/Education Combination: Equivalent combinations of experience and education are qualifying.

• English Language Proficiency: Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.
• Certification: Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.

• • Provisions for Certification of Radiologic Competence:
    • Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc, OR
    • Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR
    • Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.

Knowledge of Current Professional Dental Assistant Practices. To be creditable, the experience must have required the use of knowledge, skills, abilities [(KSAs)], and other characteristics (also referred to as "core competencies") associated with current professional dental assisting practice. Evidence of such experience includes graduation from a certified dental assisting training program, experience in private practice, VHA, Department of Defense (DoD), or other federal, state, community or charitable] health care agency.

Quality of Experience. Experience is only creditable after the training program certifies that the individual has completed all required courses, an internship if it is part of the program, and graduated with passing grades.

Part-Time Experience. Part-time experience as a dental assistant is credited according to its relationship to full-time workweek. For example, a dental assistant would receive 1 week of full-time credit for each 2 weeks of half-time work

GS-3 Experience: None beyond the basic requirements. Employees at this level serve in dental assistant career development positions. It is expected that they receive guidance from more experienced staff members for more complex patient issues, and require daily close supervision.

GS-4: Experience: At least 1 year of experience at the next lower level, OR 2 years of education above high school that included completion of a dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)]. In addition, the candidate must demonstrate the following KSAs:

• Basic knowledge of infection control and safe instrument handling.
• Basic knowledge of dental procedures and medical emergencies.
• Ability to perform basic radiographic image capture and processing/retrieval.
• Basic knowledge of maintenance, care and storage of dental equipment.
• Basic knowledge of patient privacy requirements.

GS-5 : Experience OR Education:

In addition to the requirements listed at GS-4 above, applicants must demonstrate] at least 1 year of experience [equivalent to] at the next lower grade level that demonstrates the core competencies described at that level. OR

Successful completion of a full 4-year course of study that included or was supplemented by completion of a dental assistant program by [CODA.

In addition to meeting paragraph (1) or (2) above, the applicant must demonstrate the following KSA's:

• Knowledge of anatomy and [ability to evaluate diagnostic quality
• Broad knowledge of common medical emergencies and vital signs measurement.
• Basic knowledge of instruments, materials and standardized dental procedures
• Ability to learn and utilize software programs used within VHA.
• Basic communication skills to provide patient instructions according to established protocol

GS-6 (Full Performance Level): Experience:. At least 1 year of experience [equivalent to] the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the [following] technical KSAs:

• Ability to identify normal oral anatomy.
• Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures.
• Ability to monitor and perform basic interpretation of vital signs.
• Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.
• Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.
• Ability to perform maintenance on dental equipment used for routine and specialty dentistry.
• Ability to enter and retrieve data utilizing electronic dental records.
• Ability to perform dental assistant-appropriate laboratory procedures.

Preferred Experience: 4 years of Dental Assisting experience

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-6.

Physical Requirements: Light lifting (under 15 lbs; light carrying (under 15 lbs); use of fingers; both hands required; walking (6-8 hours); standing (6-8 hours); bending (6-8 hours); both eyes required; depth perception; ability to distinguish basic colors; ability to distinguish shade of colors; hearing (aid permitted); hearing without aid.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Resume must include the following information:

• Job Title and Employer (including series and grade for any Federal positions)
• Duties (Be as detailed as possible)
• Month and year start/end dates (e.g. June 2024 to April 2025)
• Full-time or part-time (include hours worked per week)

NOTE: Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter.

Resume building tools can be found at:

• https://help.usajobs.gov/faq/application/documents/resume/page-limit
• https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Area of Consideration - Eligible applications will be reviewed and referred in the following order:

1. Current permanent VA employees of the facility
2. All other VA employees
3. Current permanent Federal employees of other agencies
4. All other applicants

To apply for this position, you must provide a complete Application Package which includes:

• Long-form resume/Curriculum vitae (CV)
• Professional Certification

Current, permanent Department of Veterans Affairs AND Federal employees MUST provide their most recent SF 50 dated 01/11/2026, or after, to receive consideration as a veteran affairs employee. Failure to provide your most recent SF 50 will result in an ineligibility rating.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Long-form resume/Curriculum vitae (CV)
• SF-50/ Notification of Personnel Action-if applying as current federal employee
• Other (2)
• Other (3)
• Performance Appraisal
• Professional Certification
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

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